Job responsibilities
Responsibilities:
HR Service Delivery
1. Act as key point of contact for HR queries
and requests from divisional managers and team members. Use initiative to
respond promptly and accurately wherever possible. When input or guidance is
needed from the People Business Partner, take details of the enquiry and
provide a timescale for response.
2. Be aware of, and advise on terms and
conditions of employment, ensuring relevant, timely and accurate information
is provided.
3. Advise on the requirements of HR policies and
procedures, ensuring accurate and timely information is provided. Under the
guidance of the Business Partner, review policies, procedures and handbooks
and develop new ones as business needs change.
4. Work positively with all HR team members in
support of the core values and provide a flexible and responsive service.
5. Process changes during the employee lifecycle
including amendments to hours, roles, salaries.
6. Positively contribute to People projects and
initiatives, under the guidance of the People Business Partner.
7. Cover in the absence of other People Advisors
when required.
Records and Systems
1. Contribute to the
development and updating of the computerised HR information system so that
information is current and easily accessible.
2. Ensure that all
information is stored and processed in accordance with Data Protection and
Confidentiality requirements.
3. Provide reports from
the system including those relating to HR trends and KPIs.
4. Ensure that policies,
procedures, handbooks and other documents are readily available on the system
and source them when required.
5. Work collaboratively
with other team members to identify and implement new methods of digitising
the People service, so that it operates as efficiently and responsively as
possible.
Employee Relations
1. Support managers in
preparing for and undertaking investigations, hearings and appeals by ensuring
that robust processes are followed.
2. Undertake
investigations when required, according to own level of experience and
expertise.
3. Attend hearings to
take notes and advise on process. Ensure accurate records of all hearings are
kept and outcomes are communicated appropriately and consistently.
4. Appropriately
challenge areas of poor People practice, take action to resolve them and
report them to the Business Partner if a resolution cannot be found.
5.
Organise and attend consultation meetings as part of
ABLs agreed Change Management Protocol.
Culture and Values
1. With People team
colleagues, implement innovative ways of embedding the core values, so the
values are a thread throughout everything the team does.
2. Support employee
engagement initiatives within the division, so that the voice of employees is
heard and appropriately acted upon.
3. Support regular and
varied employee surveys are conducted and assist with analysis of the
results.
4. Champion the core
values in all People activities and ensure colleagues do the same.
5. Analyse exit
interview feedback, so that anomalies and areas for improvement are recorded
and addressed.
Absence Management
1. Work with operational
managers to monitor absence levels and trends in accordance with the Absence
Management Policy. Pick up on absence triggers and discuss appropriate
courses of action with managers with the aim od reducing absence levels.
2. Advise managers to
ensure that appropriate support is provided to employees to enable them to
maintain good attendance this may include phased returns to work,
reasonable adjustments and accessing occupational health support.
3. Positively contribute to health and
well-being initiatives to support employees in living healthy and happy
lifestyles.
4. Keep accurate absence records; ensure
absences are properly certificated and that pay adjustments are carried out
when required.
5. Advise on maternity, paternity, adoption,
compassionate and other leave provisions.
Equality, Diversity and Inclusion
1. Positively contribute
to ABLs EDI plans by taking part in projects and working groups to increase
EDI awareness and standards.
2. Ensure that requests
for reasonable adjustments and other arrangements relating to protected
characteristics are fairly and consistently dealt with, in accordance with
policy guidelines.
3. Provide data and
reports to inform and support EDI initiatives.
Learning and Development
1. Monitor the provision
of appropriate compulsory training, including safeguarding and health and
safety at work to ensure it is undertaken by employees as required.
2. Monitor the appraisal
and personal development support processes across the organisation, ensure
they are carried out for all employees and that actions are taken forward.
3. Ensure that person
centred onboarding and induction processes are consistently and effectively
implemented to support employee retention.
4. Support managers in
arranging training to meet identified needs.
Recruitment
1. Provide support to
the Internal Recruiter including carrying out pre-employment checks
efficiently.
2. Liaise with candidates
as required and answer any queries they may have.
3. Attend interviews
when required.
4. Provide support with
recruitment events including open days and careers events.
5. Issue contracts of
employment, once signed off by the Business Partner.
6. Ensure a smooth
transition from recruitment through to induction and probationary reviews.
General Requirements:
Contribute positively and work in accordance
with ABLs culture, values, aims and objectives
Work diligently to meet the requirements of
this job description
Always seek to continuously improve so that
the highest quality standards are achieved
Participate positively in internal/external
events, meetings and training as required
Positively participate in one to ones and
appraisals
Ensure that
relevant policies, procedures and working practices are adhered to at all
times
Adhere to ABLs safeguarding policies / procedures in addition to
local and national safeguarding policies and promptly act on any concerns
Support equality, diversity and inclusion and respect human rights, by
appropriately challenging discrimination and promoting equality
Comply with Data Protection, GDPR and
confidentiality requirements
Proactively manage health and safety risks,
care for own personal safety and that of others
Act as a positive ambassador for ABL
Positively contribute to ABLs team working
environment, taking ownership of issues and supporting colleagues where
appropriate
Be flexible
and willing to undertake any other duties that may be reasonably be required
