Job summary
This is an exciting opportunity to be an Senior Clinician in Pain (physiotherapist) within an integrated community MSK service (MSK, pain, pelvic health and rheumatology) based in Oxfordshire! Following the outcome of a recent procurement process, the Oxfordshire MSK service will be provided by Connect Health from October 1st 2022. The service is currently being delivered by Healthshare Ltd., and we are looking for clinicians to join the existing clinical team already delivering specialist MSK Pain care in Oxfordshire. Services will be delivered from a range of healthcare, wellness and leisure centre venues spanning the county with opportunities to work a varied timetable from locations that are locally accessible to colleagues and the communities we serve.
Main duties of the job
The Senior Clinician in Pain will be expected to work as an autonomous practitioner, within scope of practice and deliver a quality clinical service meeting the clinical and operational needs of the service with senior support as required.
They will support appropriate triaging of patients and conduct comprehensive specialist biopsychosocial assessments. They will formulate, deliver, review and progress individual face-to-face, telephone and video consultations and face to face and online group programmes and ensure effective treatment, a positive patient experience and specialist advice and timely discharge are achieved.
The pain element of the community integrated MSK service, is physiotherapy led and provides specialist input for people with chronic pain and mild to moderate levels of pain related distress and disability, but who may at times be complex. Services are community based and provide:
1) Individual and group-based pain management/rehabilitation, delivered face to face and/or virtually (e.g., by telephone, video, digital platform)
2) Medicines optimisation
About us
Connect Health is a leading community services healthcare
provider encompassing mental health, rehabilitation, physiotherapy, tier-2 MSK
(musculoskeletal), chronic pain, functional disorder/long Covid, First Contact
Practitioners (FCP) and rheumatology services, serving over 375k NHS patients
pa across 22 NHS ICBs (Integrated Care Boards).
As the largest independent MSK and pain services
provider, Connect Health supports the NHS to deliver care in more appropriate
community settings, transforming services around specific quality and financial
objectives, dramatically reducing waiting times and improving outcomes for
patients.
Connect Health was established over 30 years ago and
has specialist expertise in delivering sustained transformation through its
dedication to patient care, sophisticated infrastructure, digital tools, highly
advanced clinical, operational insight and change methodology.
Job description
Job responsibilities
You are expected to:Be a keen and enthusiastic clinician with a commitment to providing excellent,
personalised care.
Demonstrate an understanding of the impact of persistent pain in the wider community
and how collaborative working across the local system enables prevention and
addresses health inequalities
Show ability to work as an autonomous practitioner, within scope of practice and deliver
a quality clinical service meeting the clinical and operational needs of the service with
senior support as required.
Contribute to, and promote a positive and dynamic image and culture to both internal
and external stakeholders. At all times striving to reflect and encourage our core value
behaviours
Develop and foster productive relationships with local stakeholder groups, charities,
GPs, and other potentially productive links.
Key contacts/relationships Clinical Lead (I)
Service Manager (I)
Team Lead (I)
Pain Clinicians across services (I)
Members of the multi-professional integrated Service including but not limited to MSK,
Rheumatology and CATS (I)
Head of Pain (I)
Local Consultants. (E)
National Clinical Education Lead & The Academy (I) National Student Co-Ordinator (I)
GPs, PCNs & Medical Consultants (E)
Local authority leads (E)
Patient and Community Groups (E)
IAPT and mental health care providers (E)
Key TasksTo utilise expertise to function as a senior pain specialist, managing a varied clinical
and at times complex caseload within the community service contract. Specifically,
when operating as a senior Clinician in Pain this will include:
To triage referrals from first contact practitioners (e.g., GPs, FCPs) directing the
patient into the appropriate primary, secondary or tertiary care service according to
their clinical presentation.
To conduct comprehensive biopsychosocial assessment of patients with a wide variety
of physical, and emotional needs and based upon the appropriate use, interpretation
and integration of complex data from a variety of sources.
To use clinical reasoning to make decisions regarding the clinical diagnosis and future
clinical management of patients
To evaluate and make decisions about management and treatment options
considering the available evidence, best practice and patient choice.
To manage patients using a hands off psychologically informed pain rehabilitation
approach and to facilitate behaviour change and active self-management.
To formulate, deliver, review and progress individual treatment programmes, ensuring
effective treatment, specialist advice and timely discharge is achieved.
To provide individual and group-based pain management/rehabilitation, delivered face
to face and/or virtually (e.g., by telephone, video, digital platform)
To demonstrate clinical competencies to required company standards for a Senior
clinician in pain
To conduct all clinical interventions and related actions in line with relevant
professional standards to your professional background, such as CSP and HCPC, as
well as Connect standards and policies and where applicable, contract parameters and
KPIs.
To be professionally and legally responsible and accountable for all aspects of clinical
and professional activities.
To maintain patient documentation, records, and accurate statistical information to
reflect care provided and to meet professional and organisation standards as well as
local and national guidelines.
To evaluate own clinical practice through reflection, audit, and outcome measures, to
continually improve the service to patients and promote evidence-based practice.
To be responsible for organisation, prioritisation, and planning of own caseload with
support from our patient care co-ordination centre (PCC).
To demonstrate a sound understanding of Clinical Governance and work with the
Clinical Lead, AP Team Lead, Clinical Governance in ensuring good clinical
governance and participate in clinical audit.
To demonstrate the ability to identify concerns regarding child safeguarding, welfare
and child protection and safeguarding of adults at risk.
To understand the processes for escalating concerns regarding child protection,
welfare and safeguarding for their service or region.
To ensure that personal mandatory training is up to date including refresher training.
To demonstrate a commitment to ongoing professional development and to maintain a
contemporary record of such activity, in line with professional body, regulators and
Connect Health standards.
Key Performance Measures
Clinical outcomes
Patient satisfaction and experience
Pathway optimisation
Operational KPIs
Competency assessment
Individual performance statistics
The role of a Senior Clinician in Pain is fundamentally about the consistent delivery of quality
clinical management of persistent pain conditions for the patients presenting to the
intermediate care service, who at times may be complex. Expected to be positive,
constructive, and approachable and always carry out tasks with fairness and integrity.
From a clinical perspective the Senior Clinician in Pain will be educated in the field of Pain
Management care and be able to provide a source of expertise within the team through a
track record of tangible outcomes. They will be expected to be well organised, conscientious,
and capable of managing the varied and often challenging demands of an NHS persistent
pain caseload of patients in a variety of clinical and potentially pressured environments.
Excellent communication skills are vital to the role and the Senior Clinician in Pain must be able
to communicate confidently and effectively with both patients and colleagues alike using a
variety of mediums.
Most clinical diaries and patient notes are administered electronically and as such Senior
Clinician in Pain are required to have good IT skills and be willing to embrace innovation and
technological advances that improve service delivery
Job description
Job responsibilities
You are expected to:Be a keen and enthusiastic clinician with a commitment to providing excellent,
personalised care.
Demonstrate an understanding of the impact of persistent pain in the wider community
and how collaborative working across the local system enables prevention and
addresses health inequalities
Show ability to work as an autonomous practitioner, within scope of practice and deliver
a quality clinical service meeting the clinical and operational needs of the service with
senior support as required.
Contribute to, and promote a positive and dynamic image and culture to both internal
and external stakeholders. At all times striving to reflect and encourage our core value
behaviours
Develop and foster productive relationships with local stakeholder groups, charities,
GPs, and other potentially productive links.
Key contacts/relationships Clinical Lead (I)
Service Manager (I)
Team Lead (I)
Pain Clinicians across services (I)
Members of the multi-professional integrated Service including but not limited to MSK,
Rheumatology and CATS (I)
Head of Pain (I)
Local Consultants. (E)
National Clinical Education Lead & The Academy (I) National Student Co-Ordinator (I)
GPs, PCNs & Medical Consultants (E)
Local authority leads (E)
Patient and Community Groups (E)
IAPT and mental health care providers (E)
Key TasksTo utilise expertise to function as a senior pain specialist, managing a varied clinical
and at times complex caseload within the community service contract. Specifically,
when operating as a senior Clinician in Pain this will include:
To triage referrals from first contact practitioners (e.g., GPs, FCPs) directing the
patient into the appropriate primary, secondary or tertiary care service according to
their clinical presentation.
To conduct comprehensive biopsychosocial assessment of patients with a wide variety
of physical, and emotional needs and based upon the appropriate use, interpretation
and integration of complex data from a variety of sources.
To use clinical reasoning to make decisions regarding the clinical diagnosis and future
clinical management of patients
To evaluate and make decisions about management and treatment options
considering the available evidence, best practice and patient choice.
To manage patients using a hands off psychologically informed pain rehabilitation
approach and to facilitate behaviour change and active self-management.
To formulate, deliver, review and progress individual treatment programmes, ensuring
effective treatment, specialist advice and timely discharge is achieved.
To provide individual and group-based pain management/rehabilitation, delivered face
to face and/or virtually (e.g., by telephone, video, digital platform)
To demonstrate clinical competencies to required company standards for a Senior
clinician in pain
To conduct all clinical interventions and related actions in line with relevant
professional standards to your professional background, such as CSP and HCPC, as
well as Connect standards and policies and where applicable, contract parameters and
KPIs.
To be professionally and legally responsible and accountable for all aspects of clinical
and professional activities.
To maintain patient documentation, records, and accurate statistical information to
reflect care provided and to meet professional and organisation standards as well as
local and national guidelines.
To evaluate own clinical practice through reflection, audit, and outcome measures, to
continually improve the service to patients and promote evidence-based practice.
To be responsible for organisation, prioritisation, and planning of own caseload with
support from our patient care co-ordination centre (PCC).
To demonstrate a sound understanding of Clinical Governance and work with the
Clinical Lead, AP Team Lead, Clinical Governance in ensuring good clinical
governance and participate in clinical audit.
To demonstrate the ability to identify concerns regarding child safeguarding, welfare
and child protection and safeguarding of adults at risk.
To understand the processes for escalating concerns regarding child protection,
welfare and safeguarding for their service or region.
To ensure that personal mandatory training is up to date including refresher training.
To demonstrate a commitment to ongoing professional development and to maintain a
contemporary record of such activity, in line with professional body, regulators and
Connect Health standards.
Key Performance Measures
Clinical outcomes
Patient satisfaction and experience
Pathway optimisation
Operational KPIs
Competency assessment
Individual performance statistics
The role of a Senior Clinician in Pain is fundamentally about the consistent delivery of quality
clinical management of persistent pain conditions for the patients presenting to the
intermediate care service, who at times may be complex. Expected to be positive,
constructive, and approachable and always carry out tasks with fairness and integrity.
From a clinical perspective the Senior Clinician in Pain will be educated in the field of Pain
Management care and be able to provide a source of expertise within the team through a
track record of tangible outcomes. They will be expected to be well organised, conscientious,
and capable of managing the varied and often challenging demands of an NHS persistent
pain caseload of patients in a variety of clinical and potentially pressured environments.
Excellent communication skills are vital to the role and the Senior Clinician in Pain must be able
to communicate confidently and effectively with both patients and colleagues alike using a
variety of mediums.
Most clinical diaries and patient notes are administered electronically and as such Senior
Clinician in Pain are required to have good IT skills and be willing to embrace innovation and
technological advances that improve service delivery
Person Specification
Qualifications
Essential
- Must be registered as a Physiotherapist with the HCPC, and it is desirable that you are a member of the Chartered Society of Physiotherapy.
- Will have previous experience in delivering psychologically informed care for people with persistent pain.
- Will demonstrate excellent communication skills and be able to communicate confidently and effectively with both patients and colleagues alike using a variety of mediums.
- Will have good IT skills and be willing to embrace innovation and technological advances that improve service delivery.
- Will be a keen and enthusiastic clinician with a commitment to providing excellent, personalised care.
- Will be well organised, conscientious, and capable of managing the varied and often challenging demands of an NHS persistent pain caseload of patients in a variety of clinical and potentially pressured environments.
- Will promote a positive and dynamic image and culture to both internal and external stakeholders. At all times striving to reflect and encourage our core value behaviours.
- Will work to develop and foster productive relationships with local stakeholder groups, charities, GPs, and other potentially productive links.
Person Specification
Qualifications
Essential
- Must be registered as a Physiotherapist with the HCPC, and it is desirable that you are a member of the Chartered Society of Physiotherapy.
- Will have previous experience in delivering psychologically informed care for people with persistent pain.
- Will demonstrate excellent communication skills and be able to communicate confidently and effectively with both patients and colleagues alike using a variety of mediums.
- Will have good IT skills and be willing to embrace innovation and technological advances that improve service delivery.
- Will be a keen and enthusiastic clinician with a commitment to providing excellent, personalised care.
- Will be well organised, conscientious, and capable of managing the varied and often challenging demands of an NHS persistent pain caseload of patients in a variety of clinical and potentially pressured environments.
- Will promote a positive and dynamic image and culture to both internal and external stakeholders. At all times striving to reflect and encourage our core value behaviours.
- Will work to develop and foster productive relationships with local stakeholder groups, charities, GPs, and other potentially productive links.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
