Coordinator

Job summary

Looking for a way to make the most of your communication, organisation and administration skills? Join the team supporting our Clinical Assessment Service in Putney, South West London during nights, plus the chance to develop your career. As the largest independent provider of NHS services, Practice Plus Group is delivering a new model of Integrated Urgent Care that reduces pressures on services and staff. By bringing together NHS 111 call centres, clinical assessment and other urgent care services, we enable patients to access the right care, when they need it. Its better for everyone. As a Coordinator at our Clinical Assessment Service, youll be a single point of contact and liaison for all members of this multidisciplinary team, as well as other internal and external services. Youll provide coordination and support to ensure the smooth running of shifts and respond swiftly and efficiently if theres any breakdown in the service. This could include making comfort/safety calls to patients when required.  This role will be based at 125 Upper Richmond Road, Putney, London SW15 2TL

Main duties of the job

Excellent telephone manner and communication skills, with the interpersonal skills to listen, adapt, negotiate and persuade. Excellent organisational and administration skills, with previous admin experience and a strong customer service focus. Computer skills particularly Excel and Word with an understanding of confidentiality/data protection. Free online and face-to-face training. 25 days annual leave, increasing with service up to 28 days per year + bank holidays. Opportunities for ongoing training and career progression into other operational roles within our services.

About us

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. Were proud to be at the forefront of developing new and exciting ways to support the nations health too, helping patients to maximise their wellbeing and live life to the full. When youre part of the Practice Plus Group team, you dont just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. Well help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance so we always try to be flexible, helping you fit your working life around your home life.

If you'd like to learn more, please contact Michael on Michael.Shepherd@practiceplusgroup.com

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

Job description

Job responsibilities

Looking for a way to make the most of your communication, organisation and administration skills? Join the team supporting our Clinical Assessment Service in Putney, South West London during nights, plus the chance to develop your career. As the largest independent provider of NHS services, Practice Plus Group is delivering a new model of Integrated Urgent Care that reduces pressures on services and staff. By bringing together NHS 111 call centres, clinical assessment and other urgent care services, we enable patients to access the right care, when they need it. Its better for everyone. As a Coordinator at our Clinical Assessment Service, youll be a single point of contact and liaison for all members of this multidisciplinary team, as well as other internal and external services. Youll provide coordination and support to ensure the smooth running of shifts and respond swiftly and efficiently if theres any breakdown in the service. This could include making comfort/safety calls to patients when required.  This role will be based at 125 Upper Richmond Road, Putney, London SW15 2TL

Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Desirable

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Additional Criteria

Essential

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Desirable

• For more information please contact us directly

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).