Practice Plus Group

Administration Assistant

The closing date is 22 July 2025

Job summary

This new position is to supplement our team in Worcestershire OOH. This role will support the Administration Lead and interface with Primary Care and the Out of Hours service to ensure seamless delivery to our patients and staff.

This post will involve extensive liaison with individuals, teams and other bodies both within and beyond Practice Plus Group when dealing with such bodies as ICB, Acute and community NHS trusts, GPs and other Health care professions.

This is a Part Time role, offering 27 hours per week across 5 days per week within usual office hours. Exact working pattern to be confirmed.   

Practice Plus Groups Integrated Urgent Care Out of Hours (OOH) service delivers high-quality NHS care when GP surgeries are closedweeknights, weekends, and bank holidays. Working closely with NHS 111, we provide timely telephone assessments, home visits, and face-to-face appointments across multiple UK regions. As part of a national healthcare provider, our multidisciplinary teams help ensure patients receive the right care at the right time, reducing pressure on emergency services and improving access to urgent care.

Main duties of the job

  • Maintain communication links between different operational staff and other Managers/Supervisors.
  • To support the Admin Lead with daily administration tasks
    • Uploading datix and adding relevant documentation along with sending out correspondence to other providers.
    • Provide admin assistance for all special projects and meetings.
    • Inputting of special patient notes maintenance and procedures.
    • To maintain and input information into IT system as instructed
  • Support with administrative aspects of the staff recruitment process and maintain the training monitoring records and communication.
  • Coordinate Managers and Supervisors diaries and book appointments with internal and external clients.
  • Manage day to day operational admin tasks to meet the needs of the Business.
  • To carry out general office admin including but not exclusively: telephone, filing, printing and scanning.
  • Administration duties to the Worcestershire Operational team ensuring a seamless service.
  • Monitoring all patient call reports are received by the surgeries in a timely fashion.

About us

Essential

  • Extensive background as an Administrator, preferably within the healthcare sector
  • Educated to GCSE standard or equivalent, including Maths and English
  • Strong understanding of handling confidential information
  • Very high attention to detail
  • Ability to prioritise workloads
  • Solid written and verbal communication
  • Firm grasp of Microsoft office package; Excel, Outlook, Word, Database

Desirable

  • Experience working within the healthcare sector
  • Working knowledge of Datix system
  If you would like to talk to our recruiter for further information, or for a full, comprehensive Job Description, please contact George Robinson - George.Robinson@practiceplusgroup.com.  

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

Details

Date posted

10 July 2025

Pay scheme

Other

Salary

£23,809.50 a year FTE £23,809.50 - Pro Rata £17,142.84

Contract

Permanent

Working pattern

Part-time

Reference number

12143

Job locations

98C Blackpole Trading Estate West

Hindlip Lane

Worcester

Worcestershire

WR3 8TJ


Job description

Job responsibilities

This new position is to supplement our team in Worcestershire OOH. This role will support the Administration Lead and interface with Primary Care and the Out of Hours service to ensure seamless delivery to our patients and staff.

This post will involve extensive liaison with individuals, teams and other bodies both within and beyond Practice Plus Group when dealing with such bodies as ICB, Acute and community NHS trusts, GPs and other Health care professions.

This is a Part Time role, offering 27 hours per week across 5 days per week within usual office hours. Exact working pattern to be confirmed.   

Practice Plus Groups Integrated Urgent Care Out of Hours (OOH) service delivers high-quality NHS care when GP surgeries are closedweeknights, weekends, and bank holidays. Working closely with NHS 111, we provide timely telephone assessments, home visits, and face-to-face appointments across multiple UK regions. As part of a national healthcare provider, our multidisciplinary teams help ensure patients receive the right care at the right time, reducing pressure on emergency services and improving access to urgent care.

Job description

Job responsibilities

This new position is to supplement our team in Worcestershire OOH. This role will support the Administration Lead and interface with Primary Care and the Out of Hours service to ensure seamless delivery to our patients and staff.

This post will involve extensive liaison with individuals, teams and other bodies both within and beyond Practice Plus Group when dealing with such bodies as ICB, Acute and community NHS trusts, GPs and other Health care professions.

This is a Part Time role, offering 27 hours per week across 5 days per week within usual office hours. Exact working pattern to be confirmed.   

Practice Plus Groups Integrated Urgent Care Out of Hours (OOH) service delivers high-quality NHS care when GP surgeries are closedweeknights, weekends, and bank holidays. Working closely with NHS 111, we provide timely telephone assessments, home visits, and face-to-face appointments across multiple UK regions. As part of a national healthcare provider, our multidisciplinary teams help ensure patients receive the right care at the right time, reducing pressure on emergency services and improving access to urgent care.

Person Specification

Qualifications

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Experience

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Additional Criteria

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec
Person Specification

Qualifications

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Experience

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Additional Criteria

Essential

  • Please request JD and Person Spec

Desirable

  • Please request JD and Person Spec

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group

Address

98C Blackpole Trading Estate West

Hindlip Lane

Worcester

Worcestershire

WR3 8TJ


Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Employer details

Employer name

Practice Plus Group

Address

98C Blackpole Trading Estate West

Hindlip Lane

Worcester

Worcestershire

WR3 8TJ


Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter - IUC

George Robinson

George.Robinson@practiceplusgroup.com

Details

Date posted

10 July 2025

Pay scheme

Other

Salary

£23,809.50 a year FTE £23,809.50 - Pro Rata £17,142.84

Contract

Permanent

Working pattern

Part-time

Reference number

12143

Job locations

98C Blackpole Trading Estate West

Hindlip Lane

Worcester

Worcestershire

WR3 8TJ


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