Job responsibilities
Job Purpose:
The post holder will be expected to develop, manage and lead the efficient and effective delivery of the Be U North Yorkshire Assessment Service for children/young people on the autism assessment pathway. The post holder will also be required to support Be U Norfolk, Adult Autism Assessment Service, when required or in the absence of the Head of Service.
Key Responsibilities:
Ensure the highest quality and standards of support is provided to children and young people/ Adults, their families, and a range of other professionals, enabling the child/young person to access the service.
Drive continual service improvement ensuring contemporary best practice is maintained and contract added value initiatives delivered
Supervise and manage the Be U team via monthly 1:1 and annual performance reviews.
Provide guidance and direct coaching.
Have a key role in the recruitment of staff to the service
Overseeing the day-to-day management of the team, including allocating assessments, leading meetings and ensuring an exceptional service is delivered
Take an active role in the reviewing, monitoring and prioritisation of referrals alongside other team members.
Have an input in the design implementation of the post intervention monitoring and support elements of the service, for each individual client.
Present fair, balanced feedback/support to staff and family members. Recognise and challenge areas of poor practice and institutionalised culture.
Ensure that all service delivery is reviewed for each young person on a frequent basis.
Ensure that the service works in partnership with the young person and all of those who are important to them including their family and friends, carers, and other professionals and actively include these people in conducting reviews.
Work closely with other stakeholders such as schools including delivering direct support and guidance to staff.
Disseminate learning from the service to enable other stakeholders to benefit from the service, through building case studies and utilising feedback.
Ensure that all ABL policies and procedures are understood and implemented by staff, to include quality assurance, regulatory, risk frameworks, safeguarding, child protection, criminal records, data protection, HR and health and safety.
Ensure all relevant records in relation to the young people accessing the service, and employees are appropriately maintained and up to date and compiled and delivered as required for/to relevant authorities.
Identify potential problems, acting proactively to avoid service breakdowns, deal with complaints and to mitigate all types of risk through the liaising with parents/ families and other professionals.
Prepare and support data led monthly performance monitoring feedback to the Divisional Lead and ABL Executive Directors (Performance Review Boards).
Work flexibly and adapt to suit the service need
Ensure the service operates within the set budget
Support routine quality auditing processes
Engage and foster positive working relationships with stakeholders and system partners.
List of duties not exhaustive, any other reasonable duties as commensurate with the position. The post holder may have specific skills which mean that they may work outside of the competency boundaries for this role
.
Review of this Job Description
This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.
Other Duties
There may be a requirement to undertake other duties as may reasonably be required to support the Be U Autism Assessment Services and the wider ABL Health Mental Health Division.
Standard Information
Information Governance
Employees of ABL Health must comply with the provisions of GDPR and the Data Protection Act 2018. The postholder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation.
The postholder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000
The postholder must comply with ABLs policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access, or use. The postholder will be responsible for maintaining the clinical and/or corporate records that fall within
the remit of this role to the standards in ABLs records management policies, and data quality processes and standards.
Health & Safety
Compliance with the Health & Safety at Work Act 1974 the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Safeguarding is Everyones Business
ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. Consequently, all ABLs employees, temporary staff and volunteers are required to adhere to ABLs safeguarding policies / procedures in addition to local and national safeguarding policies and to act upon any concerns in accordance with them.
Smoke Free
ABL is Smoke - Free. Smoking is not permitted on any of our premises or the surrounding land including car parking facilities.
Training
The postholder must attend any training that is identified as mandatory to their role.
The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.
Equality, Diversity & Human Rights
It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act 1998. ABL is an equal opportunities employer and aims to challenge discrimination, promote equality, and respect human rights.
