Job responsibilities
Role Purpose:
You will be expected to provide direct operational support to the Nottinghamshire senior management team, ensuring Smoke Free generation (SFG) project and managed and completed in a timely manner. You will be responsible for compiling data required to monitor the performance of the Smoke Free generation (SFG) contract in Nottinghamshire and take on some responsibility for the day-to-day running of the IWS.
Duties and Responsibilities
This post will work under the line management of the Senior Operations Lead and will also provide support to the Head of Service. The role will be varied, challenging, and rewarding as you support and develop the service(s) through implementation, delivery and ongoing innovation and service development.
Key responsibilities will be:
Manage the Smoke Free Generation project of the Notts IWS service to ensure the overall KPI target is met
Work closely with Secondary Care to ensure sooth pathways are set up for patients to be referred into the service
Oversee day to day line management of a team of SFG Stop Smoking Practitioners including absence, annual leave, expenses, staffing issues etc.
Deal with the day to day operational issues and report to SLT where required or to consult on more complex matters.
Support at operation meetings e.g. mini PRB and Ops meetings by maintaining action log and work with leads to ensure actions are completed.
Monitor service performance daily through use of Power BI and database providing SLT with updates during a morning briefing, identifying trends and areas of concern.
Develop, independently manage and maintain systems to monitor project performance and enable achievement of key milestones. This will include devising a plan for district specific targets based on activity levels.
Support DHOS with implementation of operational changes that may be required to drive performance.
Manage and submit monthly payroll updates.
Keep track of commissioner requests, deadlines for reports and data submissions. Ensure actions from leads are followed up and information is submitted to SLT in a timely manner to finalise reports.
Support Project Leads with complex HR issues.
Regularly monitor and review staff capacity and run spot checks on individual caseloads to ensure equity across the service.
Attend high-level external meetings as required.
Review reports daily, weekly, monthly to ensure efficiency within the service
Carry out Performance meetings with the Deputy Head of Service on a weekly basis
Support mobilisation of new contracts into the service
Ensure all referrals to MDT and represent the Nottingham service at the monthly MDT meeting
Skills and Competencies Required
Be an experienced manager use to working in a health and/or community setting
Experienced working with Microsoft Office and database systems
Positive and proactive working at pace with multiple tasks
Adept in communication; positive and welcoming communication style with all patients, health professionals and colleagues
Build strong relationships; good team player happy to work as part of a team and work independently on own tasks
Quality driven; you naturally seek high standards and actively seek to improve them.
Value and remain open to new ideas and perspectives.
The desire to make a difference
We are looking to change the lives and improve the wellbeing of the people in Nottinghamshire.
Standard Information Information Governance
Employees of ABL Health must comply with the provisions of GDPR and the Data Protection Act 2018. The postholder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation.
The postholder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000
The postholder must comply with ABLs policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access or use. The postholder will be responsible for maintaining the clinical and/or corporate records that fall within the remit of this role to the standards in ABLs records management policies, and data quality processes and standards.
Health & Safety
Compliance with the Health & Safety at Work Act 1974 the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Safeguarding is Everyones Business
ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all ABLs employees, temporary staff and volunteers are required to adhere to ABLs safeguarding policies / procedures in addition to local and national safeguarding policies and to act upon any concerns in accordance with them.
Smoke Free
ABL is Smoke - Free. Smoking is not permitted on any of our premises or the surrounding land including car parking facilities.
Training
The postholder must attend any training that is identified as mandatory to their role.
The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.
Equality, Diversity & Human Rights
It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act 1998. ABL is an equal opportunities employer and aims to challenge discrimination, promote equality and respect human rights.
Please note that we are not able to offer sponsorship for this role
