Team Manager

Job description

Job responsibilities

About Evolve Psychology

At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and forensic psychology means in practice. Lauras vision was simple yet powerful, to bring care, connection, empathy and clinical excellence together, with no compromise.

What started as a small practice delivering expert witness and neurodevelopmental assessments has blossomed into a national independent psychology service. We earned our first NHS contract in 2021, launched satellite clinics to streamline access, and rolled out neurodevelopmental services to families across the UK. In 2023 we were awarded a further contract in Dublin, to help support the HSE on the assessment of need pathway in Ireland.

We are clinicianfounded and clinicianled, proudly registered with HCPC and affiliated with the British Psychological Society and the Royal College of Speech & Language Therapists. Were also award-winning, a testament to the dedication and quality of our multidisciplinary team of over 100 experts.

What sets Evolve Psychology apart?

• Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 18+ years experience across NHS, forensic, and neurodevelopmental services, bringing deep clinical insight and hands-on leadership to everything we do.
• We specialise in autism, ADHD, dyslexia and dyscalculia assessments for children, young people and adults offering a high-quality, person-centred service backed by NHS contracts and available via Right to Choose across the UK.
• We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence-based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis.
• We offer more than assessment work. Our clinicians can contribute to the Evolve Skills & Research Academy, developing training, shaping neuroinclusive content, or collaborating on research, all part of our broader mission to raise awareness and improve support for neurodivergent individuals, educational institutions and workplaces.
• We have a strong, values-led culture. Compassion, clarity, and integrity guide everything we do, from our team interactions to the way we support families.
• Were growing sustainably, with purpose. With clinics across the UK and Ireland, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre.

The role

At Evolve Psychology Services, we equip our clinicians with cutting-edge tools and support to help them focus on what matters most: delivering exceptional care to children, young people and their families.

Youll join a passionate and supportive multidisciplinary team dedicated to making a meaningful difference in the lives of children and young people. Our service specialises in high-quality, evidence-based assessments for autism and ADHD, delivered through both NHS-funded referrals and private pathways. As a Team Manager, you will work closely alongside the Operations Managers to oversee the wider team in delivering comprehensive neurodevelopmental assessments, helping ensure timely, accurate diagnoses that lead to appropriate support and improved outcomes for families.

You will be responsible for:

• Oversight of the day-to-day running of the clinic
• Liaising with the Bookings team to communicate around rotas and work plans
• Problem-solving logistical issues associated with the running of busy clinics, (e.g. clinician absence, etc)
• Supporting clients and families through the appeals process and managing complaints, escalating to senior leadership team as required
• Organising and coordinating the onboarding of new clinical staff
• Identifying and resolving gaps in clinical processes
• Offering support in MDTs for complex cases
• Identifying training needs withing the team
• Line management of clinicians
• Conducting Quality Assurance checks on clinical diagnostic reports to ensure accuracy, consistency, and adherence to professional standards.
• Work collaboratively with Operation Managers and HR to monitor and meet workforce needs
• Overall responsibility for clinical excellence through a variety of audit and governance activities in collaboration with clinical leadership team
• Monitoring clinic and service wide KPIs relating to performance and quality in line with ICB contractual requirements
• Demonstrating in-depth understanding of all clinical components involved in specialist Neurodevelopmental assessments
• Provide clinical supervision as appropriate
• Working collaboratively with senior operational and clinical leadership to resolve inefficiencies, embrace technology and develop resources to enhance clinic operations
• Our Ways of Working:
• Digital workflows and smart report-writing reduce admin time and enhance clinical impact.
• A custom-built electronic health record system, developed in-house using market leading research
• Continuously enhancing internal systems, based on employee feedback to improve efficiency
• Ongoing training and onboarding to ensure confidence in all tech and systems
• In-house IT and operational support, so you're never left troubleshooting alone

Qualifications and experience

• Professional registration with one of the following regulatory bodies would be preferred: HCPC, NMC, GMC or Social Work England. Such as:
• HCPC Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist
• NMC Mental Health Nurse, Learning Disability Nurse, General Nurse, Childrens Nurse
• GMC Medical Practitioners
• Social Work England Social Worker
• Experience of clinic, team and service management
• Experience overseeing service delivery and workflow management
• In-depth knowledge of DSM-5 diagnostic criteria for autism and ADHD, as well as knowledge of NICE guidelines relating to neurodevelopment assessment
• Effective time management and organisation skills
• Ability to work collaboratively within teams across the business
• Well-developed communication skills to liaise with different stakeholders
• Must be eligible to work in the UK

Why work with Evolve?

Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. At Evolve, we offer:

• A values-led culture where clinical excellence, compassion, and staff wellbeing come first.
• Continued professional development
• Competitive salary based on experience, with annual salary reviews and pension contributions.
• Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday.
• Private healthcare to support your physical and mental health.
• A company laptop and on-call IT support to enable seamless remote working.
• Opportunities to contribute beyond clinical work through the Evolve Skills & Research Academy, including training and research.
• Company events
• Access to a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and their families.

Person Specification

Working Arrangements

Essential

• Ability to work full-time in line with service requirements (Compressed hours can be considered)
• Ability to work in a hybrid model, with regular on-site presence at the Huddersfield clinic

Experience

Essential

• Experience in a Team Manager, Clinical Lead or Service Manager role
• Experience overseeing service delivery, managing workflows and supporting clinicians within busy services
• Working knowledge of DSM-5 diagnostic criteria for autism and ADHD
• Knowledge of NICE guidance relevant to neurodevelopmental assessment
• Experience working within or alongside NHS-commissioned services
• Experience of KPI monitoring, service reporting or performance management
• Experience handling complaints, appeals or complex family situations
• Experience contributing to service development, audits or process improvement initiatives
• Experience working within multidisciplinary teams across psychology, nursing and allied health professions

Desirable

• Experience of autism and/or ADHD assessment using evidence-based frameworks
• Substantial post-qualification experience within neurodevelopmental, child and adolescent, or related clinical services
• Experience working with NHS contracts, ICBs or Right to Choose pathways

Values and Behaviours

Essential

• Demonstrates compassion, integrity and professionalism in all aspects of work
• Values collaboration, reflective practice and continuous improvement
• Approaches leadership with empathy, clarity and accountability

Qualifications

Essential

• Degree-level qualification or equivalent professional qualification relevant to clinical practice
• Eligible to work in the UK

Desirable

• Professional registration with HCPC, NMC, GMC or Social Work England.
• Postgraduate qualification in a relevant clinical or leadership/management field
• Formal training in clinical supervision
• Additional specialist training in neurodevelopmental assessment (autism and/or ADHD)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Evolve Psychology Services

Address

64 Plover Road

Huddersfield

HD3 3HR

Employer's website

https://evolvepsychology.org (Opens in a new tab)