The London Clinic

Workforce Planning Lead

The closing date is 17 November 2025

Job summary

The post-holder will lead the optimisation of the HealthRoster system and manage the Temporary Staffing function to support flexible workforce usage (bank and agency) remaining within agreed budgets and headroom levels. Working closely with departmental leaders, clinical managers, HR and Finance, they will challenge, support and enable teams to work within agreed staffing establishments while maintaining safety, quality and responsiveness.

Main duties of the job

The Workforce Planning Lead will provide strategic and operational leadership for workforce deployment across the hospital, with a specific focus on electronic rostering and temporary staffing. This is a key role in driving the hospital's approach to establishment control, cost-efficient staffing, and safe service delivery.

About us

The London Clinic is one of the UK's most respected independent hospitals, renowned for combining exceptional standards of care with a warm, personal approach. We have been advancing clinical practice for more than ninety years and remain driven by our charitable purpose - to reinvest in research, education and innovation that directly benefits our patients and staff. Our facilities span eight sites across Marylebone, including our flagship Duchess of Devonshire Wing for cancer care, a pioneering Intensive Care Unit, and ten operating theatres equipped for complex surgery. With over 1,200 colleagues representing a wide range of disciplines, we work collaboratively to deliver world-class treatment and a consistently high standard of patient experience. At The London Clinic, you will be part of an organisation where people feel valued, supported and inspired to contribute to meaningful change.

Details

Date posted

30 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

REQ100109

Job locations

1 Park Square West

West End

NW1 4LB


Job description

Job responsibilities

Job Title: Workforce Planning Lead Salary: Up to £75,000 per annum - Dependent on experience Department: People Team Hours: Monday to Friday (Hybrid - 3 days onsite) Contract Type: Permanent About Us The London Clinic is one of the UK's largest independent charitable hospitals, established in 1932. We employ more than 1,300 staff across clinical and non-clinical departments, supporting patients from around the world. Our services are delivered across eight sites in and around the Harley Street district, including our award-winning Cancer Centre. We are proud to provide access to expert consultants and advanced facilities, including 10 theatres, 13 intensive care beds and a broad range of diagnostic and treatment services. Our people are at the heart of what we do, and we are committed to developing careers and creating an inclusive, supportive culture. As a charity, we reinvest income into improving services, introducing new technology, and supporting research and innovation. Guided by our values of going further, working as one and personalising care, we are committed to delivering the very best outcomes for both patients and staff. The Role We are looking for a forward-thinking Workforce Planning Lead to transform how we manage e-rostering and temporary staffing across the hospital. You will lead the optimisation of the HealthRoster system, working with managers, HR and Finance to ensure staffing is efficient, sustainable and aligned to demand. This is a chance to make a real impact by improving roster quality, providing powerful workforce insights, and embedding stronger controls on flexible staffing. You will also build capability across the organisation by training and upskilling roster leads, creating a consistent and modern approach to workforce planning. Key Responsibilities:

  • Lead workforce deployment to align rosters with establishment levels and financial controls, so staffing is safe, efficient and within budget
  • Implement and optimise HealthRoster and SafeCare across all departments, so rosters are accurate, timely and consistently applied
  • Monitor and manage flexible staffing (bank and agency), so reliance on agency is reduced, bank usage is maximised and compliance is maintained
  • Produce workforce reports and forecasts, so leaders have clear insights to make informed decisions and manage risks effectively
  • Deliver training and guidance to roster leads and managers, so capability improves and consistent workforce planning is embedded across the hospital
  • Drive continuous improvement in workforce systems and processes, so the hospital achieves greater efficiency, transparency and control
  • Key Requirements:
  • Experience implementing and optimising an e-rostering system, ensuring hospital-wide adoption and consistent use
  • Proven ability to manage a temporary staffing function to deliver a flexible, compliant and cost-effective service
  • Strong knowledge of workforce planning and establishment control to balance safety with financial efficiency
  • Skilled in analysing workforce data and turning insights into clear, practical solutions
  • Ability to produce accurate, easy-to-understand workforce reports for managers and senior leaders
  • Confident in guiding and challenging managers on rota planning, staffing resources and use of headroo
  • Strong communication and relationship-building skills, with the ability to navigate challenging conversations and influence senior stakeholders
  • Benefits We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:
  • Private Medical Insurance
  • Contributory pension scheme (total contribution up to 20%)
  • 25 days holiday plus bank holidays
  • Life assurance
  • Travel season ticket loan
  • Family friendly benefits
  • A range of retail discounts
  • Excellent career development; with clear career pathways and access to further education.
  • Application Information Salary is up to £75,000 per annum, depending on how closely your experience matches our requirements. This role is hybrid, with a minimum of three days onsite each week, which is not negotiable. Please submit a CV and a detailed cover letter outlining your relevant experience and suitability. Apply now, as we may close this advert once sufficient applications are received. Please note: We are not accepting applications via recruitment agencies. The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

    Job description

    Job responsibilities

    Job Title: Workforce Planning Lead Salary: Up to £75,000 per annum - Dependent on experience Department: People Team Hours: Monday to Friday (Hybrid - 3 days onsite) Contract Type: Permanent About Us The London Clinic is one of the UK's largest independent charitable hospitals, established in 1932. We employ more than 1,300 staff across clinical and non-clinical departments, supporting patients from around the world. Our services are delivered across eight sites in and around the Harley Street district, including our award-winning Cancer Centre. We are proud to provide access to expert consultants and advanced facilities, including 10 theatres, 13 intensive care beds and a broad range of diagnostic and treatment services. Our people are at the heart of what we do, and we are committed to developing careers and creating an inclusive, supportive culture. As a charity, we reinvest income into improving services, introducing new technology, and supporting research and innovation. Guided by our values of going further, working as one and personalising care, we are committed to delivering the very best outcomes for both patients and staff. The Role We are looking for a forward-thinking Workforce Planning Lead to transform how we manage e-rostering and temporary staffing across the hospital. You will lead the optimisation of the HealthRoster system, working with managers, HR and Finance to ensure staffing is efficient, sustainable and aligned to demand. This is a chance to make a real impact by improving roster quality, providing powerful workforce insights, and embedding stronger controls on flexible staffing. You will also build capability across the organisation by training and upskilling roster leads, creating a consistent and modern approach to workforce planning. Key Responsibilities:

  • Lead workforce deployment to align rosters with establishment levels and financial controls, so staffing is safe, efficient and within budget
  • Implement and optimise HealthRoster and SafeCare across all departments, so rosters are accurate, timely and consistently applied
  • Monitor and manage flexible staffing (bank and agency), so reliance on agency is reduced, bank usage is maximised and compliance is maintained
  • Produce workforce reports and forecasts, so leaders have clear insights to make informed decisions and manage risks effectively
  • Deliver training and guidance to roster leads and managers, so capability improves and consistent workforce planning is embedded across the hospital
  • Drive continuous improvement in workforce systems and processes, so the hospital achieves greater efficiency, transparency and control
  • Key Requirements:
  • Experience implementing and optimising an e-rostering system, ensuring hospital-wide adoption and consistent use
  • Proven ability to manage a temporary staffing function to deliver a flexible, compliant and cost-effective service
  • Strong knowledge of workforce planning and establishment control to balance safety with financial efficiency
  • Skilled in analysing workforce data and turning insights into clear, practical solutions
  • Ability to produce accurate, easy-to-understand workforce reports for managers and senior leaders
  • Confident in guiding and challenging managers on rota planning, staffing resources and use of headroo
  • Strong communication and relationship-building skills, with the ability to navigate challenging conversations and influence senior stakeholders
  • Benefits We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:
  • Private Medical Insurance
  • Contributory pension scheme (total contribution up to 20%)
  • 25 days holiday plus bank holidays
  • Life assurance
  • Travel season ticket loan
  • Family friendly benefits
  • A range of retail discounts
  • Excellent career development; with clear career pathways and access to further education.
  • Application Information Salary is up to £75,000 per annum, depending on how closely your experience matches our requirements. This role is hybrid, with a minimum of three days onsite each week, which is not negotiable. Please submit a CV and a detailed cover letter outlining your relevant experience and suitability. Apply now, as we may close this advert once sufficient applications are received. Please note: We are not accepting applications via recruitment agencies. The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

    Person Specification

    Qualifications

    Essential

    • * Proven leadership of electronic rostering and temporary staffing function in a health care / regulated setting

    Experience

    Essential

    • * Strong understanding of workforce planning, establishment control and cost effective staffing models
    • * Significant experience in managing / developing successful flexible working including agency and bank resourcing
    • * Skilled in analysing and interpreting complex workforce data to drive efficient and performance
    • * Experience managing operational change projects
    • * Involvement in establishment reviews or workforce modelling
    • * Detailed understanding of Nurse rostering along with other clinical rotas knowledge
    • * Strong knowledge of roster configuration
    Person Specification

    Qualifications

    Essential

    • * Proven leadership of electronic rostering and temporary staffing function in a health care / regulated setting

    Experience

    Essential

    • * Strong understanding of workforce planning, establishment control and cost effective staffing models
    • * Significant experience in managing / developing successful flexible working including agency and bank resourcing
    • * Skilled in analysing and interpreting complex workforce data to drive efficient and performance
    • * Experience managing operational change projects
    • * Involvement in establishment reviews or workforce modelling
    • * Detailed understanding of Nurse rostering along with other clinical rotas knowledge
    • * Strong knowledge of roster configuration

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

    From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

    From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Employer details

    Employer name

    The London Clinic

    Address

    1 Park Square West

    West End

    NW1 4LB


    Employer's website

    https://www.thelondonclinic.co.uk (Opens in a new tab)

    Employer details

    Employer name

    The London Clinic

    Address

    1 Park Square West

    West End

    NW1 4LB


    Employer's website

    https://www.thelondonclinic.co.uk (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Resourcing Business Partner

    Mita Vadgama

    M.Vadgama@thelondonclinic.co.uk

    Details

    Date posted

    30 October 2025

    Pay scheme

    Other

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    REQ100109

    Job locations

    1 Park Square West

    West End

    NW1 4LB


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