Business Support Administrator

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Business Support Administrator to join our Administration team at HMP Isle of Wight, a category C Prison located in Isle of Wight.

HMP Isle of Wight is a male prison that has a capacity for 1100 inmates. We are recruiting for a Business Support Administrator to support the Administration team for patient care. This role has a heavy focus on working with data with the majority of tasks involving producing reports, acting upon the reporting results and liaising with senior clinicians and other staff for resolutions, data submissions and cleansing. Also to cover with other general admin duties and invoicing. Ideal candidate must have excellent attention to detail and problem solving skills.

Hours

Salary

This position is full time, youll receive an annual salary up to £XXX  per annum FTE - depending on experience.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Main duties of the job

As a Business Support Administrator, your responsibilities will vary. You will

• Be responsible for working as part of the healthcare team to ensure provision of administrative, clerical and secretarial services for the Practice Plus Group healthcare delivery on site.
• Ensuring effective management of clinics and rota template, monitoring DNAs/cancellations and duplicate/ ineffective use of clinics; all referrals are managed efficiently and all date is available and up to date at all times.
• Youll also be responsible for supporting the Head of Healthcare in the preparation, distribution and recording of complaints. Supporting the performance lead in the collection of statistics and data; coordinate the monthly data and produce reports when required.
• Organise the recording of meeting minutes and distribute with approval. To include: Local Quality Delivery Board, Multi-Professional Clinical Case Clinics,

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesnt stop there we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

• Maths and English language skills at GCSE level or ability to demonstrate numeracy and literacy skills
• NVQ 2 Business Administration or equivalent experience
• Working to tight deadlines
• Diary management
• Organising meetings
• Using and maintaining databases, internet, Microsoft Office applications or equivalent, SystmOne

Although not essential ideal applicants would have experience in a hospital, community or prison environment.

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.