ABL Health Ltd

MHST Operational Lead

The closing date is 04 September 2025

Job summary

The Mental Health Operational Supervisor will oversee the day-to-day operations of the mental health support team, ensuring high-quality care and support for clients. This role involves team clinical and operational supervision, program development, operational management, coordination of mental health services and stakeholder relationships, including safeguarding intervention and ongoing support. The ideal candidate will have a strong background in mental health, excellent leadership skills, and a commitment to improving mental health outcomes in our community.

Main duties of the job

As part of this role, you will provide direct supervision, mentorship, and support to the Mental Health Support Team and the wider Be U Swindon service, including therapists, EMHPs, admin, and support staff. You will lead team meetings, performance evaluations, and professional development activities while fostering a collaborative environment that encourages growth and open communication. Managing schedules, workloads, and resources will be key to ensuring efficient and effective service delivery, alongside developing and maintaining operational policies and procedures that meet both internal and external standards. You will be responsible for accurate documentation, monitoring programme outcomes, and using data to drive improvements, as well as reporting regularly to the Strategic Lead and MH Division SLT. Externally, you will represent the organisation at community events and build relationships with stakeholders, referral sources, and partners to promote awareness, reduce stigma, and improve access to services. Ensuring that all programmes are evidence-based, culturally competent, and aligned with best practice, you will also oversee the delivery of high-quality mental health services and ensure care plans are developed and reviewed in line with professional and regulatory standards. Where required, you will provide direct clinical input, including assessments, therapy, and triage, and take on additional duties in line with service development and growth.

About us

ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£40,000 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

E0343-25-0016abl801

Job locations

Be U Swindon, 6 Darby Close, Nexus Business Centre, Cheney Manor

Swindon

SN2 2PN


Job description

Job responsibilities

Main Duties and responsibilities:

Provide direct supervision, mentorship, and support to the mental health support team and wider Be U Swindon service, including therapists, EMHPs, Admin and support staff.

Conduct regular team meetings, performance evaluations, and professional development activities.

Foster a positive and collaborative team environment, promoting open communication and professional growth.

Manage MHST supervisors schedules, workloads, and resources to ensure efficient and effective service delivery.

Develop and oversee the maintenance of operational policies and procedures.

Ensure compliance with external and internal standards and governance.

Maintain accurate and up-to-date documentation, records, and reports in compliance with organisational policies and legal requirements.

Monitor and evaluate program outcomes, client satisfaction, and team performance, providing regular reports to the Strategic Lead and MH Division SLT.

Utilise data and analytics to inform decision-making and improve operational efficiency.

Represent the organiation at community events, meetings, and forums to promote mental health awareness and services.

Develop and maintain relationships with community partners, stakeholders, and referral sources.

Participate in public education and advocacy efforts to reduce stigma and increase access to mental health services.

Ensure programs are evidence-based, culturally competent, and aligned with best practices in mental health care.

Collaborate with community partners, stakeholders, and other service providers to enhance program effectiveness and reach.

Oversee the delivery of high-quality mental health services, including individual and group therapy, intervention, and case management.

Ensure client care plans are developed, implemented, and regularly reviewed in accordance with professional standards and regulatory requirements.

Provide direct clinical services as needed, including assessments, therapy, and triage.

Any other duties appropriate to role in line with service / organisational development and growth

Skills & Competencies required:

Strong leadership and team management skills, with the ability to inspire and motivate others.

Experience in clinical skills, with a good knowledge in a range of therapeutic modalities and interventions.

Strong organisational and administrative skills, with the ability to manage multiple priorities and meet deadlines.

Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively with diverse groups.

Commitment to continuous learning and professional development, with knowledge contemporary and best practices in mental health care.

Standard Information

Information Governance

Employees of ABL Health must comply with the provisions of GDPR and the Data Protection Act 2018. The postholder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation.

The postholder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000

The postholder must comply with ABLs policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access or use. The postholder will be responsible for maintaining the clinical and/or corporate records that fall within the remit of this role to the standards in ABLs records management policies, and data quality processes and standards.

Health & Safety

Compliance with the Health & Safety at Work Act 1974 the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Safeguarding is Everyones Business

ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all ABLs employees, temporary staff and volunteers are required to adhere to ABLs safeguarding policies / procedures in addition to local and national safeguarding policies and to act upon any concerns in accordance with them.

Smoke Free

ABL is Smoke - Free. Smoking is not permitted on any of our premises or the surrounding land including car parking facilities.

Training

The postholder must attend any training that is identified as mandatory to their role.

The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.

Equality, Diversity & Human Rights

It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act 1998. ABL is an equal opportunities employer and aims to challenge discrimination, promote equality and respect human rights.

Job description

Job responsibilities

Main Duties and responsibilities:

Provide direct supervision, mentorship, and support to the mental health support team and wider Be U Swindon service, including therapists, EMHPs, Admin and support staff.

Conduct regular team meetings, performance evaluations, and professional development activities.

Foster a positive and collaborative team environment, promoting open communication and professional growth.

Manage MHST supervisors schedules, workloads, and resources to ensure efficient and effective service delivery.

Develop and oversee the maintenance of operational policies and procedures.

Ensure compliance with external and internal standards and governance.

Maintain accurate and up-to-date documentation, records, and reports in compliance with organisational policies and legal requirements.

Monitor and evaluate program outcomes, client satisfaction, and team performance, providing regular reports to the Strategic Lead and MH Division SLT.

Utilise data and analytics to inform decision-making and improve operational efficiency.

Represent the organiation at community events, meetings, and forums to promote mental health awareness and services.

Develop and maintain relationships with community partners, stakeholders, and referral sources.

Participate in public education and advocacy efforts to reduce stigma and increase access to mental health services.

Ensure programs are evidence-based, culturally competent, and aligned with best practices in mental health care.

Collaborate with community partners, stakeholders, and other service providers to enhance program effectiveness and reach.

Oversee the delivery of high-quality mental health services, including individual and group therapy, intervention, and case management.

Ensure client care plans are developed, implemented, and regularly reviewed in accordance with professional standards and regulatory requirements.

Provide direct clinical services as needed, including assessments, therapy, and triage.

Any other duties appropriate to role in line with service / organisational development and growth

Skills & Competencies required:

Strong leadership and team management skills, with the ability to inspire and motivate others.

Experience in clinical skills, with a good knowledge in a range of therapeutic modalities and interventions.

Strong organisational and administrative skills, with the ability to manage multiple priorities and meet deadlines.

Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively with diverse groups.

Commitment to continuous learning and professional development, with knowledge contemporary and best practices in mental health care.

Standard Information

Information Governance

Employees of ABL Health must comply with the provisions of GDPR and the Data Protection Act 2018. The postholder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation.

The postholder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000

The postholder must comply with ABLs policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access or use. The postholder will be responsible for maintaining the clinical and/or corporate records that fall within the remit of this role to the standards in ABLs records management policies, and data quality processes and standards.

Health & Safety

Compliance with the Health & Safety at Work Act 1974 the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Safeguarding is Everyones Business

ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all ABLs employees, temporary staff and volunteers are required to adhere to ABLs safeguarding policies / procedures in addition to local and national safeguarding policies and to act upon any concerns in accordance with them.

Smoke Free

ABL is Smoke - Free. Smoking is not permitted on any of our premises or the surrounding land including car parking facilities.

Training

The postholder must attend any training that is identified as mandatory to their role.

The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.

Equality, Diversity & Human Rights

It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act 1998. ABL is an equal opportunities employer and aims to challenge discrimination, promote equality and respect human rights.

Person Specification

Experience

Essential

  • Experience of working with children and young people in a mental health service and an understanding of evidence-based practice.
  • Experience in professional supervision/line management or demonstrable transferable skills.
  • Experience of working with complex cases with multiple risk factors and safeguarding policies.
  • Ability to maintain robust electronic record keeping systems
  • Flexibility, positive approach to service needs

Desirable

  • Experience of delivering CBT informed supervision in a CYP Mental Health setting and experience of a broad range of Low Intensity CBT informed supervision.

Qualifications

Essential

  • A relevant undergraduate qualification
  • Good knowledge of child development and trauma-based work.
  • Training to level 3 in Safeguarding Adults and Children and Young People.

Desirable

  • An accreditation as BABCP CBT therapist with experience of delivering CYP clinical CBT supervision for a minimum of 2 years.
  • A qualification as EMHP with a minimum 2 year work experience in a mental health setting working with children and young people with mild-to moderate mental health problems.
Person Specification

Experience

Essential

  • Experience of working with children and young people in a mental health service and an understanding of evidence-based practice.
  • Experience in professional supervision/line management or demonstrable transferable skills.
  • Experience of working with complex cases with multiple risk factors and safeguarding policies.
  • Ability to maintain robust electronic record keeping systems
  • Flexibility, positive approach to service needs

Desirable

  • Experience of delivering CBT informed supervision in a CYP Mental Health setting and experience of a broad range of Low Intensity CBT informed supervision.

Qualifications

Essential

  • A relevant undergraduate qualification
  • Good knowledge of child development and trauma-based work.
  • Training to level 3 in Safeguarding Adults and Children and Young People.

Desirable

  • An accreditation as BABCP CBT therapist with experience of delivering CYP clinical CBT supervision for a minimum of 2 years.
  • A qualification as EMHP with a minimum 2 year work experience in a mental health setting working with children and young people with mild-to moderate mental health problems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

ABL Health Ltd

Address

Be U Swindon, 6 Darby Close, Nexus Business Centre, Cheney Manor

Swindon

SN2 2PN


Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)

Employer details

Employer name

ABL Health Ltd

Address

Be U Swindon, 6 Darby Close, Nexus Business Centre, Cheney Manor

Swindon

SN2 2PN


Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Gareth Draper-Green

gdraper-green@ablhealth.co.uk

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£40,000 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

E0343-25-0016abl801

Job locations

Be U Swindon, 6 Darby Close, Nexus Business Centre, Cheney Manor

Swindon

SN2 2PN


Supporting documents

Privacy notice

ABL Health Ltd's privacy notice (opens in a new tab)