Job summary
We are looking for a new Ophthalmic Technician to join our Cheshire Oaks site. This will be 40 hours over 5 days per week including weekends on a rota basis.
Main duties of the job
Ophthalmic Technicians play a key role in our daily eye clinics. They support the Clinical Consultant by triaging patients and helping to ensure the smooth running of the clinics, making sure patient appointments run to time and are conducted in the right manner. Over time, and with development, Ophthalmic Technicians can also run their own clinics.
Ophthalmic Technicians are trained to use all diagnostic equipment and will undertake clinic appointments and also act as a point of escalation if Ophthalmic or Clinic Assistants have queries or concerns.
The thought of eye surgery can be a daunting prospect for patients to deal with, so our Ophthalmic Technicians need to be empathetic and friendly and able to put patients at ease. They also need to be able to explain the purpose of the different tests to ensure the patient understands their treatment.
About us
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what its like to work here, we have been certified as a Great Place to Work for the third year running. The feedback has directly contributed to Newmedica being listed among the UKs top 50 Best Workplaces for 2025.
Job description
Job responsibilities
KEY RESPONSIBILITIES
Primary responsibility for delivering clinical services, including:
- Supporting diagnostic investigation for cataract, glaucoma, oculoplastics and YAG assessments.
- Contribute to safe, effective and efficient functioning of diagnostic services.
- Managing the relationship with the patient and conveying information to agreed protocols to them, ensuring that exceptional customer service is delivered.
- Management of patient data; ensuring availability, required accuracy and confidentiality. Maintain high professional standards of ophthalmic imaging and investigation services to patients by performing, verifying and recording results of clinical testing with absolute integrity.
- Provide support and assistance to both optometrists and ophthalmologists to ensure optimal patient flow and provide a high level of patient care
- Undertaking other ad hoc and administrative tasks as required ensuring the smooth running of the clinic.
- Appropriate escalation of process, clinical, equipment, quality or infection risk issues.
- Committed to continued professional development and clinical governance, including participating in appraisal process, completion of mandatory training and clinical audits and research as required.
Job description
Job responsibilities
KEY RESPONSIBILITIES
Primary responsibility for delivering clinical services, including:
- Supporting diagnostic investigation for cataract, glaucoma, oculoplastics and YAG assessments.
- Contribute to safe, effective and efficient functioning of diagnostic services.
- Managing the relationship with the patient and conveying information to agreed protocols to them, ensuring that exceptional customer service is delivered.
- Management of patient data; ensuring availability, required accuracy and confidentiality. Maintain high professional standards of ophthalmic imaging and investigation services to patients by performing, verifying and recording results of clinical testing with absolute integrity.
- Provide support and assistance to both optometrists and ophthalmologists to ensure optimal patient flow and provide a high level of patient care
- Undertaking other ad hoc and administrative tasks as required ensuring the smooth running of the clinic.
- Appropriate escalation of process, clinical, equipment, quality or infection risk issues.
- Committed to continued professional development and clinical governance, including participating in appraisal process, completion of mandatory training and clinical audits and research as required.
Person Specification
Qualifications
Essential
- A good level of general education to at least A-level standard or above; or equivalent qualification or experience
Personal Attributes and Skills
Essential
- Fully computer literate - comfortable with Microsoft Office products and the ability to learn new patient record systems and operate specialist imaging software.
- Builds rapport with patients and staff alike, fully adaptable to who theyre speaking to.
- Excellent verbal and written communication skills with a good patient manner.
- Excellent organisation skills and the ability to multi-task whilst adhering to strict clinical protocols
- Motivation to learn through self-study and drive experiential learning with minimal support
- Committed to delivery of consistently high standards of testing and administration with an ability to pay close attention to detail.
- Demonstrates the ability to, or willingness to learn, self-reflection and openness to feedback combined with the commitment to improve.
- Enjoys working effectively within a small team in a busy clinical environment
- Able to balance working independently with appropriate escalation.
- Maintains a safe & healthy working environment
- Demonstrate a high level of discretion and confidentiality
- Ability to work within the time constraints of a clinic appointment system
- Act as a role model for junior members of staff, and provide additional training and support when required
Experience
Essential
- Experience within ophthalmology
- Experience with all aspects of ophthalmic diagnostics, including and not limited to; visual acuity assessment, Intraocular pressures, biometry, OCT, corneal topography and visual fields.
Desirable
- Experience with ASCAN Biometry
- Pachymetry
- GAT
- Slit lamp experience
Person Specification
Qualifications
Essential
- A good level of general education to at least A-level standard or above; or equivalent qualification or experience
Personal Attributes and Skills
Essential
- Fully computer literate - comfortable with Microsoft Office products and the ability to learn new patient record systems and operate specialist imaging software.
- Builds rapport with patients and staff alike, fully adaptable to who theyre speaking to.
- Excellent verbal and written communication skills with a good patient manner.
- Excellent organisation skills and the ability to multi-task whilst adhering to strict clinical protocols
- Motivation to learn through self-study and drive experiential learning with minimal support
- Committed to delivery of consistently high standards of testing and administration with an ability to pay close attention to detail.
- Demonstrates the ability to, or willingness to learn, self-reflection and openness to feedback combined with the commitment to improve.
- Enjoys working effectively within a small team in a busy clinical environment
- Able to balance working independently with appropriate escalation.
- Maintains a safe & healthy working environment
- Demonstrate a high level of discretion and confidentiality
- Ability to work within the time constraints of a clinic appointment system
- Act as a role model for junior members of staff, and provide additional training and support when required
Experience
Essential
- Experience within ophthalmology
- Experience with all aspects of ophthalmic diagnostics, including and not limited to; visual acuity assessment, Intraocular pressures, biometry, OCT, corneal topography and visual fields.
Desirable
- Experience with ASCAN Biometry
- Pachymetry
- GAT
- Slit lamp experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
