Claims and MI Administrator

Job summary

To provide claims, administrative and large data set management support to the Claims, Insurance and MI Lead.  The position offers a degree of autonomy and involves establishing a close working relationship with the Practice Plus Group (PPG) insurance broker, insurers, 3rd party claims administrators, panel solicitors and internal stakeholders.

This is a remote position; however, you will be required to undertake occasional UK travel including to attend PPG sites, internal and external meetings and training.  This should usually be completed within the day, although it might occasionally require overnight stays. 

You will be expected to meet the Claims, Insurance and MI Lead in person at least once a month and more frequently during the probation period.  This is most likely to be in London or Reading.

Main duties of the job

As our Claims and MI Administrator, you will be responsible for;

• • Monitoring / triaging incidents from the Datix reporting system: ensuring that insurance notifications are completed and that indemnity providers / the business have site of all incidents / claims that require notification and further action.
  • Administration of claims
  • Collate and accurately maintain all claims data
  • Developing strong relationships with internal colleagues and external professional advisors
  • Triage and handle ad hoc queries from the business relating to claims, incidents and requests for information
  • Supporting the Claims, Insurance and MI Lead in collating information for insurance renewal
  • Process claims invoices and payments
  • Filing or correspondence in relation to all matters

  This list of key responsibilities is not exhaustive and you may be required to undertake other relevant and appropriate duties as reasonably required

About us

With your claims and administrative experience, you will have the ability to review documents and assess how best to deal with it, you will also;

• Be a diligent individual with excellent time management skills
• Have a strong attention to detail
• Self-start and be able to work autonomously
• Be able to communicate both verbally and in writing clearly and professionally with various third parties
• Effectively review, understand and take necessary actions for incidents and Claims
• Adhere to legal protocol and court-imposed deadlines
• Effectively use the electronic file system
• Be proficient in the management of large data sets
• Take pride in your work and delivering high standards at all times
• Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient information

What you can expect in return

• A salary of 26,500 per annum
• A close-knit team who supports each other and create a great team atmosphere
• An extensive range of wellbeing and lifestyle benefits
• Outstanding long-term career opportunities
• Comprehensive induction program to ensure you are set up for success
• Access to Practice Plus Group perks which allows you to save money on everything from your supermarket shop to holidays

To apply for the role, click on the apply button below.  If you have any questions, contact sarah.melder@practiceplusgroup.com in our friendly resourcing team.  

Job description

Job responsibilities

For more information, please request a copy of the full job description from sarah.melder@practiceplusgroup.com

Person Specification

Qualifications

Essential

• Claims and administrative experience
• Ability to review documents and assess how best to deal with it
• Be a diligent individual with excellent time management skills
• Have a strong attention to detail
• Self-start and be able to work autonomously
• Be able to communicate both verbally and in writing clearly and professionally with various third parties
• Effectively review, understand and take necessary actions for incidents and Claims
• Adhere to legal protocol and court-imposed deadlines
• Effectively use the electronic file system
• Be proficient in the management of large data sets
• Take pride in your work and delivering high standards at all times
• Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient information