Bank Receptionist - Devon OOH

Job summary

Looking for a way to make the most of your communication, organisation and administration skills?   Practice Plus Group are now delivering OOH, CAS and 111 services in the Devon region, including Plymouth, Exeter, Barnstaple, Tiverton, Honiton, Totnes, Okehampton, Newton Abbot, with our OOH services being delivered across these areas. Youll get a flexible choice of hours, plus the chance to develop your career. As the largest independent provider of NHS services, Practice Plus Group is delivering a new model of Integrated Urgent Care that reduces pressures on services and staff. By bringing together NHS 111 call centres, clinical assessment and other urgent care services, we enable patients to access the right care, when they need it. Its better for everyone. As a Bank Receptionist at our service, youll be a main point of contact and liaison patients coming into our various Primary Care Centres as well as staff members. Youll be providing support in the smooth running of the centre and its appointments whether it be opening and closing the centre, greeting patients or ensuring that the area is safe and secure for all visitors and clinicians at the service. This is a Bank role that enables you to choose to accept the shifts you want. However, to support our Out Of Hours services, we will expect you to be available to work around 15 hours a week, across evenings and weekends.

Main duties of the job

What you will need:

• Excellent telephone manner and communication skills, both written and verbal.
• Excellent organisational and administration skills, with previous admin experience and a strong customer service focus.
• Computer skills particularly Excel and Word with an understanding of confidentiality/data protection.

• Pay: 10.47 - 15.65 per hour (depending on shift)
• Free online and face-to-face training.
• 25 days annual leave (full time equivalent), increasing with service up to 28 days per year + bank holidays.
• Opportunities for ongoing training and career progression into other operational roles within our services.
• Practice Plus Group benefits including online shopping discounts and vouchers, pension, free eye tests, cycle to work schemes and more.

About us

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. Were proud to be at the forefront of developing new and exciting ways to support the nations health too, helping patients to maximise their wellbeing and live life to the full. When youre part of the Practice Plus Group team, you dont just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. Well help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance so we always try to be flexible, helping you fit your working life around your home life. If you'd like to learn more, please contact Charlie Allen, at charlie.allen@practiceplusgroup.com. Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.