Receptionist - Devon OOH - Exeter

Job summary

We are looking for a Receptionist to join our growing team at the Devon Out of Hours (OOH) service on a part time basis across Out of Hours shifts.

The Devon OOH service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed. The OOH service operates throughout a number of locations within Devon so occasional travel will be required, however your main base will be in our office in Exeter.

Salary ranges from £12.21 - £18.33 depending on shift and will have an average of 18 hours per week, which would include evenings and every other weekend.

Main duties of the job

Within this job you'll be responsible for supporting the Operations Manager in the running of Practice Plus Groups services throughout Devon OOH but specifically in our Exeter sites.

You will ensure the delivery of a high quality service for Practice Plus Group patients by utilising resources whilst helping with monitoring and evaluating the performance of operational staff by conducting regular audits. 

Assisting with the recruitment, selection and training of new operational staff and providing the Operations Manager with reports when needed.

As we we are an OOH service you will be required to work unsociable hours.

About us

In order for you to be considered for this role, as a minimum we are looking for you to:

• Previous experience within a receptionist role and / or strong administrative background
• Have a good standard of education
• Have previous experience with problem solving and troubleshooting
• Have the ability to make decisions under pressure
• Have a good knowledge of the local area and good map reading skills
• Have a full UK driving license and access to your own vehicle

It would be nice for you to have any one of the below, although these are not essential:

• Experience within the healthcare industry, ideally within GP Surgery or OOH Service
• Previous experience of supervising staff
• Have skills in interpreting/analysing data