Practice Plus Group

Bank Receptionist - Devon OOH - Barnstaple

The closing date is 26 July 2025

Job summary

Practice Plus Group are looking for a Receptionist to join our growing team at the Devon Out of Hours (OOH) service on a Bank, 0 hour a week contract meaning you can pick and choose you shift patterns.   Integrated Urgent Care at Practice Plus Group provides urgent care via 111, Out-Of-Hours, GP and Clinical Assessment services on behalf for the NHS. Join us, and you'll be helping relieve some of the pressure on NHS Emergency services at a vital time. A part of a friendly and supportive team, you'll be helping us tackle health inequality and ensuring patient who need urgent care get seen in the best place for their needs. If you're motivated to care for people with pressing medical requirements, and want to work for a company that will treat you own wellbeing and career development as a top preity, a role at IUC could be for you.   Within this job you'll be responsible for: You will be preparing and opening/closing the PCC for patients and doctors whilst greeting patients and dealing with them in an efficient and professional manner. You will also keep records of distribution for prescriptions and drugs and also dealing with the processing patient records/symptoms. The OOH service operates throughout a number of locations within Devon but your main base will be in our in Barnstaple site.    

Main duties of the job

This job is a Bank, 0 hours a week contract meaning you can work as little or as often as you like and works nicely alongside another part time position.  As we we are an OOH service you will be required to work unsociable hours.   What we'll need from you:

  • Have excellent communication skills, including telephone, written and verbal communication
  • Be accurate and have a strong attention to detail
  • Have sound knowledge and understanding of IT and Microsoft Office.
  • Previous customer service and telephone experience would be an advantage
  • Previous reception/administration experience would be desirable

About us

baPractice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. Were proud to be at the forefront of developing new and exciting ways to support the nations health too, helping patients to maximise their wellbeing and live life to the full. When youre part of the Practice Plus Group team, you dont just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. Well help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance so we always try to be flexible, helping you fit your working life around your home life. If you'd like to learn more, please contact Charlie Allen - charlie.allen@practiceplusgroup.com or call 07922 018 830 . Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

Details

Date posted

25 June 2025

Pay scheme

Other

Salary

£18.83 an hour Competitive hourly rates between £12.21 - £18.83

Contract

Bank

Duration

12 years

Working pattern

Part-time

Reference number

6438-1

Job locations

Raleigh Park

Barnstaple

Devon

EX31 4JB


Job description

Job responsibilities

Practice Plus Group are looking for a Receptionist to join our growing team at the Devon Out of Hours (OOH) service on a Bank, 0 hour a week contract meaning you can pick and choose you shift patterns.   Integrated Urgent Care at Practice Plus Group provides urgent care via 111, Out-Of-Hours, GP and Clinical Assessment services on behalf for the NHS. Join us, and you'll be helping relieve some of the pressure on NHS Emergency services at a vital time. A part of a friendly and supportive team, you'll be helping us tackle health inequality and ensuring patient who need urgent care get seen in the best place for their needs. If you're motivated to care for people with pressing medical requirements, and want to work for a company that will treat you own wellbeing and career development as a top preity, a role at IUC could be for you.   Within this job you'll be responsible for: You will be preparing and opening/closing the PCC for patients and doctors whilst greeting patients and dealing with them in an efficient and professional manner. You will also keep records of distribution for prescriptions and drugs and also dealing with the processing patient records/symptoms. The OOH service operates throughout a number of locations within Devon but your main base will be in our in Barnstaple site.    

Job description

Job responsibilities

Practice Plus Group are looking for a Receptionist to join our growing team at the Devon Out of Hours (OOH) service on a Bank, 0 hour a week contract meaning you can pick and choose you shift patterns.   Integrated Urgent Care at Practice Plus Group provides urgent care via 111, Out-Of-Hours, GP and Clinical Assessment services on behalf for the NHS. Join us, and you'll be helping relieve some of the pressure on NHS Emergency services at a vital time. A part of a friendly and supportive team, you'll be helping us tackle health inequality and ensuring patient who need urgent care get seen in the best place for their needs. If you're motivated to care for people with pressing medical requirements, and want to work for a company that will treat you own wellbeing and career development as a top preity, a role at IUC could be for you.   Within this job you'll be responsible for: You will be preparing and opening/closing the PCC for patients and doctors whilst greeting patients and dealing with them in an efficient and professional manner. You will also keep records of distribution for prescriptions and drugs and also dealing with the processing patient records/symptoms. The OOH service operates throughout a number of locations within Devon but your main base will be in our in Barnstaple site.    

Person Specification

Qualifications

Essential

  • Please request Job Description or Person Specification

Desirable

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Experience

Essential

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Desirable

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Additional Criteria

Essential

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Desirable

  • Please request Job Description or Person Specification
Person Specification

Qualifications

Essential

  • Please request Job Description or Person Specification

Desirable

  • Please request Job Description or Person Specification

Experience

Essential

  • Please request Job Description or Person Specification

Desirable

  • Please request Job Description or Person Specification

Additional Criteria

Essential

  • Please request Job Description or Person Specification

Desirable

  • Please request Job Description or Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group

Address

Raleigh Park

Barnstaple

Devon

EX31 4JB


Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Employer details

Employer name

Practice Plus Group

Address

Raleigh Park

Barnstaple

Devon

EX31 4JB


Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Recruiter - IUC

Charlie Allen

charlie.allen@practiceplusgroup.com

07922018830

Details

Date posted

25 June 2025

Pay scheme

Other

Salary

£18.83 an hour Competitive hourly rates between £12.21 - £18.83

Contract

Bank

Duration

12 years

Working pattern

Part-time

Reference number

6438-1

Job locations

Raleigh Park

Barnstaple

Devon

EX31 4JB


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