Biomedical Scientist Team Manager, Haematology (SPS)

Job description

Job responsibilities

Planning and Organising

Manage and deploy staff in a pro-active and efficient manner to ensure priorities are met and skills are used to the maximum effect to produce a timely and quality service.

Work as the Floor Manager on a rotational basis.

Lead and participate in the recruitment of Biomedical Scientists, junior staff, and support staff.

Manage the onboarding of new staff.

Prioritise and organise the workload of the Team.

Formulate reports for the Operational Management Team and other key stakeholders.

Assist with business processes to include Service Level Agreements, Performance Management Reports and Business Case Development.

Management of consumables.

Analysis and Judgement

Oversee your direct Team (and the wider department) on a day to day basis and deal with complex equipment and technical failures as they arise.

Participate, support, and supervise staff in the department as appropriate in the processing of specimens according to agreed protocols, prioritising work according to urgency and workload volumes.

Participate in the preparation, investigation, research, drafting and review of SOPs, verifications, non-conformances, COSHH and risk assessments as directed by departmental and pan-pathology QMS requirements.

Interpret and validate analytical results, referring abnormalities and critical results to the appropriate clinician according to SOPs and judgement.

Critically evaluate working practises and to suggest and make changes to procedures and policies where necessary.

Participate in project teams in the evaluation of new techniques and equipment.

Use laboratory information systems as appropriate to the post including responsibility for managing/maintaining/developing Informatics systems/interfacing/connectivity to laboratory systems

Maintain the standards of conduct required by the Health and Care Professions Council as a registered Biomedical Scientist.

Communication

Maintain constructive and effective working relationships with a broad range of internal and external stakeholders across all levels.

Monitor working practices within the department and feedback and review any proposed changes with Human Resources and Operational Managers as appropriate.

Provide feedback to staff as required.

Receive and provide complex information to work with colleagues and external contacts.

Be responsible for the transmission of laboratory test results, in paper, electronic, verbal forms including the provision of telephoned urgent and emergency results and associated expert specialist advice to clinicians relating to appropriateness of tests, timescales and scientific guidance as required.

Participate in departmental and management meetings covering all aspects of scientific, technical, and training requirements for the Department.

Lead daily meetings as required, liaise effectively, and communicate departmental policies to staff members to ensure continuity and co-ordination in service delivery

Responsible for notifying Operational Managers of any operational errors or system failures relating to effective service delivery.

Ensure incidents, errors and complaints are recorded through Q-pulse.

Research and Development

Contribute to service development through participation in research, verification, and change control procedures.

Assist in clinical trials within areas of responsibility as requested.

Be adaptable to change and when appropriate, oversee the implementation and validation of new technologies and undertake scientific projects, research, and evaluations where necessary.

Policy and Service Development

Be a member of the Department Staff Management Team, contributing to the development and implementation of strategies for service delivery.

Provide an expert level of theoretical and practical knowledge to the Laboratory in specialist area.

Support the Business planning and performance activity of the department, supporting service improvement in a period of complex, sensitive and occasionally contentious change.

Manage key projects to completion, ensuring expected deliverables support the ongoing development of the department.

Engage with all stakeholders to determine the service improvement processes, overcoming barriers to understanding and gaining mutual agreement.

Determine and develop performance indicators and analysing data to facilitate decision making.

Manage, identify, and assess the main priorities and risks associated with service improvement, including managing conflicting priorities and risks associated with service improvement, including managing conflicting priorities between stakeholders with different expectations.

Ensure that all laboratory documentation, particularly relating to policies, SOPs and records of work are complete and up to date.

Evaluate laboratory methods/equipment within the Department and oversee the implementation of new techniques

Monitor procedures and records according to Laboratory operating procedures.

Quality

Be actively engaged in the completion of error log reports, including any investigative procedures where directed by the context of the non-conformity.

Maintain appropriate internal and external quality assurance, taking appropriate action in the event of non-conformance issues.

Be actively engaged in the Department audit plan.

Be actively involved with the review of error logs in association with the Quality team and the formulation of any Corrective and Preventive Action (CAPA) that may arise including any necessitated Root Cause Analysis that is identified.

Participate in the implementation of any CAPA conclusions and provide a conduit for monitoring of activities and quality objectives.

Support the monitoring processes in measurement of the effectiveness and quality of the service by the employment of audit tools, such as Key Performance Indicators, benchmark analysis, turnaround time analysis, quality objectives and quality indicators as outlined in the departmental Annual Management Review.

Support and understand the role of Quality Control and Quality Assurance and ensure compliance.

Ensure compliance with all policies as required by regulatory directives, accreditation bodies and local management.

Other:

Be an ambassador for Diversity and Inclusion.

Communicate and role model the values and behaviours of SYNLAB.

Communicate efficiently, courteously and with clarity at all times, whether face to face, telephone or electronic methods referring enquiries to senior staff where appropriate.

Undertake any other reasonable duty, when requested to do so by an appropriate manager.

Demonstrate on going competency against training plans and participate positively in CPD (continuous professional development) activities.

Complete all statutory, mandatory, and essential training within timeframes specified.

Maintain HCPC registration as a Biomedical Scientist.

Safety:

Observe safety regulations and attend mandatory fire, manual handling and other courses as required.

Report all incidents and adverse events to managers and assist in the investigations of any incidents.

Participate in risk assessment monitoring.

Ensure that the equipment within area of work is maintained and operated as per SOPs.

Person Specification

Qualifications

Essential

• Planning and Organising
• Manage and deploy staff in a pro-active and efficient manner to ensure priorities are met and skills are used to the maximum effect to produce a timely and quality service.
• Work as the Floor Manager on a rotational basis.
• Lead and participate in the recruitment of Biomedical Scientists, junior staff, and support staff.
• Manage the onboarding of new staff.
• Prioritise and organise the workload of the Team.
• Formulate reports for the Operational Management Team and other key stakeholders.
• Assist with business processes to include Service Level Agreements, Performance Management Reports and Business Case Development.
• Management of consumables.
• Analysis and Judgement
• Oversee your direct Team (and the wider department) on a day to day basis and deal with complex equipment and technical failures as they arise.
• Participate, support, and supervise staff in the department as appropriate in the processing of specimens according to agreed protocols, prioritising work according to urgency and workload volumes.
• Participate in the preparation, investigation, research, drafting and review of SOPs, verifications, non-conformances, COSHH and risk assessments as directed by departmental and pan-pathology QMS requirements.
• Interpret and validate analytical results, referring abnormalities and critical results to the appropriate clinician according to SOPs and judgement.
• Critically evaluate working practises and to suggest and make changes to procedures and policies where necessary.
• Participate in project teams in the evaluation of new techniques and equipment.
• Use laboratory information systems as appropriate to the post including responsibility for managing/maintaining/developing Informatics systems/interfacing/connectivity to laboratory systems
• Maintain the standards of conduct required by the Health and Care Professions Council as a registered Biomedical Scientist.
• Communication
• Maintain constructive and effective working relationships with a broad range of internal and external stakeholders across all levels.
• Monitor working practices within the department and feedback and review any proposed changes with Human Resources and Operational Managers as appropriate.
• Provide feedback to staff as required.
• Receive and provide complex information to work with colleagues and external contacts.
• Be responsible for the transmission of laboratory test results, in paper, electronic, verbal forms including the provision of telephoned urgent and emergency results and associated expert specialist advice to clinicians relating to appropriateness of tests, timescales and scientific guidance as required.
• Participate in departmental and management meetings covering all aspects of scientific, technical, and training requirements for the Department.
• Lead daily meetings as required, liaise effectively, and communicate departmental policies to staff members to ensure continuity and co-ordination in service delivery
• Responsible for notifying Operational Managers of any operational errors or system failures relating to effective service delivery.
• Ensure incidents, errors and complaints are recorded through Q-pulse.
• Research and Development
• Contribute to service development through participation in research, verification, and change control procedures.
• Assist in clinical trials within areas of responsibility as requested.
• Be adaptable to change and when appropriate, oversee the implementation and validation of new technologies and undertake scientific projects, research, and evaluations where necessary.
• Policy and Service Development
• Be a member of the Department Staff Management Team, contributing to the development and implementation of strategies for service delivery.
• Provide an expert level of theoretical and practical knowledge to the Laboratory in specialist area.
• Support the Business planning and performance activity of the department, supporting service improvement in a period of complex, sensitive and occasionally contentious change.
• Manage key projects to completion, ensuring expected deliverables support the ongoing development of the department.
• Engage with all stakeholders to determine the service improvement processes, overcoming barriers to understanding and gaining mutual agreement.
• Determine and develop performance indicators and analysing data to facilitate decision making.
• Manage, identify, and assess the main priorities and risks associated with service improvement, including managing conflicting priorities and risks associated with service improvement, including managing conflicting priorities between stakeholders with different expectations.
• Ensure that all laboratory documentation, particularly relating to policies, SOPs and records of work are complete and up to date.
• Evaluate laboratory methods/equipment within the Department and oversee the implementation of new techniques
• Monitor procedures and records according to Laboratory operating procedures.
• Quality
• Be actively engaged in the completion of error log reports, including any investigative procedures where directed by the context of the non-conformity.
• Maintain appropriate internal and external quality assurance, taking appropriate action in the event of non-conformance issues.
• Be actively engaged in the Department audit plan.
• Be actively involved with the review of error logs in association with the Quality team and the formulation of any Corrective and Preventive Action (CAPA) that may arise including any necessitated Root Cause Analysis that is identified.
• Participate in the implementation of any CAPA conclusions and provide a conduit for monitoring of activities and quality objectives.
• Support the monitoring processes in measurement of the effectiveness and quality of the service by the employment of audit tools, such as Key Performance Indicators, benchmark analysis, turnaround time analysis, quality objectives and quality indicators as outlined in the departmental Annual Management Review.
• Support and understand the role of Quality Control and Quality Assurance and ensure compliance.
• Ensure compliance with all policies as required by regulatory directives, accreditation bodies and local management.
• Other:
• Be an ambassador for Diversity and Inclusion.
• Communicate and role model the values and behaviours of SYNLAB.
• Communicate efficiently, courteously and with clarity at all times, whether face to face, telephone or electronic methods referring enquiries to senior staff where appropriate.
• Undertake any other reasonable duty, when requested to do so by an appropriate manager.
• Demonstrate on going competency against training plans and participate positively in CPD (continuous professional development) activities.
• Complete all statutory, mandatory, and essential training within timeframes specified.
• Maintain HCPC registration as a Biomedical Scientist.
• Safety:
• Observe safety regulations and attend mandatory fire, manual handling and other courses as required.
• Report all incidents and adverse events to managers and assist in the investigations of any incidents.
• Participate in risk assessment monitoring.
• Ensure that the equipment within area of work is maintained and operated as per SOPs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Pathology Partnerships Limited

Address

Musgrove Park Hospital

Taunton

GB-SOM

TA1 5DA

Employer's website

https://synlab.co.uk/ (Opens in a new tab)