Health Care Assistant - Outpatients

Job summary

Outpatient Healthcare Assistant

Find new ways to improve the patient experience

If you are an experienced Healthcare Assistant with a strong understanding of how a Outpatient team operates then we could have just the role for you.

We are looking for a Outpatient Healthcare Assistant to join our Outpatient team at our Emersons Green Hospital.

About the Role You will be a vital member of the outpatient team. You provide providing clinical and non-clinical support within the Unit, ensuring that all patients are dealt with in a professional and courteous manner, which endorses the patient centred approach of the team. 

You will provide a professional and patient focused clinical and administration and reception tasks, supporting the clinical team within the unit under the direction of a professionally qualified worker

Main duties of the job

Who we're looking for

The role involves direct contact with patients and their families on a physical and psychological level and therefore you need to be empathetic, friendly and have with good interpersonal skills as well as;

• The ability to promote safe patient care
• Are willing to develop and apply new skills to maintain and enhancethe delivery of our clinical service
• The ability to recognise and give priority to the needs of patients while maintaining respect, dignity and having an individualised approach to patient services
• Good basic communication and interpersonal skills
• Excellent Telephone manner

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What you can expect in return

• Working 37.5 per week over 4 days, Monday to Friday with the occasional Saturday shift.
• An extensive range of wellbeing and lifestyle benefits
• Flexible shifts that enable you to work around other commitments
• Varied career development opportunities

About us

About Practice Plus Group

From ear, nose and throat treatments, to foot and ankle surgery, here at Practice Plus Group, the secondary care we provide is second to none. The consistently high CQC ratings our hospitals and surgical centres receive bear testimony to that. And our success is all down to the care, skill and commitment shown by our teams across the UK.

Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. Its a chance to be part of an agile and innovative healthcare company thats determined to help our partners introduce new ideas and new ways of working, and its an opportunity to pursue a rewarding career as a key member of a caring team.

If you have any questions, contact Dale.Leer@practiceplusgroup.com