The London Clinic

Deputy Dispensary Manager

The closing date is 06 May 2026

Job summary

We are currently looking to recruit a Lead Pharmacy Technician to take a senior role within our Dispensary & Distribution Services team. This position is responsible for leading, managing and coordinating a safe, efficient and high-quality, technician-led dispensary service.

You will work autonomously, using your initiative to plan, prioritise and manage dispensary operations, while ensuring compliance with all relevant standards, procedures and legislation. You will also deputise for the Dispensary & Distribution Manager when required.

Main duties of the job

  • To manage pharmacy technicians and pharmacy assistants within the Main Pharmacy Dispensary within The London Clinic to ensure workload and workflow systems of the dispensaries are managed efficiently.
  • To develop and support a programme of continual dispensary service improvements to ensure safe, timely and accurate dispensing and supply of medications to Clinic clients and safe and secure handling of medicines.
  • To carry out final checking of dispensed items (with national accreditation qualification).
  • To provide medication counselling and drug information within professional abilities and limitations.
  • To participate and co-ordinate the ordering, receipt, supply and accuracy checking of controlled drugs, ensuring accurate records are maintained and stock checks are performed.
  • Manage stock discrepancies and perform regular audits to confirm accuracy of paper and computer records. To oversee the management of dispensary equipment, consumables and stationary orders.
  • To support the analysis and production of workload and performance data as required.
  • To assist the Dispensary & Distribution Manager in effectively dealing with complaints by collecting information and investigating issues.
  • To monitor the adherence to dispensing standards within the dispensary, record dispensing incidents/errors and take appropriate action.

About us

Established in 1932, The London Clinic is one of the UK's largest private hospitals, located in the heart of London's Harley Street medical district. As a charity, we reinvest in advanced treatments, technology and facilities to deliver exceptional patient care. We are known for our collaborative and supportive culture, guided by our core values: We go further, We work as one, We personalise care.

Details

Date posted

15 April 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

REQ100485

Job locations

The London Clinic

20 Devonshire Place

London

W1G6BW


Job description

Job responsibilities

  • To ensure auditable systems & resources are in place for the monitoring of dispensary stock control in conjuction with the Dispensary & Distribution Manager.
  • To ensure routine daily stock checks and periodic stock takes are planned in and implemented.
  • To ensure stock and expiry date checks are regularly performed in accordance with pharmacy procedures and financial audit requirements. To review and implement any required actions producing reports where required.
  • To be responsible for ensuring discrepancies are recorded and investigated daily and that expired stock is destroyed promptly and safely and in accordance with The Clinics policy on waste disposal.
  • To be responsible for ensuring monthly checks of controlled drugs are carried out and that any discrepancies are investigated immediately and reported to the Pharmacy Support Services Manager as necessary.
  • To manage the Emergency Drug Cupboard (EDC).
  • To ensure all Hazard recalls/Drug alerts issued by MRHA and NPSA are dealt with in the dispensary promptly and appropriately in accordance with procedures.
  • Job description

    Job responsibilities

  • To ensure auditable systems & resources are in place for the monitoring of dispensary stock control in conjuction with the Dispensary & Distribution Manager.
  • To ensure routine daily stock checks and periodic stock takes are planned in and implemented.
  • To ensure stock and expiry date checks are regularly performed in accordance with pharmacy procedures and financial audit requirements. To review and implement any required actions producing reports where required.
  • To be responsible for ensuring discrepancies are recorded and investigated daily and that expired stock is destroyed promptly and safely and in accordance with The Clinics policy on waste disposal.
  • To be responsible for ensuring monthly checks of controlled drugs are carried out and that any discrepancies are investigated immediately and reported to the Pharmacy Support Services Manager as necessary.
  • To manage the Emergency Drug Cupboard (EDC).
  • To ensure all Hazard recalls/Drug alerts issued by MRHA and NPSA are dealt with in the dispensary promptly and appropriately in accordance with procedures.
  • Person Specification

    Qualifications

    Essential

    • Qualifications
    • Essential:
    • Current registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
    • BTEC/NVQ Level 3 in Pharmaceutical Sciences (or equivalent)
    • Accredited Checking Pharmacy Technician (ACPT) qualification

    Desirable

    • Certificate in First Line Management
    • Educational Supervisor / Practice Supervisor qualification
    • ACPT Facilitator qualification
    • Good Clinical Practice (GCP) training
    • Recognised Health & Safety qualification
    Person Specification

    Qualifications

    Essential

    • Qualifications
    • Essential:
    • Current registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
    • BTEC/NVQ Level 3 in Pharmaceutical Sciences (or equivalent)
    • Accredited Checking Pharmacy Technician (ACPT) qualification

    Desirable

    • Certificate in First Line Management
    • Educational Supervisor / Practice Supervisor qualification
    • ACPT Facilitator qualification
    • Good Clinical Practice (GCP) training
    • Recognised Health & Safety qualification

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Employer details

    Employer name

    The London Clinic

    Address

    The London Clinic

    20 Devonshire Place

    London

    W1G6BW


    Employer's website

    https://www.thelondonclinic.co.uk (Opens in a new tab)

    Employer details

    Employer name

    The London Clinic

    Address

    The London Clinic

    20 Devonshire Place

    London

    W1G6BW


    Employer's website

    https://www.thelondonclinic.co.uk (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Resourcing Partner

    Yasmin Lawrence

    Y.Lawrence@thelondonclinic.co.uk

    Details

    Date posted

    15 April 2026

    Pay scheme

    Agenda for change

    Band

    Band 6

    Salary

    Depending on experience

    Contract

    Fixed term

    Duration

    1 years

    Working pattern

    Full-time

    Reference number

    REQ100485

    Job locations

    The London Clinic

    20 Devonshire Place

    London

    W1G6BW


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