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Receptionist - Kings College Hospital UTC

Information:

This job is now closed

Job summary

We are currently looking for passionate Receptionist's to join our team. These roles cover a variable rota where you may required to work a mixture of days, evenings, overnights and weekends as the UTC operates a 24/7 model.

Main duties of the job

As a Receptionist you will work with a team of clinical and operational colleagues, supporting in the safe running of our Urgent Care Centres projecting a positive and welcoming environment both in person and over the phone.

You will work in conjunction with GPs and Nursing staff to ensure appointments, bookings and visits are handled consistently and efficiently.

About us

Totally Urgent Care Division is a leading provider of national urgent care and out of hospital services following the integration of Vocare and Greenbrook.

Details

Date posted

20 October 2023

Pay scheme

Other

Salary

£20,729 a year plus HCAS as applicable

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

REF-7W-YJLMGBE

Job locations

Denmark Hill

South East London

SE5 9RS


Job description

Job responsibilities

Your Day to Day

As a Receptionist you will work with a team of clinical and operational colleagues, supporting in the safe running of our Urgent Care Centre's projecting a positive and welcoming environment both in person and over the phone. You will work in conjunction with GP's and Nursing staff to ensure appointments, bookings and visits are handled consistently and efficiently.

Reward & Benefits

  • 25 days annual leave (plus 3 buy back days)
  • My Totally Rewards (online discount portal)
  • 6% Employer Pension contribution,
  • Share save scheme,
  • Opportunities for career development,
  • Employee assistance program,
  • Virtual GP Services - 24/7 GP Appointments,
  • WeCare Wellbeing

    • Job description

    Job responsibilities

    Your Day to Day

    As a Receptionist you will work with a team of clinical and operational colleagues, supporting in the safe running of our Urgent Care Centre's projecting a positive and welcoming environment both in person and over the phone. You will work in conjunction with GP's and Nursing staff to ensure appointments, bookings and visits are handled consistently and efficiently.

    Reward & Benefits

  • 25 days annual leave (plus 3 buy back days)
  • My Totally Rewards (online discount portal)
  • 6% Employer Pension contribution,
  • Share save scheme,
  • Opportunities for career development,
  • Employee assistance program,
  • Virtual GP Services - 24/7 GP Appointments,
  • WeCare Wellbeing

    • Person Specification

    Qualifications

    Essential

    • 5 GCSEs including English and Maths OR NVQ level 2 or equivalent qualification and/or have significant relevant work experience.
    • Experience working in a fast-paced office environment.
    • Excellent customer service skills.
    • Excellent communication skills.
    • Patient focused.
    • Multi-tasking capabilities.
    • Ability to work to deadlines.
    Person Specification

    Qualifications

    Essential

    • 5 GCSEs including English and Maths OR NVQ level 2 or equivalent qualification and/or have significant relevant work experience.
    • Experience working in a fast-paced office environment.
    • Excellent customer service skills.
    • Excellent communication skills.
    • Patient focused.
    • Multi-tasking capabilities.
    • Ability to work to deadlines.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Totally

    Address

    Denmark Hill

    South East London

    SE5 9RS


    Employer's website

    https://www.totallyplc.com/ (Opens in a new tab)

    Employer details

    Employer name

    Totally

    Address

    Denmark Hill

    South East London

    SE5 9RS


    Employer's website

    https://www.totallyplc.com/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Senior Recruitment Partner

    Amelia Phillips

    amelia.phillips@totallygroup.com

    Details

    Date posted

    20 October 2023

    Pay scheme

    Other

    Salary

    £20,729 a year plus HCAS as applicable

    Contract

    Permanent

    Working pattern

    Full-time, Part-time

    Reference number

    REF-7W-YJLMGBE

    Job locations

    Denmark Hill

    South East London

    SE5 9RS


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