Director of Operations

Job description

Job responsibilities

Director of Operations Hereford Hospital | Operations Management | Permanent contract | Full time Salary Competitive 37.5 hours per week Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. If you thrive in creating success and drive to continually improve the work environment for the good of others, there's nowhere better to be. So, why not bring your expertise to our Nuffield Hospital. It starts with you. As a Director of Operations, you will be an integral part of the Hereford Hospital Senior Management Team. You will support the development of the Charity's overall strategy and be accountable for ensuring operational performance is focused on service excellence. You will contribute to our purpose to build a healthier nation by providing leadership to a broad range of non-clinical services across your hospital to deliver the highest standards of performance and customer service to all key stakeholders. Within our operations, your remit would be varied addressing aspects of business development, process improvement, facilities management, housekeeping, administration, communication, information governance, health & safety, third party providers, maintenance and service contract delivery. As Director of Operations, you will be responsible for :- Support the Health Systems Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets Provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals Share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health. Budget management - to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness Deliver a patient pathway that ensure high levels of customer service to all beneficiaries Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities. Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge. Coach, mentor and role model a 'Customer First' culture. What are we looking for? As a Director of Operations, you will have previously worked in a similar role, ideally within a healthcare or regulated environment. As a strong, motivated leader, you will also be able to demonstrate significant commercial & financial experience, managed outsourced services, plus show a track record of change management. As a natural influencer, you will be able to bring teams together in order to drive business growth and operational performance . Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Choose from gym membership, private healthcare and a range of lifestyle and financial wellbeing benefits. At Nuffield Health, we take care of what's important to you. About Nuffield Hospital - Hereford The Nuffield Health Hospital in Hereford is located in the beautiful Herefordshire countryside and sits just half a mile north of Hereford City Centre. A hospital, offering exceptional private healthcare to the local community and surrounding counties. We offer a vast range of first-class medical and surgical services performed by a a team if expert consultants. The Ward consists of 20 inpatient beds, 3 day surgery unit beds and a busy ACU with the majority of patients receiving elective Surgical procedures. We cater for both inpatient and day case surgery, providing a broad range of surgical specialties including: General Surgery, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology, ENT, Vascular, Plastics and more. Working with leading consultants, Hereford hospital prevents and treats many medical conditions and offers a wide range of complex surgery and services. The working atmosphere is highly professional and stimulating, yet friendly and collaborative like that of a large family unit. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.

Person Specification

Qualifications

Desirable

• Ideally experience of working in a healthcare or regulated environment

Experience

Desirable

• What are we looking for?
• As a Director of Operations, you will have previously worked in a similar role, ideally within a healthcare or regulated environment. As a strong, motivated leader, you will also be able to demonstrate significant commercial & financial experience, managed outsourced services, plus show a track record of change management. As a natural influencer, you will be able to bring teams together in order to drive business growth and operational performance .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Venns Lane

Hereford

HR1 1DF

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)