Stop Smoking Practitioner (Community)

Job description

Job responsibilities

This post will be under the line management of the Service Lead supervised by the Head of the Smokefree Durham Service. The role will be varied, challenging, and rewarding as the services develop and change in response to the needs of our clients and our Public Health Commissioners.

You will be a motivated, passionate, organised, and proactive individual who communicates well with a variety of people.

Key Responsibilities

• Motivate, empower and enable clients to make informed choices regarding their smoking addiction, and support in their setting of realistic sustainable goals that lead to their quitting smoking tobacco

• Deliver evidence-based stop smoking interventions, these may include: one to one clinics, drop ins, group sessions, telephone, or on-line support, these should be in accordance with the NCSCT Standard Treatment Programme.

• Work with other professionals and agencies to embed smoking cessation as part of routine client care.

• Maximise the impact of smoking cessation on health gains and reduce health inequalities.

• Provide high quality, efficient and cost-effective services throughout a diverse range of community and health settings.

• Provide a flexible, adaptable stop smoking service that meets the needs of our clients including those who have mental health conditions and/or problems with drugs or alcohol

• Ensure all client and service records are GDPR compliant, up to date, accurate and satisfies the ABL Health documentation policies.

• Successfully manage and maintain a caseload of clients and use appropriate ICT systems to ensure continuity of care

• Provide effective administration along our client journeys in regard to client contact, appointment bookings, confirmations or cancellations.

• Identify opportunities to develop and improve services for your clients.

• Assist in the organisation of the services workload, ensuring effective communication with your colleagues

• Attend stakeholder meetings as required.

• Attend all relevant training, internal and external to support the role.

Skills and Competencies Required

• Understand smoking addiction and the impact it has on peoples health

• Trained (or willing to train) as an NCSCT certified stop smoking practitioner

• Positive and proactive outlook with the ability to motivate, engage and support others to achieve the highest standards and outcomes.

• Highly organised with the ability to work to deadlines and effectively manage a client caseload

• To be flexible and adaptable in service delivery; based on the needs of our clients and commissioners

• Good communication skills: including active listening, interviewing, written and verbal communication either face to face, over the phone or across digital channels. With the ability to adapt the message to fit the needs of the audience including clients, colleagues and stakeholders, at all levels.

• Build strong relationships; foster trust and co-operation with clients, colleagues, partners, and community stakeholders

• Demonstrable ability to achieve individual and team targets

• Quality driven; you deliver high standards against quality standards and actively seek to improve them.

• Be open and responsive to new ideas and perspectives.

• Take an active role contributing to our helpful, professional and mutually supportive team dynamic

• Confident using ICT equipment and software, including Microsoft Outlook, Teams, Excel and Word and Client based systems such as 1S4H

• Due to the size of our County and the limitations of the public transport systems we require postholder to have independent travel arrangements.

Standard Information

Information Governance

Employees of ABL Health must comply with the provisions of GDPR and the Data Protection Act 2018. The postholder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation.

The postholder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000

The postholder must comply with ABLs policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access or use. The postholder will be responsible for maintaining the clinical and/or corporate records that fall within the remit of this role to the standards in ABLs records management policies, and data quality processes and standards.

Health & Safety

Compliance with the Health & Safety at Work Act 1974 the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Safeguarding is Everyones Business

ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all ABLs employees, temporary staff and volunteers are required to adhere to ABLs safeguarding policies / procedures in addition to local and national safeguarding policies and to act upon any concerns in accordance with them.

Smoke Free

ABL is Smoke - Free. Smoking is not permitted on any of our premises or the surrounding land including car parking facilities.

Training

The postholder must attend any training that is identified as mandatory to their role.

The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.

Equality, Diversity & Human Rights

It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act 1998. ABL is an equal opportunities employer and aims to challenge discrimination, promote equality and respect human rights.

Person Specification

Experience

Essential

• Experience helping people change their negative behaviors and delivering health promotion.
• Experience of managing own workload without day to-day supervision
• Experience of working proactively and unsupervised on a day-to-day basis and achieving goals and targets

Desirable

• Experience of working within the Advice, Community or Health & Social Care settings.

Qualifications

Essential

• Training/Qualification or equivalent experience in a Health & Social Care or Client Advisory setting.

Desirable

• Relevant degree health/ social care/public health/ psychology)/ professional qualification.
• NCSCT Practitioner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

Unit 3, The Greenhouse Greencroft Industrial Estate Amos Drive Annfield Plain

Durham

DH9 7XN

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)