Job responsibilities
You
will be the Community Engagement Officer, for Wirral Stop Smoking Service
covering all areas of the Borough with a focus on areas of deprivation and
higher smoking prevalence.
You
will be expected to lead on community engagement and drive awareness of the
service through our promotions, social media and engagement activities. You
will be expected to increase referrals into the service by promoting community
engagement and building long-lasting relationships with local partners and
other varied stakeholders. This will involve being responsible for developing
and maintaining strong, positive and long-lasting relationships with a wide
range of stakeholder groups at district level, including but not limited to
leisure services, the voluntary, community, faith and social enterprises
(VCFSE) sector, and community services as well as GP practices and maternity
services.
You
will be a motivated, passionate, organised and proactive communicator, with
experience of working in a community setting. ABL take a strengths-focused,
asset-based approach to community delivery, looking to innovate and partner,
not replicate existing delivery. The role will require dynamic working which
embraces the vision and values we wish to establish for the IWS supporting
people to achieve healthy lifestyles.
No two
days will be the same in this varied and flexible role. If you are as
comfortable spending a day with the team as you are working independently and
confidently with new people and are highly organised this could be the job for
you.
This is
a demanding job, but you will not be on your own. ABLs highly experienced and
friendly multi-disciplinary team of Health and Social Care professionals,
Business Intelligence, Service Development, Governance, Finance and Business
Development are there to support. Additionally, existing experienced delivery
teams will be available to support you to drive the Service forward.
Main Duties and responsibilities:
This
post will work under the line management of the Project Lead for the Wirral Stop
Smoking service to ensure engagement is aligned to overall service needs. The
role will be varied, challenging, and rewarding as you support and develop the
service through implementation, delivery, ongoing innovation and service
development.
Implementing the ABL Community Engagement Strategy to promote
the Wirral Stop Smoking Service.
Working with ABLs communication
team to help raise the
service profile, create and implement the Communications Plan.
Engaging local services and partners to ensure local awareness and
explore partnership opportunities and co-production activities.
Working closely with Project Leads and operational colleagues to
manage the referral rates and develop partnerships with all potential
referrers in the borough.
Organising/setting up training opportunities to train the
voluntary and community sector, faith groups, and the Wirral workforce in VBA
training.
Monitoring and interpreting data to manage referral targets.
Build and maintain relationships with Primary and Secondary care
colleagues.
Attending local meetings on a regular basis where required to
represent ABL, promote Stop Smoking Wirral and maintain local partnerships
(this will involve some public speaking/presenting to small/medium groups of
people).
Working collaboratively with all members of the Wirral Stop
Smoking team and undertaking work in other areas when necessary
Supporting the monitoring and evaluation of the service and using
formal and informal feedback to constructively
shape and develop the service.
Update the partnership database with all contacts including
required follow up contact and strategic developments
required.
Attending all relevant team meetings including district team
meetings and community engagement meetings,
providing engagement updates and contributing to quarterly reports as directed.
Reporting against relevant targets, providing regular updates as
requested on progress of project.
Supporting with communications strategies (e.g. public open
events, training and awareness raising sessions,
communications materials, social media, etc) to promote the service and capture
referrals (occasional weekend and evening work may be required to support with events etc).
Innovative and open minded to new ideas and
piloting of different sessions, partnerships or engagement
opportunities.
Supporting all co-production activities with local residents and
stakeholders to support ongoing development
of the service.
Leading and attending local events across the Borough.
Working with the Stakeholder & Partnerships Lead and Head of
Service to oversee commitments from the community fund.
Skills & Competencies required:
Be experienced in community engagement and partnership working in
a community health environment
Experience of building and maintaining partnerships from scratch
Positive and proactive with the ability to motivate, engage and
support partnership delivery
Adept in communication; A confident and approachable communicator
who adapts the message to
fit the needs of the audience and ability to see the bigger
picture in problem solving for community
cohesion.
Build strong relationships; Foster trust and co-operation among
colleagues, stakeholders, community leaders, commissioners and sub-contractors
Quality driven; you naturally seek high standards and actively
seek to improve them.
Value and remain open to new ideas and perspectives.
Standard Information
Information Governance
Employees of ABL Health must comply with the
provisions of GDPR and the Data Protection Act 2018. The postholder must not;
either during the course of their employment, or following termination of their
employment, disclose any information relating to service users or employees, or
of the lawful business practices, of the organisation.
The postholder will be
required, when and where appropriate to the role, to comply with the processing
of requests under the Freedom of Information Act 2000
The postholder must comply
with ABLs policies that protect the information assets of the organisation
from unauthorised disclosure, modification, destruction, inappropriate access
or use. The postholder will be responsible for maintaining the clinical and/or
corporate records that fall within the remit of this role to the standards in
ABLs records management policies, and data quality processes and standards.
Health & Safety
Compliance with the Health & Safety at Work Act
1974 the postholder is required to fulfil a proactive role towards the
management of risk in all of their actions. This entails the risk assessment of
all situations, the taking of appropriate actions and reporting of all
incidents, near misses and hazards, and a statutory duty of care for their own
personal safety and that of others who may be affected by their acts or
omissions.
Safeguarding is Everyones Business
ABL has a responsibility to ensure that all
children / young people and adults are adequately safeguarded and protected. As
a consequence, all ABLs employees, temporary staff and volunteers are required
to adhere to ABLs safeguarding policies / procedures in addition to local and
national safeguarding policies and to act upon any concerns in accordance with
them.
Smoke Free
ABL
is Smoke - Free. Smoking is not permitted on any of our premises or the
surrounding land including car parking facilities.
Training
The postholder must attend any training that is
identified as mandatory to their role.
The range of duties and responsibilities outlined
above are indicative only and are intended to give an overview of the range and
type of duties that will be allocated. They are subject to modification in the
light of changing service demands and the development requirements of the
postholder.
Equality,
Diversity & Human Rights
It is the
responsibility of every person to act in ways to support equality and diversity
and to respect human rights, working within the spirit and detail of
legislation including the Equality Act 2010 and the Human Rights Act 1998. ABL
is an equal opportunities employer and aims to challenge discrimination,
promote equality and respect human rights.
