Clinical Governance Manager

Job summary

As Clinical Governance Manager, you will support the development and maintenance of effective clinical governance systems across the organisation. Working closely with senior leaders, department managers, and compliance teams, you will coordinate governance processes, monitor quality standards, and support activities relating to risk management, incident reporting, and regulatory compliance. This is a varied and influential role where you will help ensure services meet statutory, contractual, and Care Quality Commission (CQC) requirements while supporting a culture of learning, improvement, and patient safety.

Main duties of the job

• Coordinating governance processes including incident reporting, risk register maintenance, audits, and quality reporting.
• Collecting, analysing, and summarising governance data such as incidents, patient feedback, staffing metrics, and audit outcomes.
• Preparing reports for internal governance meetings, regulatory submissions, and organisational reporting cycles.
• Supporting incident investigations and ensuring actions, learning, and improvements are documented and tracked.
• Maintaining the organisational Risk Register and monitoring progress against risk mitigation plans.
• Planning and coordinating internal and external governance meetings, including preparing agendas, documentation, and minutes.
• Supporting preparation for regulatory inspections and compliance with CQC standards and contract requirements.
• Liaising with patients and external organisations regarding complaints, feedback, and investigations.
• Assisting with safeguarding processes and documentation where required.
• Supporting quality improvement initiatives arising from audits, incidents, and patient experience data.

About us

• Experience in risk management, incident management, audits, and complaints handling within a healthcare setting.
• Knowledge of clinical governance frameworks and CQC regulatory standards.
• Experience producing governance reports and analysing data to identify trends and improvement actions.
• Strong organisational and administrative skills, with excellent attention to detail.
• Confident communication skills, including the ability to liaise with patients, clinicians, and external partners.
• Strong IT skills including MS Office and governance reporting systems.
• The ability to challenge constructively and support robust investigation processes aligned with patient safety principles. 

If you have any questions, contact Kerry.Mills@practiceplusgroup.com

Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the EU. We are one of the UK largest independent sector healthcare providers and work in close partnership with the NHS to deliver more than 50 services throughout the UK. We provide high quality specialist care and excellent results for more than 50,000 patients each year.

#LI-KM1

Job description

Job responsibilities

As Clinical Governance Manager, you will support the development and maintenance of effective clinical governance systems across the organisation. Working closely with senior leaders, department managers, and compliance teams, you will coordinate governance processes, monitor quality standards, and support activities relating to risk management, incident reporting, and regulatory compliance. This is a varied and influential role where you will help ensure services meet statutory, contractual, and Care Quality Commission (CQC) requirements while supporting a culture of learning, improvement, and patient safety.

Person Specification

Qualifications

Essential

• Please see attached personal specification

Desirable

• Please see attached personal specification

Experience

Essential

• Please see attached personal specification

Desirable

• Please see attached personal specification

Additional Criteria

Essential

• Please see attached personal specification

Desirable

• Please see attached personal specification

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).