Job summary
We have an exciting opportunity for a Laboratory
Business Support Coordinator to join our professional team in providing business
support to the Operational Management Team for Blood Sciences. The candidate
must have knowledge and experience of working in a Blood Sciences Laboratory
and be familiar with discipline specific terminology as well as have excellent
skills in data analysis and interpretation.
Main duties of the job
Assist and
carry out duties as directed in the following areas:
1. Data collection and compilation of
reports of workflow analysis, staffing requirements.
2. Compilation of reports of consumables
and Reagent usage.
3. Q-Pulse Updates, Audits and
Procedures checking to ensure compliance.
4. Compilation of rosters.
5. Audit, completion, and follow up NCs
to close.
6. Training, plans documentation,
collection of data and compilation of reports.
7. Incident / Exceptions Reporting
8. Support with 5S projects and
embedding processes/ inspections.
9. Administration Tasks for basic people
management documentation.
About us
SYNLAB UK
& Ireland work closely with clinicians, hospitals, occupational health
providers and clinical researchers to provide a complete pathology offering.
We operate
in increasingly diverse environments which is reflected in our workforce,
clients, customers, suppliers, communities and partners. We believe an
inclusive workplace culture is the best way to source, attract and retain
diverse and talented people, and create a sustainable, high-performing
workforce.
We believe
our staff is vital to the principle of making a positive difference to
healthcare, therefore, we promote a culture of continuous personal development
where scientists and staff have the support and resources to acquire new skills
and build their careers through learning and development opportunities,
coaching and clear career pathways.
We promote
an open and collaborative culture where leaders act as role models and
facilitate a two-way communication, engage with staff and stakeholders
transparently and actively encourage feedback and suggestions.
We reserve the right to close any adverts once we have received a
sufficient number of applications. If you decide to apply for this post but do
not hear back from us within two weeks of your application, please assume that
you have not been short-listed on this occasion.
SYNLAB
UK & Ireland is a committed equal opportunities employer and does not
unlawfully discriminate on the basis of any status or condition protected by
applicable UK employment law.
Job description
Job responsibilities
Extract, analyse, manipulate,
and present business performance information, identifying issues and
highlighting success.
Provide support to
all areas of the laboratory in accordance with local working practices whilst
maintaining high professional standards and conforming to Health and Safety
regulations
Utilise Q-Pulse Quality Management System
according to authorised protocols, provide support in the maintenance and
monitoring of the QMS
Produce, implement
and maintain appropriate SOPs
Train other members
of staff on role specific tasks, such as data analysis and report production.
Communicate efficiently,
courteously and with clarity, whether face to face, telephone or electronically
with staff at all levels, internally and from service users. Matters being
communicated may include technical scientific information and/or results and
business sensitive material.
Coordinate, participate
and engage constructively in laboratory and other meetings.
Report incidents
and adverse events and enter the information in the occurrence module of Q-Pulse.
Investigate incidents and report findings as appropriate.
Perform
administrative tasks as required by the Blood Sciences Management Team.
Safety
To observe safety
regulations and attend mandatory fire, manual handling and other courses as
required
To assist in the
investigation of any incidents
Participate in risk
assessment monitoring.
To ensure that
equipment within area of work is maintained and operated as per SOPs
To comply with
policy for annual mandatory updates and have knowledge of COSHH and Lifting
and Handling policies
Report incidents
and adverse events
Job description
Job responsibilities
Extract, analyse, manipulate,
and present business performance information, identifying issues and
highlighting success.
Provide support to
all areas of the laboratory in accordance with local working practices whilst
maintaining high professional standards and conforming to Health and Safety
regulations
Utilise Q-Pulse Quality Management System
according to authorised protocols, provide support in the maintenance and
monitoring of the QMS
Produce, implement
and maintain appropriate SOPs
Train other members
of staff on role specific tasks, such as data analysis and report production.
Communicate efficiently,
courteously and with clarity, whether face to face, telephone or electronically
with staff at all levels, internally and from service users. Matters being
communicated may include technical scientific information and/or results and
business sensitive material.
Coordinate, participate
and engage constructively in laboratory and other meetings.
Report incidents
and adverse events and enter the information in the occurrence module of Q-Pulse.
Investigate incidents and report findings as appropriate.
Perform
administrative tasks as required by the Blood Sciences Management Team.
Safety
To observe safety
regulations and attend mandatory fire, manual handling and other courses as
required
To assist in the
investigation of any incidents
Participate in risk
assessment monitoring.
To ensure that
equipment within area of work is maintained and operated as per SOPs
To comply with
policy for annual mandatory updates and have knowledge of COSHH and Lifting
and Handling policies
Report incidents
and adverse events
Person Specification
Qualifications
Essential
- Science based degree or equivalent experience plus further training
Desirable
- Knowledge and experience of working within a blood science laboratory
- Good working knowledge of laboratory-specific computer applications
- Advanced Microsoft application training
- Lean/STS training and experience
Experience
Essential
- Proven knowledge and experience within a Blood Sciences laboratory, understanding discipline specific terminology.
- Demonstrate ability to think critically and skilled in analysis of complex information.
- Experience and understanding of working in a regulated or accredited setting.
- High level knowledge of Microsoft applications, particularly Excel, Word,
- High degree of accuracy, and interpretive skills
- Empathetic attitude towards customers, service users and/or patients
- Able to project a professional, corporate, commercial attitude and image.
- Good problem-solving skills
- Ability to communicate with a wide range of levels of staff and user organisations including technical information accurately verbally, written and electronically.
- Able to work independently.
- Team player with a positive attitude, display resourcefulness and initiative
- Excellent time management skills, ability to prioritise and meet changing demands.
- Able to adapt efficiently to change.
Person Specification
Qualifications
Essential
- Science based degree or equivalent experience plus further training
Desirable
- Knowledge and experience of working within a blood science laboratory
- Good working knowledge of laboratory-specific computer applications
- Advanced Microsoft application training
- Lean/STS training and experience
Experience
Essential
- Proven knowledge and experience within a Blood Sciences laboratory, understanding discipline specific terminology.
- Demonstrate ability to think critically and skilled in analysis of complex information.
- Experience and understanding of working in a regulated or accredited setting.
- High level knowledge of Microsoft applications, particularly Excel, Word,
- High degree of accuracy, and interpretive skills
- Empathetic attitude towards customers, service users and/or patients
- Able to project a professional, corporate, commercial attitude and image.
- Good problem-solving skills
- Ability to communicate with a wide range of levels of staff and user organisations including technical information accurately verbally, written and electronically.
- Able to work independently.
- Team player with a positive attitude, display resourcefulness and initiative
- Excellent time management skills, ability to prioritise and meet changing demands.
- Able to adapt efficiently to change.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
