Job summary
An exciting opportunity has arisen for the position of People Administrator at St Josephs Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.
You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.
Main duties of the job
- You'll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail.
- You're someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.
- You're approachable, proactive, and always willing to help.
- You handle sensitive information with care and discretion.
- You're confident using Microsoft Office and enthusiastic tolearn new systems.
- You're happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.
About us
St Josephs Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services delivered at home, in our in-patient unit, and through out-patient clinics are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised cafe and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Please provide a supporting statement that sets out why you think this role is right for you and how you meet the criteria in the person specification. Please note it is essential that you provide this statement as it will be used as a basis for shortlisting.
Interview Date: 15th April 2026
Job description
Job responsibilities
Job Purpose
As a central part of the People Team, the People Administrator helps
keep everything running smoothly behind the scenes.
Acting as the first friendly face for staff and managers, the postholder
supports day-to-day administrative operations while working closely with the
Business Partners to create a positive, people-first experience across the
organisation aligned with the Hospices values.
During an exciting period of development within the HR function, the People
Administrator will also play a key role in supporting the implementation and
day-to-day management of systems. The postholder will support in navigating new
processes and tools, while showing enthusiasm for learning and adopting new
ways of working.
Key Responsibilities
1. HR Team and Service Support
-
Act as the first point of contact
for all queries (phone, email, in person) escalating where necessary.
- Monitor shared and team inboxes,
providing administrative support to the HR team.
-
Build and maintain positive
working relationships across the hospice.
-
Support the Business Partners in
all areas of People delivery including policy updates and audit process.
-
Coordinate, arrange and take
minutes at key meetings.
-
Manage stationery and stock
supplies for the People Team.
2. Recruitment and Onboarding
-
Draft and publish job adverts and
vacancy packs to internal and external platforms.
-
Assist hiring managers with
shortlisting, interview scheduling, and candidate communications.
-
Carry out all pre-employment
checks, including references, DBS, right-to-work, and Occupational health.
-
Prepare offer letters and
contracts of employment.
-
Add new starters to the HR System
and order fobs and name badges.
-
Organise and deliver new starter
inductions.
3. Systems and Administration
-
Maintain accurate personnel
records in line with GDPR and hospice procedures.
-
Manage key compliance tasks
including DBS renewals, right-to-work checks, and professional registration
monitoring.
-
Report on key metrics.
-
Maintain the People Portal and
rota management system.
-
Process payroll changes including
starters, leavers, absences, contractual changes and other miscellaneous
updates.
-
Produce and issue routine
communication (maternity, leaver, probation letters).
-
Manage employee benefits and
general employee administration queries.
-
Track and support performance
review and probation processes.
-
Support managers with absence
management administration, escalating complex matters to the Business Partners.
Job description
Job responsibilities
Job Purpose
As a central part of the People Team, the People Administrator helps
keep everything running smoothly behind the scenes.
Acting as the first friendly face for staff and managers, the postholder
supports day-to-day administrative operations while working closely with the
Business Partners to create a positive, people-first experience across the
organisation aligned with the Hospices values.
During an exciting period of development within the HR function, the People
Administrator will also play a key role in supporting the implementation and
day-to-day management of systems. The postholder will support in navigating new
processes and tools, while showing enthusiasm for learning and adopting new
ways of working.
Key Responsibilities
1. HR Team and Service Support
-
Act as the first point of contact
for all queries (phone, email, in person) escalating where necessary.
- Monitor shared and team inboxes,
providing administrative support to the HR team.
-
Build and maintain positive
working relationships across the hospice.
-
Support the Business Partners in
all areas of People delivery including policy updates and audit process.
-
Coordinate, arrange and take
minutes at key meetings.
-
Manage stationery and stock
supplies for the People Team.
2. Recruitment and Onboarding
-
Draft and publish job adverts and
vacancy packs to internal and external platforms.
-
Assist hiring managers with
shortlisting, interview scheduling, and candidate communications.
-
Carry out all pre-employment
checks, including references, DBS, right-to-work, and Occupational health.
-
Prepare offer letters and
contracts of employment.
-
Add new starters to the HR System
and order fobs and name badges.
-
Organise and deliver new starter
inductions.
3. Systems and Administration
-
Maintain accurate personnel
records in line with GDPR and hospice procedures.
-
Manage key compliance tasks
including DBS renewals, right-to-work checks, and professional registration
monitoring.
-
Report on key metrics.
-
Maintain the People Portal and
rota management system.
-
Process payroll changes including
starters, leavers, absences, contractual changes and other miscellaneous
updates.
-
Produce and issue routine
communication (maternity, leaver, probation letters).
-
Manage employee benefits and
general employee administration queries.
-
Track and support performance
review and probation processes.
-
Support managers with absence
management administration, escalating complex matters to the Business Partners.
Person Specification
General Requirements
Essential
- Please refer to the vacancy pack attached
Desirable
- Please refer to the vacancy pack attached
Person Specification
General Requirements
Essential
- Please refer to the vacancy pack attached
Desirable
- Please refer to the vacancy pack attached
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
