Operations Assistant

Job summary

We are looking for an Operations Assistant to join our growing team at the Devon Out of Hours (OOH) service on a Part Time Permanent basis.  The Devon OOH service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed. The OOH service operates throughout a number of locations within Devon so occasional travel will be required, however your main base will be in our office in Exeter. Within this job you'll be responsible for supporting the Operations Manager in the running of Practice Plus Groups services throughout Devon OOH but specifically in our Exeter sites. You will ensure the delivery of a high quality service for Practice Plus Group patients by utilising resources whilst helping with monitoring and evaluating the performance of operational staff by conducting regular audits. Assisting with the recruitment, selection and training of new operational staff and providing the Operations Manager with reports when needed.   This job is a Permanent Part Time position and we are looking for someone to work Approximately 10 hours a week  As we we are an OOH service you will be required to work unsociable hours.

Main duties of the job

Salary & Benefits:

• 25 days days annual leave, increasing with service up to 28 days per year + bank holidays (FTE)
• Contributory pension scheme (2-5%)
• Regional/national opportunities
• Free online and face-to-face training
• Cycle to work scheme
• Childcare vouchers and online discounts

• Have a good standard of education
• Have previous experience with problem solving and troubleshooting
• Have the ability to make decisions under pressure
• Have a good knowledge of the local area and good map reading skills
• Have a full UK driving license and access to your own vehicle

• An understanding of healthcare
• Previous experience of supervising staff
• Have skills in interpreting/analysing data

About us

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. Were proud to be at the forefront of developing new and exciting ways to support the nations health too, helping patients to maximise their wellbeing and live life to the full. When youre part of the Practice Plus Group team, you dont just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. Well help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance so we always try to be flexible, helping you fit your working life around your home life. If you'd like to learn more, please contact Charlie on Charlie.allen@practiceplusgroup.com Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.