Administrator

Job summary

We are looking for an experienced Administrator to join our team on a fixed term contract for 9-months.

Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds. 

Based within a busy working environment offering patients a range of diagnostic imaging procedures. Providing a comprehensive, patient-centred clinical administration process along with the other members of the administration team.

Main duties of the job

As our Administrator, you will play a crucial role in ensuring the smooth running of our clinical administration process. Your responsibilities will include:

• Processing patient referrals and ensuring accurate clinical and demographic information is captured.
• Managing completed diagnostic reports, forwarding them to referring clinicians and patients.
• Handling patient and customer queries, directing them to the appropriate team members.
• Supporting the appointment scheduling process and assisting with data entry.
• Covering reception duties when required, ensuring a friendly and professional welcome for patients.
• Ensuring confidentiality and professionalism when handling patient data.

Full training and support will be provided to help you succeed in this role.

About us

Were looking for a proactive and customer-focused Administrator who has:

• Strong administrative skills, with experience in data entry and keyboarding
• Previous experience in customer service or a telephone-based role
• Excellent communication skills, both written and verbal
• The ability to prioritise tasks and work efficiently under pressure
• A friendly and professional attitude, ensuring high-quality service for patients
• Flexibility and a willingness to learn new skills.
• Desirable but not essential: Experience working in a healthcare setting or familiarity with medical terminology.

Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.

StartFragment

What you can expect in return;

• A salary of £23,809.50 per annum
• 9-month fixed term contract
• An extensive range of wellbeing and lifestyle benefits
• Working within a friendly and supportive team
• The support you need to grow in your role and continue your professional development
• 25 days holiday per annum plus bank holidays
• The support you need to grow in your role and continue your professional development

If you have any questions, contact sarah.melder@practiceplusgroup.com Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed.   Applicants must have the right to work in the UK.

Job description

Job responsibilities

For more information, please request a copy of the full job description from sarah.melder@practiceplusgroup.com

Person Specification

Qualifications

Essential

• Strong administrative skills, with experience in data entry and keyboarding
• Previous experience in customer service or a telephone-based role
• Excellent communication skills, both written and verbal
• The ability to prioritise tasks and work efficiently under pressure
• A friendly and professional attitude, ensuring high-quality service for patients
• Flexibility and a willingness to learn new skills.

Desirable

• Experience working in a healthcare setting or familiarity with medical terminology.