Priory Healthcare

Priory - Director of Quality

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Job summary

Priory is the leading independent provider of mental healthcare and adult social care in the UK.This is a remote role.

We have an exciting opportunity for aDirector of Quality, to join the team and support our growing business. Reporting to the Chief Quality Officer.

The Quality of the services that Priory provide is the overwhelming driving force behind all that we do, our operational and support services are all focussed on the aim of providing the highest standard of care and treatment.

Main duties of the job

To enable us to deliver on this objective our Chief Quality Officer has set out an ambitious Quality Strategy and to help him achieve this we are recruiting to a new Director of Quality post. This role will work across the whole organisation and will provide Quality leadership to all of our health and social care services. Working closely with the Regional Quality Teams, they will provide oversight and support around our assurance and improvement processes as well as taking organisational lead for an array of specific quality systems and priorities, including our work around Reducing Restrictive Practice.

About us

Priory is the leading independent provider of mental healthcare and adult social care in the UK.

We have two divisions, which together support the needs of over 28,000 people every year. Our divisions are:

Healthcare; and
Adult Care Services

Our purpose is to empower each person in our care to take steps towards a healthy future and live their lives as positively and independently as possible.

We are dedicated to helping people to improve their health and wellbeing. We understand that in order for people to achieve the best clinical outcomes, they respond best to individually tailored programmes, suiting their specific needs.

Priory is a long-established and respected company. Over the years, we have developed and maintained a reputation for delivering a real and lasting difference for each individual who uses our services.

We currently treat more than 70 different conditions through a nationwide network of 290 facilities.

Date posted

08 November 2023

Pay scheme

Other

Salary

£100,000 to £115,000 a year Dependent on experience, plus Car Allowance

Contract

Permanent

Working pattern

Full-time

Reference number

E0358-23-0127

Job locations

Priory Group

Fifth Floor, 80 Hammersmith Road

London

W14 8UD

Job description

Job responsibilities

To provide executive level support to operational services to ensure effective support and oversight of the implementation of Quality Management approaches and developments. The role will support regional and central Quality roles to deliver on organisational priorities and create solutions to operational quality challenges.

Key Responsibilities

* To work alongside the Divisional Senior Leadership and Central Quality Teams to provide the highest standards of care and treatment

* Develop and deliver on annual quality objectives in order to continuously build on quality improvement; this will include monitoring progress on implementation and report to appropriate committees/meetings for governance purposes

* Lead on the organisational assurance process, with direct line management of the Heads of Divisional Assurance

* Monitor regulatory action plans, working with operations to ensure that we consistently improve our regulatory ratings across the UK. This will include working with and utilising information provided by the Heads of Divisional Assurance to mitigate any risk.

* Monitor key quality indicators, incidents, complaints and whistleblowing information to review for trends and implement with operations any key recommendations working with Divisional Quality Leaders to ensure there is a learning culture. This will include escalating risk and concerns within the organisation and being part of a team to implement actions to mitigate this risk

* To work closely with the Senior Investigations Manager to ensure a robust learning process is in place in relation to Serious Incidents and Deaths.

* Develop and implement key operational care and treatment strategies and monitor implementation of the same.

* Work with the procurement team to support effective oversight of Advocacy and Secure Transport contracts

* Support the development of policies and standard operating, developing tools, systems & processes to support sites as needed to fully implement them.

* Lead on the organisational approach to Reducing Restrictive Interventions in line with regulatory and legal frameworks including line management of the PBS, PROACT-SCIPr and RRI Training Teams.

* Exercise strong leadership in a style and manner consistent with the companys values

* Deputise for the Chief Quality Officer when required