Job responsibilities
Planning and Organising:
Manage and deploy staff in a pro-active and
efficient manner to ensure priorities are met and skills are used to the
maximum effect to produce a timely and quality service.
Work as the Floor Manager on a rotational basis.
Lead and participate in the recruitment of
Biomedical Scientists, junior staff, and support staff.
Manage the onboarding of new staff.
Prioritise and organise the workload of the Team.
Formulate reports for the Operational Management
Team and other key stakeholders.
Assist with business processes to include Service
Level Agreements, Performance Management Reports and Business Case
Development.
Management of consumables.
Analysis
and Judgement
Oversee your direct Team (and the wider
department) on a day to day basis and deal with complex equipment and
technical failures as they arise.
Participate, support, and supervise staff in the
department as appropriate in the processing of specimens according to agreed
protocols, prioritising work according to urgency and workload volumes.
Participate in the preparation, investigation,
research, drafting and review of SOPs, verifications, non-conformances,
COSHH and risk assessments as directed by departmental and pan-pathology QMS
requirements.
Interpret and validate analytical results,
referring abnormalities and critical results to the appropriate clinician
according to SOPs and judgement.
Critically evaluate working practises and to
suggest and make changes to procedures and policies where necessary.
Participate in project teams in the evaluation of
new techniques and equipment.
Use laboratory information systems as appropriate
to the post including responsibility for managing/maintaining/developing
Informatics systems/interfacing/connectivity to laboratory systems
Maintain the standards of conduct required by the
Health and Care Professions Council as a registered Biomedical Scientist.
Communication
Maintain constructive and effective working
relationships with a broad range of internal and external stakeholders across
all levels.
Monitor working practices within the department
and feedback and review any proposed changes with Human Resources and
Operational Managers as appropriate.
Provide feedback to staff as required.
Receive and provide complex information to work
with colleagues and external contacts.
Be responsible for the transmission of laboratory
test results, in paper, electronic, verbal forms including the provision of
telephoned urgent and emergency results and associated expert specialist
advice to clinicians relating to appropriateness of tests, timescales and
scientific guidance as required.
Participate in departmental and management
meetings covering all aspects of scientific, technical, and training
requirements for the Department.
Lead daily meetings as required, liaise effectively,
and communicate departmental policies to staff members to ensure continuity
and co-ordination in service delivery
Responsible for notifying Operational Managers of
any operational errors or system failures relating to effective service
delivery.
Ensure incidents, errors and complaints are
recorded through Q-pulse.
Research
and Development
Contribute to service development through
participation in research, verification, and change control procedures.
Assist in clinical trials within areas of
responsibility as requested.
Be adaptable to change and when appropriate,
oversee the implementation and validation of new technologies and undertake
scientific projects, research, and evaluations where necessary.
Policy
and Service Development
Be a member of the Department Staff Management
Team, contributing to the development and implementation of strategies for
service delivery.
Provide an expert level of theoretical and
practical knowledge to the Laboratory in specialist area.
Support the Business planning and performance
activity of the department, supporting service improvement in a period of
complex, sensitive and occasionally contentious change.
Manage key projects to completion, ensuring
expected deliverables support the ongoing development of the department.
Engage with all stakeholders to determine the
service improvement processes, overcoming barriers to understanding and
gaining mutual agreement.
Determine and develop performance indicators and
analysing data to facilitate decision making.
Manage, identify, and assess the main priorities
and risks associated with service improvement, including managing conflicting
priorities and risks associated with service improvement, including managing
conflicting priorities between stakeholders with different expectations.
Ensure that all laboratory documentation,
particularly relating to policies, SOPs and records of work are complete and
up to date.
Evaluate laboratory methods/equipment within the
Department and oversee the implementation of new techniques
Monitor procedures and records according to
Laboratory operating procedures.
Quality
Be actively engaged in the completion of error log
reports, including any investigative procedures where directed by the context
of the non-conformity.
Maintain appropriate internal and external quality
assurance, taking appropriate action in the event of non-conformance issues.
Be actively engaged in the Department audit plan.
Be actively involved with the review of error logs
in association with the Quality team and the formulation of any Corrective
and Preventive Action (CAPA) that may arise including any necessitated Root
Cause Analysis that is identified.
Participate in the implementation of any CAPA
conclusions and provide a conduit for monitoring of activities and quality
objectives.
Support the monitoring processes in measurement of
the effectiveness and quality of the service by the employment of audit
tools, such as Key Performance Indicators, benchmark analysis, turnaround
time analysis, quality objectives and quality indicators as outlined in the
departmental Annual Management Review.
Support and understand the role of Quality Control
and Quality Assurance and ensure compliance.
Ensure compliance with all policies as required by
regulatory directives, accreditation bodies and local management.
Other:
Be an ambassador for Diversity and
Inclusion.
Communicate and role model the
values and behaviours of SYNLAB.
Communicate efficiently,
courteously and with clarity at all times, whether face to face, telephone or
electronic methods referring enquiries to senior staff where appropriate.
Undertake any other reasonable
duty, when requested to do so by an appropriate manager.
Demonstrate on going competency
against training plans and participate positively in CPD (continuous
professional development) activities.
Complete all statutory, mandatory,
and essential training within timeframes specified.
Maintain HCPC registration as a
Biomedical Scientist.
Safety:
Observe safety regulations and
attend mandatory fire, manual handling and other courses as required.
Report all incidents and adverse events
to managers and assist in the investigations of any incidents.
Participate in risk assessment
monitoring.
Ensure that the equipment within
area of work is maintained and operated as per SOPs.
