Job summary
UNLOCK YOUR BEST WORK LIFE
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Our busy Administration department has a new permanent opportunity for a Senior Bookings Administrator to join the fun, focused team, based at our Emersons Green hospital, Bristol.
- Are you a patient focused administrator, who enjoys working to targets?
- Are you able to lead in a fast paced and challenging environment, ensuring every step of every administration process is covered from start to finish?
- Is it time for you to offer your knowledge and skills to an ever-growing organisation who are committed to providing high standards of safe and effective patient care to everyone?
You will be assisting in leading a professional and patient focused booking and administration service, answering calls from patients, carers, GP surgeries and other hospitals regarding patient admissions and referral letters.
Main duties of the job
Reporting to the Patient Booking Lead, you the Senior Bookings Administrator, will be supporting the clinical teams and our patients by ensuring the effective occupying and accommodating availability for varied consultations, assessments, treatments and theatre sessions along with your team. Youll be tasked with monitoring KPI's ensuring they are met, ensuring where possible the capacity of booking and the seeking to fill unfilled availability through the bookings team. It will be your responsibility to notice the outpatient departments and the theatre capacity, informing the Patient Booking Lead of any shortfall. In this, you will encourage the team to play a patient focused and supportive role, by keeping in contact with patients on waiting lists to offer earlier or newly available appointments, contacting them prior to their appointment to set their expectations. You will be monitoring status of referrals and prioritise with the Bookings Team daily to ensure KPIs for booking appointments and received referrals are met.
About us
This position with suit someone coming from a strong patient related administration background, an effective communicator at all levels both written and verbal and will be PC literate, being familiar with MS Office tools.
Will be a focused individual with great attention to detail, able to multi-task and prioritise effectively.
You will be a strong team player, experienced with supporting, guiding and leading others. Everything we do is focused on providing a high standard of safe and effective patient care. When youre part of the Practice Plus Group team, you dont just have a job, you have a career! To apply for the role, click on the link below. If you have any questions contact kaleb.gumbs@practiceplusgroup.com. All shortlisted candidate will be contacted but please note, Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK.Details
Date posted
27 May 2025
Pay scheme
Other
Salary
£26,928.29 a year £26,928 per annum + benefits
Contract
Permanent
Working pattern
Full-time
Reference number
11489
Job locations
The Brooms
Emersons Green
Bristol
Bristol
BS16 7FH
Employer details
Employer name
Practice Plus Group
Address
The Brooms
Emersons Green
Bristol
Bristol
BS16 7FH
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
