Job summary
We are looking for a new Clinic Assistant to join our Suffolk team. This will be 40 hours over 5 days per week including weekends, on a rota basis.
Our Clinic Assistants are the face of Newmedica theyre often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.
Main duties of the job
Its a busy role - youll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. Youll be using a variety of different equipment and systems so were looking for someone who is comfortable using systems and is fairly tech savvy.
About us
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what its like to work here, we have been certified as a Great Place to Work for the third year running. The feedback has directly contributed to Newmedica being listed among the UKs top 50 Best Workplaces for 2025.
Please note: All staff are subject to a DBS check. We are unable to offer employment to any candidate whose criminal record may pose a risk to patient safety. We are also unable to offer sponsorship for this position at this time.
Job description
Job responsibilities
The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.
This is a great role to progress your clinical skills or to take the first step on a clinical career path. Newmedica is committed to the growth and development of all our colleagues and the Clinic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams
Job description
Job responsibilities
The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.
This is a great role to progress your clinical skills or to take the first step on a clinical career path. Newmedica is committed to the growth and development of all our colleagues and the Clinic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams
Person Specification
Experience
Essential
- Previous experience of working with patients or in a customer facing role
- Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
- A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
- Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
Additional Essentials
Essential
- Must have a full UK driving license and access to a vehicle
- An excellent grasp of the English language both verbally and in written format
- A good team player happy to jump in and support others when required
Person Specification
Experience
Essential
- Previous experience of working with patients or in a customer facing role
- Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
- A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
- Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
Additional Essentials
Essential
- Must have a full UK driving license and access to a vehicle
- An excellent grasp of the English language both verbally and in written format
- A good team player happy to jump in and support others when required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
