Job responsibilities
You will lead Your Health Dudley, the Integrated Health Improvement
Service, commissioned by Dudley Council, day-to-day operations to provide
an outstanding service to people wanting to access the service. The service
will be easily accessible and provide high-quality, evidence-based support,
information and advice to individuals, communities and broader system partners.
Engagement with the local community leaders, health professionals, and key system
stakeholders will form a significant part of the role, enabling the health
inequality messages to be heard and allowing priority groups to benefit from
the community and system-level service.
The successful candidate will work alongside the Obesity Professional
Lead, Weight Management and Well-Being Services Quality and Improvement Lead, Professional
Lead for Smoking Cessation, and Professional Lead for Mental Health and is
directly line-managed by the Divisional Operations Lead.
You will be a motivated, passionate, organised, and proactive leader
with significant experience in public health, and managing delivery teams. ABL
takes a strength-focused, asset-based approach to community delivery, looking
to innovate, partner, and enhance local delivery. The role will require dynamic
leadership which embraces the vision and values we wish to establish for each
Service around system partnership working, community engagement, behaviour
change, and reducing health inequalities.
This is a demanding job, but you will receive help from ABLs highly
experienced, friendly, multi-disciplinary team of Health and Social Care
Professionals, Business Intelligence, Service Development, Governance, Finance,
Communication and Marketing, Business Development, and existing experienced
delivery teams will be available to support you to drive the Service forward.
Your key responsibilities will be:
You will lead the day-to-day operations, ensuring the
service meets its expected KPIs. You will lead the various teams and nurture
and upskill each individual while setting service direction through service
development plans. You must embed robust governance, health and safety, and
administration procedures while ensuring the service uses its resources
effectively to fulfil its contractual obligations. This will require working
closely with the Regional Manager and managing the contract with commissioners.
You will ensure the service remains people-powered, keeping the service user
voice at the heart of everything we do.
As Head of Service, your key responsibilities include:
Senior and
operational leadership of Your Health Dudley
(Integrated Health Improvement Service).
Manage the staff and subcontractors.
Driving the vision of the
service with staff, partners, stakeholders, and commissioners.
Working closely with the Weight Management Quality and Improvement
lead and the Professional Lead for Smoking Cessation to drive the
outcomes-based service delivery model and achieve specific KPIs regarding
weight management, alcohol and smoking.
Leading and ensuring active stakeholder engagement to
develop an awareness of the service, ensuring that partners develop effective
referral pathways into the service and effective referral pathways out of our
service to sustain behaviour change and meet other needs.
Analyse Internal, local, and national data to impact and
direct service outcomes and develop service plans.
Foster and
encourage innovation with the staff team and partners to ensure the service
engages with priority groups, health inclusion groups and priority
wards/areas.
Performance management of the
service, ensuring the safe and effective delivery of all services in line with ABLs
integrated governance framework.
Developing service reports of excellent quality, including
contract management, performance reports, social values, case studies and
service user and partner feedback.
Representing the organisation and service at local and regional stakeholders,
networking and ICS events.
Driving service innovation utilising ABLs s continuous
improvement system, which includes delivery staff in leading innovation and
service development supported by specialist leads.
Working with clinical, community, social care, educational, and VCSE
partners and statutory stakeholders to deliver safe, effective, person-centred
care pathways and, where possible, co-deliver / co-locate to maximise
integration and prevent duplication.
Work with ABL engagement and communications teams to implement and
continuously develop the communications and marketing strategy, service
promotion and engagement strategy.
Building strategic relationships across the area, developing
opportunities to expand ABLs work across the ICS footprint.
Skills and Competencies Required
An experienced
senior leader with experience in delivering an excellent
integrated lifestyle and behaviour change service and understanding of the
public health, health and care system.
Skilled
in project management and accustomed to using tools and
processes to identify project goals, set and manage the schedule, anticipate,
and identify issues, remove obstacles, delineate responsibility, track task
completion, and communicate progress
Experience
in evolving and developing services within a complex
health system.
A positive and proactive leader who can motivate, engage
and support teams to achieve the highest standards and outcomes.
A strategic thinker, able to foresee and take action
to deal with problems and opportunities.
An adept communicator who adapts the message to fit the
needs of the audience
Results orientated, naturally seeking quantitative
goals and actively seeking to outperform them.
