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Patient booker

18 Week Support Limited

Information:

This job is now closed

Job summary

We are seeking a reliable and organized Patient Booker to join our team in Brighton. The ideal candidate will be responsible for supporting the booking of appointments and contacting patients by telephone to confirm and agree on appointment times. General administrative duties will also be required.

Main duties of the job

Key Responsibilities:

  • Contacting patients by phone to confirm or schedule appointments
  • Updating and maintaining patient appointment records in our system
  • Answering any patient queries related to appointments or services
  • Managing and coordinating appointment calendars
  • Handling general administrative duties such as filing, data entry, and managing correspondence
  • Ensuring all patient information is kept accurate and confidential
  • Supporting the wider team with any administrative tasks as require

About us

Working as part of a fantastic team supported by the 18 Week Clinical and Nurse Leads in your specialty and overseen by our Clinical Lead.

Excellent daily rate

The opportunity to work with leading clinicians

Ongoing sessions available over a long duration

Flexible work you chose when you want to work for us and can fit it around your NHS or other commitments

Booking and scheduling app that allows you to easily see work in your specialty and local area as well as book shifts at the click of a button

Community app that allows you to connect with other clinicians, share learning and engage with 18 Week Support L&D resources

Date posted

10 January 2025

Pay scheme

Other

Salary

£150 a day

Contract

Fixed term

Duration

3 months

Working pattern

Full-time

Reference number

E0341-25-0016

Job locations

Southern Railway Ltd

Queens Road

Brighton

BN1 3XP


Job description

Job responsibilities

Locations: BrightonSalary: £150 a dayDays: Monday - FridayHours: 09:00 - 17:00

Key Responsibilities:

  • Contacting patients by phone to confirm or schedule appointments
  • Updating and maintaining patient appointment records in our system
  • Answering any patient queries related to appointments or services
  • Managing and coordinating appointment calendars
  • Handling general administrative duties such as filing, data entry, and managing correspondence
  • Ensuring all patient information is kept accurate and confidential
  • Supporting the wider team with any administrative tasks as required

Skills & Experience:

  • Strong communication skills, both written and verbal
  • Previous experience in an administrative or customer service role is desirable
  • Ability to handle phone calls professionally and efficiently
  • Excellent organizational skills and attention to detail
  • Proficiency in using office software (e.g., Microsoft Office, scheduling software)

Job description

Job responsibilities

Locations: BrightonSalary: £150 a dayDays: Monday - FridayHours: 09:00 - 17:00

Key Responsibilities:

  • Contacting patients by phone to confirm or schedule appointments
  • Updating and maintaining patient appointment records in our system
  • Answering any patient queries related to appointments or services
  • Managing and coordinating appointment calendars
  • Handling general administrative duties such as filing, data entry, and managing correspondence
  • Ensuring all patient information is kept accurate and confidential
  • Supporting the wider team with any administrative tasks as required

Skills & Experience:

  • Strong communication skills, both written and verbal
  • Previous experience in an administrative or customer service role is desirable
  • Ability to handle phone calls professionally and efficiently
  • Excellent organizational skills and attention to detail
  • Proficiency in using office software (e.g., Microsoft Office, scheduling software)

Person Specification

Qualifications

Essential

  • General admin skills NEEDED
Person Specification

Qualifications

Essential

  • General admin skills NEEDED

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

18 Week Support Limited

Address

Southern Railway Ltd

Queens Road

Brighton

BN1 3XP


Employer's website

https://www.18weeksupport.com/careers/working-with-us/ (Opens in a new tab)

Employer details

Employer name

18 Week Support Limited

Address

Southern Railway Ltd

Queens Road

Brighton

BN1 3XP


Employer's website

https://www.18weeksupport.com/careers/working-with-us/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Consultant

Chloe Boot

cboot@18weeksupport.com

02039669081

Date posted

10 January 2025

Pay scheme

Other

Salary

£150 a day

Contract

Fixed term

Duration

3 months

Working pattern

Full-time

Reference number

E0341-25-0016

Job locations

Southern Railway Ltd

Queens Road

Brighton

BN1 3XP


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