Prisons Senior Engagement Officer

Job description

Job responsibilities

This role requires you to develop, and maintain, relationships with several stakeholders, such as the prison, health and justice commissioners, healthcare managers and the prisoners themselves.

The post holder will need to be motivated to, and passionate about working with those in custody, have knowledge of custodial settings and the client groups in these settings, as well as the challenges that they face.

Main Duties and responsibilities:

Working closely with prisoners, and prison staff, to organise and facilitate quarterly patient engagement activities in the form of face-to-face focus groups, 1:1 and telephone interviews, written communication methods across the prison estate.

Support with additional projects as requested with specific healthcare topics including procurements of prison healthcare.

Provide feedback from prison visits in the form of balanced reports; qualitative and quantitative.

Support the business development team with new opportunities.

Work closely with NHS Commissioners to ensure successful delivery of the contract.

Where directed attend networking events to broaden knowledge, business opportunities and promote the ethos and vision of ABL Health.

Attending prison training as requested to ensure knowledge and understanding of processes and security.

Attend training as required to maintain a good understanding of criminal justice and health.

Skills & Competencies required:

A passion for reducing health inequalities; particularly within secure settings.

A hard-working approach and good problem-solving skills.

Confidence, and experience, in working in challenging environments.

A real motivation to influence change and support those with Lived Experience.

Someone who can live and breathe the ABL values!

Person Specification

Qualifications

Desirable

• Educated to degree level or above.
• Health and Social Care Qualification and/or equivalent experience.

Experience

Essential

• Experience of working within the Criminal Justice System.
• Experience of working within custodial settings and/or secure environments.
• Experience of working with people with Lived Experience (PwLE).
• Experience of facilitating groupwork and/or 1:1 interviews with Service Users.
• Experience of report writing.

Desirable

• Experience of working within a healthcare setting.
• Having Lived Experience of the Criminal Justice System.
• Experience of using translation services.
• Experience of overcoming language barriers.
• Core Skills Training.
• Motivational Interviewing Training.
• Experience of high-level partnership working/collaborating with key stakeholders.

Skills and Knowledge

Essential

• Ability to communicate effectively both verbally and in writing at all levels with individuals, groups, organisations and the public.
• Knowledge of working with and around the prison regime, and how healthcare works within a custodial setting.
• 1:1 interviewing skills and motivational interviewing skills.
• Effective influencing and negotiation skills with stakeholders.
• Group facilitation skills.
• Excellent organisational skills with the ability to prioritise tasks and effectively meet deadlines amid a range of competing demands.
• Ability to work with groups from different backgrounds and cultures.
• Ability to collate and analyse data.
• Ability to deal calmly and effectively with conflict and/or difficult situations.
• Good IT skills.
• Excellent organisational skills with the ability to prioritise tasks effectively and meet deadlines amid a range of competing demands.
• Excellent problem-solving skills and the ability to work flexibly to overcome challenges.
• IT skills.

Desirable

• Understanding of healthcare commissioning environment.
• Good knowledge of working with vulnerable people and complexities within this.
• Knowledge of strength-based approaches to working with people.

Job Specific Requirements

Essential

• Work flexibly and adapt to suit service need.
• The ability to travel independently across the organisational footprint.
• Self-reflection and awareness.
• Willingness to work within ABLs core values.

Desirable

• Prison/ Security Clearance.
• Counter Terrorism Check (CTC).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

H M Prison

Romsey Road

Winchester

Hampshire

SO22 5DF

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)