Quality and Governance Manager

Job summary

If you are looking to join an energetic and vibrant organisation that truly makes a difference to peoples lives on a daily basis we would like to hear from you. Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds. Do you share these values? Then we could have just the role for you.

Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. Its a chance to be part of an agile and innovative healthcare company thats determined to help our partners introduce new ideas and new ways of working. And its an opportunity to pursue a rewarding career as a key member of a caring team.

Were looking for an experienced and passionate Governance & Quality Manager to lead clinical governance, patient safety and quality improvement across our hospital and UTC. Reporting to the Head of Nursing and Clinical Services and accountable to the Hospital Director, youll play a pivotal role in embedding a strong governance culture that delivers safe, effective and patient-centred care every day.

Main duties of the job

• Leading and embedding clinical governance systems to monitor, improve and assure quality and safety
• Overseeing incident management, risk registers, audits and patient safety investigations (PSIRF)
• Acting as the organisational lead for patient experience, ensuring learning from feedback, complaints and incidents drives real improvement
• Supporting CQC compliance, inspections, statutory notifications and quality reporting
• Chairing Clinical Governance meetings and contributing to senior leadership forums
• Leading Infection Prevention & Control governance and assurance
• Line managing and developing the Governance Administrator and Patient Relations Facilitator
• Working collaboratively with clinical and operational leaders to continuously improve outcomes

• Competitive rates of pay commensurate with experience
• No routine scheduled evenings or weekends 
• An extensive range of wellbeing and lifestyle benefits
• The support you need to grow in your role and continue your professional development
• Outstanding long-term career opportunities

About us

• A registered healthcare professional (NMC or HCPC) with a relevant degree
• Proven experience in clinical governance, quality improvement and leadership within a hospital setting
• Strong knowledge of patient safety, risk management, audit, complaints handling and regulation (CQC)
• Confident communicator with the ability to influence, lead and inspire multidisciplinary teams
• Data-driven, organised and comfortable using systems such as Datix, MS Office and PowerBI
• A visible, values-led leader who champions safety, learning and excellent patient experience

If youre driven to make a meaningful impact on quality, safety and patient experience wed love to hear from you. 

If you have any questions, contact Kerry.Mills@practiceplusgroup.com

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