Go back
New Medical Systems Ltd

Clinic Assistant

The closing date is 08 July 2025

Apply for this job

Job summary

Role overview

We are looking for a new Clinic Assistant to join our Suffolk team. This will be 40 hours over 5 days per week including weekends, on a rota basis.

Main duties of the job

Our Clinic Assistants are the face of Newmedica they're often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.

About us

Who are we?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what its like to work here, we have been certified as a Great Place to Work for the second year running. The feedback has directly contributed to Newmedica being listed among the UKs top 50 Best Workplaces for 2025.

Details

Date posted

24 June 2025

Pay scheme

Other

Salary

£26,250 a year FTE

Contract

Permanent

Working pattern

Full-time

Reference number

E0325-24-06-2025

Job locations

Newmedica Suffolk

Hadleigh Road

Ipswich

IP2 0EE


Newmedica (suffolk) Ltd

Kempson Way

Bury St. Edmunds

Suffolk

IP32 7AR


Newmarket Community Hospital

56 Exning Road

Newmarket

Suffolk

CB8 7JG


Job description

Job responsibilities

Its a busy role - youll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. Youll be using a variety of different equipment and systems so were looking for someone who is comfortable using systems and is fairly tech savvy.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Assistants need to be able to put patients at ease.

They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.

This is a great role to progress your clinical skills or to take the first step on a clinical career path.Newmedica is committed to the growth and development of all our colleagues and the Clinic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.

Job description

Job responsibilities

Its a busy role - youll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. Youll be using a variety of different equipment and systems so were looking for someone who is comfortable using systems and is fairly tech savvy.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our Clinic Assistants need to be able to put patients at ease.

They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.

This is a great role to progress your clinical skills or to take the first step on a clinical career path.Newmedica is committed to the growth and development of all our colleagues and the Clinic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.

Person Specification

Experience

Essential

  • Previous experience of working with patients or in a customer facing role
  • Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
  • A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
  • An excellent grasp of the English language both verbally and in written format
  • Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
  • A good team player happy to jump in and support others when required
Person Specification

Experience

Essential

  • Previous experience of working with patients or in a customer facing role
  • Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
  • A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
  • An excellent grasp of the English language both verbally and in written format
  • Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
  • A good team player happy to jump in and support others when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

New Medical Systems Ltd

Address

Newmedica Suffolk

Hadleigh Road

Ipswich

IP2 0EE


Employer's website

https://www.newmedica.co.uk/ (Opens in a new tab)

Employer details

Employer name

New Medical Systems Ltd

Address

Newmedica Suffolk

Hadleigh Road

Ipswich

IP2 0EE


Employer's website

https://www.newmedica.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Administrator

Victoria Wager

Suffolk.HR@newmedica.co.uk

01473453463

Details

Date posted

24 June 2025

Pay scheme

Other

Salary

£26,250 a year FTE

Contract

Permanent

Working pattern

Full-time

Reference number

E0325-24-06-2025

Job locations

Newmedica Suffolk

Hadleigh Road

Ipswich

IP2 0EE


Newmedica (suffolk) Ltd

Kempson Way

Bury St. Edmunds

Suffolk

IP32 7AR


Newmarket Community Hospital

56 Exning Road

Newmarket

Suffolk

CB8 7JG


Privacy notice

New Medical Systems Ltd's privacy notice (opens in a new tab)