Capacity Planning & Scheduling Lead
The closing date is 23 February 2026
Job summary
Were looking for a proactive Capacity Planning & Scheduling Lead to join our Administration team. Youll play a key role in shaping and publishing appointment schedules that maximise clinical capacity, support smooth patient pathways, and help us meet vital wait-time targets. This is a dynamic position where your insight into demand, capacity, and service activity will directly enhance the patient experience.
In this role, youll design and refine booking schedules across specialties, working closely with consultants to confirm availability and secure additional sessions when needed. Youll analyse demand trends, provide wait-time data to stakeholders, and ensure our ERS (electronic referral system) is always up to date and ready for direct booking.Everything we do is focused on providing a high standard of safe and effective patient care. When youre part of the Practice Plus Group team, you dont just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. If you want to move up the ladder, well support you. If you just want to stay in your role, thats fine too. Well help you be the best you can be.
Main duties of the job
Located within our Southampton site, this role will involve the planning and publishing of booking schedules for clinical appointments giving the optimum capacity to achieve and maintain wait times to meet the patient pathway and referral to treatment objectives. This will include the understanding of current and future demands.
Youll monitor consultant leave, support rota planning, manage service publishing on eRS, and help onboard new clinicians. As a key link with external partners, youll support activity transfers and lead our weekly Clinic Scheduling Group to keep booking, theatre, and operational teams aligned.About us
Youll bring excellent organisational skills, a keen eye for detail, and the confidence to communicate effectively with clinicians, managers, and external partners. Youll be analytical, proactive in identifying capacity challenges, and committed to maintaining high standards of patient satisfaction. Your ability to plan ahead, manage complex scheduling needs, and collaborate across teams will be essential to your success in this role. You will have experience leading others, as well as working in the health sector, ideally within a similar setting. It is essential that you have experience of capacity planning or scheduling and be competent using IT applications with a good knowledge of Excel. To apply for the role click on the link below. If you have any questions contact Kerry.Mills@practiceplusgroup.com in our friendly resourcing team. We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK. #LI-KM1
Details
Date posted
17 February 2026
Pay scheme
Other
Salary
£35,000 a year £35,000
Contract
Permanent
Working pattern
Full-time
Reference number
14047-2
Job locations
Level C, Royal South Hants Hospital
Brintons Terrace
Southampton
Hampshire
SO14 0YG
Employer details
Employer name
Practice Plus Group
Address
Level C, Royal South Hants Hospital
Brintons Terrace
Southampton
Hampshire
SO14 0YG
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
