Practice Plus Group

Triage Clinician – UCCH

The closing date is 18 November 2025

Job summary

The UCCH is an award winning innovative multi disciplinary hub aimed at facilitating improved patient outcomes, admission avoidance and enhanced patient journeys.

We are expanding our team in the UCCH with some additional part-time Triage Clinicians to cover 7 hours per day across all 7 days in the week. Exact working pattern can be discussed at interview. 

The position of UCCH Triage Clinician requires the post holder to practice autonomously to triage and risk assess category 3 5 cases in the EEAST and refer on to the most appropriate service in line with NHS England Community health services two-hour urgent community response standard guidance.  By working alongside other providers in primary care, secondary care, mental health, palliative care, community and voluntary organisations, the UCCH aims to manage patients within the community, keeping care closer to home.

https://www.england.nhs.uk/publication/community-health-services-two-hour-urgent-community-response-standard-guidance/ 

The post holder will be co located and supported by the UCCH multi disciplinary team ( including a dedicated advanced nurse/clinical practitioners and paramedics working in the UCCH

This post will suit clinicians with current experience of working in Integrated Urgent Care services (NHS111, CAS), Urgent Care (Urgent Treatment Centres or Emergency Department), Primary or Community care.

Main duties of the job

  • Work within the UCCH Multi Discipline Team to review low acuity cases held in the East of England Ambulance Service (queue and identify cases that may be suitable for coordinated community-based care
  • Autonomously triage cases in line with NHS England Community health services two-hour urgent community response standard guidance
  • Pass cases via Pathways Clinical Consultation System PaCCS and the Directory of Services (to the most appropriate provider for further management
  • Complete remote triage via telephone or video
  • Keep accurate and contemporaneous clinical records
  • Safeguard patients and make safeguarding referrals where necessary
  • Provide quality, evidence-based health care, in line with protocols and policies to meet the immediate needs of the patient and provide support to other team members working in the UCCH

About us

Essential

  • Qualified as a RGN / Paramedic / Allied Healthcare professional - Holding full registration and professional indemnity
  • Ability to triage in a remote setting, across patients of all ages
  • Previous experience working within NHS 111, CAS or Community Care
  • Knowledge of how other system partners and health and social care services operate including (but not exclusive to): primary care, urgent treatment centres, emergency department, pharmacies, ambulance service
   Desirable
  • Completed PACCS Training
  • Experience with video consultation
  Interviews will take place between 13th - 25th November.

Details

Date posted

04 November 2025

Pay scheme

Other

Salary

£26 an hour £26 Per Hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Job share

Reference number

11911-1

Job locations

Delta 7

Ransomes Europark

Ipswich

Suffolk

IP3 9FH


Job description

Job responsibilities

The UCCH is an award winning innovative multi disciplinary hub aimed at facilitating improved patient outcomes, admission avoidance and enhanced patient journeys.

We are expanding our team in the UCCH with some additional part-time Triage Clinicians to cover 7 hours per day across all 7 days in the week. Exact working pattern can be discussed at interview. 

The position of UCCH Triage Clinician requires the post holder to practice autonomously to triage and risk assess category 3 5 cases in the EEAST and refer on to the most appropriate service in line with NHS England Community health services two-hour urgent community response standard guidance.  By working alongside other providers in primary care, secondary care, mental health, palliative care, community and voluntary organisations, the UCCH aims to manage patients within the community, keeping care closer to home.

https://www.england.nhs.uk/publication/community-health-services-two-hour-urgent-community-response-standard-guidance/ 

The post holder will be co located and supported by the UCCH multi disciplinary team ( including a dedicated advanced nurse/clinical practitioners and paramedics working in the UCCH

This post will suit clinicians with current experience of working in Integrated Urgent Care services (NHS111, CAS), Urgent Care (Urgent Treatment Centres or Emergency Department), Primary or Community care.

Job description

Job responsibilities

The UCCH is an award winning innovative multi disciplinary hub aimed at facilitating improved patient outcomes, admission avoidance and enhanced patient journeys.

We are expanding our team in the UCCH with some additional part-time Triage Clinicians to cover 7 hours per day across all 7 days in the week. Exact working pattern can be discussed at interview. 

The position of UCCH Triage Clinician requires the post holder to practice autonomously to triage and risk assess category 3 5 cases in the EEAST and refer on to the most appropriate service in line with NHS England Community health services two-hour urgent community response standard guidance.  By working alongside other providers in primary care, secondary care, mental health, palliative care, community and voluntary organisations, the UCCH aims to manage patients within the community, keeping care closer to home.

https://www.england.nhs.uk/publication/community-health-services-two-hour-urgent-community-response-standard-guidance/ 

The post holder will be co located and supported by the UCCH multi disciplinary team ( including a dedicated advanced nurse/clinical practitioners and paramedics working in the UCCH

This post will suit clinicians with current experience of working in Integrated Urgent Care services (NHS111, CAS), Urgent Care (Urgent Treatment Centres or Emergency Department), Primary or Community care.

Person Specification

Qualifications

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Experience

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Additional Criteria

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec
Person Specification

Qualifications

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Experience

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Additional Criteria

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group

Address

Delta 7

Ransomes Europark

Ipswich

Suffolk

IP3 9FH


Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Employer details

Employer name

Practice Plus Group

Address

Delta 7

Ransomes Europark

Ipswich

Suffolk

IP3 9FH


Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

George Robinson

George.Robinson@PracticePlusGroup.com

Details

Date posted

04 November 2025

Pay scheme

Other

Salary

£26 an hour £26 Per Hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Job share

Reference number

11911-1

Job locations

Delta 7

Ransomes Europark

Ipswich

Suffolk

IP3 9FH


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