Administration Assistant

Job summary

This new position is to supplement our team in Worcestershire OOH. This role will support the Administration Lead and interface with Primary Care and the Out of Hours service to ensure seamless delivery to our patients and staff.

This post will involve extensive liaison with individuals, teams and other bodies both within and beyond Practice Plus Group when dealing with such bodies as ICB, Acute and community NHS trusts, GPs and other Health care professions.

This is a Part Time role, offering 27 hours per week across 5 days per week within usual office hours. Exact working pattern to be confirmed.   

Practice Plus Groups Integrated Urgent Care Out of Hours (OOH) service delivers high-quality NHS care when GP surgeries are closedweeknights, weekends, and bank holidays. Working closely with NHS 111, we provide timely telephone assessments, home visits, and face-to-face appointments across multiple UK regions. As part of a national healthcare provider, our multidisciplinary teams help ensure patients receive the right care at the right time, reducing pressure on emergency services and improving access to urgent care.

Main duties of the job

• Maintain communication links between different operational staff and other Managers/Supervisors.
• To support the Admin Lead with daily administration tasks
  • Uploading datix and adding relevant documentation along with sending out correspondence to other providers.
  • Provide admin assistance for all special projects and meetings.
  • Inputting of special patient notes maintenance and procedures.
  • To maintain and input information into IT system as instructed
• Support with administrative aspects of the staff recruitment process and maintain the training monitoring records and communication.
• Coordinate Managers and Supervisors diaries and book appointments with internal and external clients.
• Manage day to day operational admin tasks to meet the needs of the Business.
• To carry out general office admin including but not exclusively: telephone, filing, printing and scanning.
• Administration duties to the Worcestershire Operational team ensuring a seamless service.
• Monitoring all patient call reports are received by the surgeries in a timely fashion.

About us

Essential

• Extensive background as an Administrator, preferably within the healthcare sector
• Educated to GCSE standard or equivalent, including Maths and English
• Strong understanding of handling confidential information
• Very high attention to detail
• Ability to prioritise workloads
• Solid written and verbal communication
• Firm grasp of Microsoft office package; Excel, Outlook, Word, Database

Desirable

• Experience working within the healthcare sector
• Working knowledge of Datix system

  If you would like to talk to our recruiter for further information, or for a full, comprehensive Job Description, please contact George Robinson - George.Robinson@practiceplusgroup.com.  

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

Job description

Job responsibilities

This new position is to supplement our team in Worcestershire OOH. This role will support the Administration Lead and interface with Primary Care and the Out of Hours service to ensure seamless delivery to our patients and staff.

This post will involve extensive liaison with individuals, teams and other bodies both within and beyond Practice Plus Group when dealing with such bodies as ICB, Acute and community NHS trusts, GPs and other Health care professions.

This is a Part Time role, offering 27 hours per week across 5 days per week within usual office hours. Exact working pattern to be confirmed.   

Practice Plus Groups Integrated Urgent Care Out of Hours (OOH) service delivers high-quality NHS care when GP surgeries are closedweeknights, weekends, and bank holidays. Working closely with NHS 111, we provide timely telephone assessments, home visits, and face-to-face appointments across multiple UK regions. As part of a national healthcare provider, our multidisciplinary teams help ensure patients receive the right care at the right time, reducing pressure on emergency services and improving access to urgent care.

Person Specification

Qualifications

Essential

• Please request JD and Person Spec

Desirable

• Please request JD and Person Spec

Experience

Essential

• Please request JD and Person Spec

Desirable

• Please request JD and Person Spec

Additional Criteria

Essential

• Please request JD and Person Spec

Desirable

• Please request JD and Person Spec