Patient Engagement Lead

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

Practice Plus Group are pleased to announce that they will be taking over the healthcare contract at HMP Garth, a Category B prison in Lancashire from 1st April 2025.

We have an exciting opportunity for a Patient Engagement Lead to join our team there from April. The prison houses around 1500 men with a variety of health needs and within this role, youll be an integral part of the improvement of their engagement activities and satisfaction.

Salary

This position is full time working 37.5 hours per week. You will receive an annual salary of between £28247 and £ 32346 per annum depending on experience.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Main duties of the job

As a Patient Engagement Lead, your responsibilities will vary. You will:

• Be responsible for the improvement and stability of patient engagement activities and patient satisfaction.
• Act as a point of contact and respond to patient engagement enquires from staff, external partners and patients
• Be responsible for the oversight and management of the health champion peer support model
• Ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently

It doesnt stop there we also offer:

• Company pension scheme
• 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
• An extensive range of wellbeing and lifestyle benefits
• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• Excellent long-term career prospects
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Qualifications and experience required:

You will hold GCSE grades C/4 or above in both English and Maths with experience of working as a peer representative in a criminal justice setting (including health, housing, substance use).

You will be required to have face to face engagement with patients as well as group facilitation/note taking when necessary so experience in these areas is desirable.

Applications are welcome from individuals who have experienced a custodial sentence.