Job summary
Modality LLP is a
large-scale provider of NHS Outpatient Services, renowned for its innovative
approach to delivering efficient pathways for patients requiring specialist
care, leading to high quality patient outcomes. We work in partnership with a
number of hospitals across the country to collaboratively redesign outpatient
services with more care being delivered in community settings.
We are looking to recruit
an experienced Business Support Officer who will support Modality LLP/Modality
Medical Services/Pathfinder operational teams in the delivery of a high-quality
business support function. The post holder will also support with the delivery
of projects across the Business Development, HR, Governance and Operations
teams
We are seeking dedicated
postholders to join our team and who can display our CARE values: Commitment,
Accountability, Respect and Excellence.
This job is suitable for
individuals have a passion for working in an agile manner ensuring a
high-quality service is provided. The postholder(s) will be committed to
undertake any other duties commensurate with the role, within the bounds of
their own competence.
As an employee with us you can benefit from
Enrolment to the NHS pension scheme
Minimum 27 days annual leave, plus 8
days bank holiday pro rata
Employee discounts and benefits
scheme
Employee assistance programme (EAP)
Education and career pathways
Main duties of the job
The Business Support Officer will
support Modality LLP/Modality Medical Services/Pathfinder operational teams in
the delivery of a high-quality business support function. The post holder will
also support with the delivery of projects across the Business Development, HR,
Governance and Operations teams
About us
Modality LLP is a provider of NHS community outpatient services within a number of regions across the UK.
Our service offer and expertise include:
- Over 15 years of experience of delivering community outpatient services
- Contracts with ICBs and hospital providers
- A diverse clinical workforce of consultants, GPs with extended roles, specialist nurses and allied health professionals
- Delivery of over 120,000 patient consultations per year
- Delivery of 1st consultations within a maximum of 4 weeks from referral from a choice of community locations, 7 days per week
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for patient care and for developing and delivering new and innovative patient pathways
You will not enjoy this job if you are looking for a repetitive working schedule and are comfortable with more traditional ways of working.
If you feel this is the ideal career and looking for a daily challenge, we welcome an application for you to join our growing team of likeminded people.
As part of recruitment to Modality LLP, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. Some vaccinations for clinical roles are mandatory, and you will be asked to provide evidence of this.
*ALL APPLICANTS INVITED FOR INTERVIEW WILL NEED TO PROVE THEIR RIGHT TO WORK IN THE UK AT THE INTERVIEW STAGE*
Please note Modality LLP reserves the right to close this vacancy at any time during the advertising period.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for patient care and for developing and delivering new and innovative patient pathways
You will not enjoy this job if you are looking for a repetitive working schedule and are comfortable with more traditional ways of working.
If you feel this is the ideal career and looking for a daily challenge, we welcome an application for you to join our growing team of likeminded people.
As part of recruitment to Modality LLP, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. Some vaccinations for clinical roles are mandatory, and you will be asked to provide evidence of this.
*ALL APPLICANTS INVITED FOR INTERVIEW WILL NEED TO PROVE THEIR RIGHT TO WORK IN THE UK AT THE INTERVIEW STAGE*
Please note Modality LLP reserves the right to close this vacancy at any time during the advertising period.
Person Specification
Knowledge
Essential
- Educated to undergraduate level or able to demonstrate equivalent experience
- All round technical ability including a basic knowledge of NHS quality indicators and governance requirements (e.g. CQC, NICE, QOF)
- Relevant experience working within a similar field encompassing governance, compliance and HR responsibilities
- Evidence of a good understanding and experience of HR processes
- Understanding the context in which HR operates within the NHS/private healthcare
Skills
Essential
- Good communication skills
- Good administrative skills efficient approach to work
- Ability to analyse and interpret clinical quality information
- Proficient in MS applications including Outlook, Excel and Word and other related software packages.
- Ability to work effectively with people at all levels of the organisation
- Highly organised and able to work to competing deadlines
- Quality focused
Personal Qualities
Essential
- Willingness to learn from others and share experience
- Willingness to actively participate in delivering training. Professional approach to work
- Logical and systematic in work processes
- Able to work well under pressure and deliver to tight timescales
- Ability to effectively deal with difficult situations.
- Strong work ethic as part of a team and working on own initiative
- Integrity and discretion when handling sensitive information
- Good telephone manner
- Strong team player
- Responsive and positive outlook
- Able to visit sites within the local area as required
Person Specification
Knowledge
Essential
- Educated to undergraduate level or able to demonstrate equivalent experience
- All round technical ability including a basic knowledge of NHS quality indicators and governance requirements (e.g. CQC, NICE, QOF)
- Relevant experience working within a similar field encompassing governance, compliance and HR responsibilities
- Evidence of a good understanding and experience of HR processes
- Understanding the context in which HR operates within the NHS/private healthcare
Skills
Essential
- Good communication skills
- Good administrative skills efficient approach to work
- Ability to analyse and interpret clinical quality information
- Proficient in MS applications including Outlook, Excel and Word and other related software packages.
- Ability to work effectively with people at all levels of the organisation
- Highly organised and able to work to competing deadlines
- Quality focused
Personal Qualities
Essential
- Willingness to learn from others and share experience
- Willingness to actively participate in delivering training. Professional approach to work
- Logical and systematic in work processes
- Able to work well under pressure and deliver to tight timescales
- Ability to effectively deal with difficult situations.
- Strong work ethic as part of a team and working on own initiative
- Integrity and discretion when handling sensitive information
- Good telephone manner
- Strong team player
- Responsive and positive outlook
- Able to visit sites within the local area as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
