Job summary
Director of Operations
Bristol Hospital | Operations Management | Full Time
Competitive salary, depending on experience
37.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it
Main duties of the job
Key responsibilities include but are not limited to:
To support the Hospital Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets
To provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals
To share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health.
Budget management - to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information
Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness
Deliver a patient pathway that ensure high levels of customer service to all beneficiaries
Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan
To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities.
Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge.
Coach, mentor and role model a 'Customer First' culture.
About us
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.
Job description
Job responsibilities
Director of Operations
Bristol Hospital | Operations Management | Full Time
Competitive salary, depending on experience
37.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.
Key responsibilities include but are not limited to:
To support the Hospital Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets
To provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals
To share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health.
Budget management - to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information
Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness
Deliver a patient pathway that ensure high levels of customer service to all beneficiaries
Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan
To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities.
Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge.
Coach, mentor and role model a 'Customer First' culture.
As Director of Operations, you will need to have:
Significant, proven commercial experience
Strong influencing skills
Financial management experience and analytical skills
Experience of managing outsourced services
Project management experience
A proven track record of change management
Ideally experience of working in a healthcare or regulated environment
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.
Job description
Job responsibilities
Director of Operations
Bristol Hospital | Operations Management | Full Time
Competitive salary, depending on experience
37.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.
Key responsibilities include but are not limited to:
To support the Hospital Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets
To provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals
To share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health.
Budget management - to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information
Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness
Deliver a patient pathway that ensure high levels of customer service to all beneficiaries
Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan
To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities.
Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge.
Coach, mentor and role model a 'Customer First' culture.
As Director of Operations, you will need to have:
Significant, proven commercial experience
Strong influencing skills
Financial management experience and analytical skills
Experience of managing outsourced services
Project management experience
A proven track record of change management
Ideally experience of working in a healthcare or regulated environment
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.
Person Specification
Qualifications
Essential
- Significant, proven commercial experience
- Strong influencing skills
- Financial management experience and analytical skills
- Experience of managing outsourced services
- Project management experience
- A proven track record of change management
Experience
Essential
- Ideally experience of working in a healthcare or regulated environment
Person Specification
Qualifications
Essential
- Significant, proven commercial experience
- Strong influencing skills
- Financial management experience and analytical skills
- Experience of managing outsourced services
- Project management experience
- A proven track record of change management
Experience
Essential
- Ideally experience of working in a healthcare or regulated environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).