Job summary
We are seeking a experienced Headof EStates to lead the Estates Department and
ensure the optimal operation across 3 hospital sites, based at the Kent and
Canterbury Hospital and also managing 2 ancillary sites; Royal Victoria
Hospital, Folkestone and Buckland Hospital in Dover.
This role is
key in maintaining the delivery of critical clinical services by managing the
estate, plant, and equipment efficiently, safely, and in compliance with
statutory, mandatory, and HTM regulations.
You will leada
multidisciplinary team of managerial, technical, and administrative staff,
ensuring high performance bothindividuallyand collectively.The role encompasses maintenance,
compliance, projects, lifecycle planning, and performance management through
KPIs, SLAs, and other key deliverables.
As the technical expert, you will provide strategic advice, propose and implement solutions, manage budgets, oversee procurement and maintain customer liaison with theTrustand clinical teams. You will also participate in the on-call rota,
attending site outside normal hours as needed.
Main duties of the job
Key Responsibilities
Lead, manage, and develop a team delivering estate and technical services across multiple hospital sites.
Ensure compliance with statutory, mandatory, and HTM regulations, providing assurance to Directors and the Board.
Oversee maintenance, repairs, projects, and lifecycle planning for all estate assets.
Manage KPIs, SLAs, budgets, reporting, procurement, and helpdesk operations.
Provide expert technical advice and implement solutions for clinical and operational requirements.
Ensure Health & Safety compliance, effective CAFM and BMS systems operation, and adherence to all regulatory guidance including HTMs, HBNs, and building regulations.
Drive continuous improvement, operational efficiency, and a culture of excellent customer service within the department.
Participate in the on-call rota tosupportincidents, emergency planning, and contingency management.
About us
2getherSupportSolutions is a Facilities and Estates services company providingsupportto healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.
Job description
Job responsibilities
As the Head of Estates, the key focus is to ensure the optimal operation of the Hospital and limit down time
that affects critical clinical services. This involves understanding the intimate workings of the hospital, having
in-depth knowledge of the plant and equipment you are operating, and proactively managing your service to
ensure the operation not only runs but is effectively and efficiently planned to enable full compliance with
statutory, mandatory, and HTM regulations, and lifecycle management.
This will be delivered via a team of managerial, technical and administrative staff and it will be the
responsibility of this role to ensure that these staff perform both individually and as part of the team to achieve
this objective. The role will be responsible for maintenance,compliance, repairs, projects and lifecycle planning
of the sites managed and ensure performance is adequately delivered for our Client, the Trust, and
demonstrated via various KPIs, SLAs and other deliverables on a monthly basis.
As the professional in this discipline, the role will be expected to provide sound advice and propose/implement
solutions for both 2Gether, the Trust and clinical customers and will be viewed as the expert in this field.
Responsibilities will also include budget and cost management planning, specification writing, procurement,
reporting, help desk management and extensive customer liaison/communication.
This role is also required to be part of the on call rota and will be required to attend site outside of normal
working hours to support incidents, emergency planning and contingencies. There will be a need to attend
other sites and therefore the ability to drive under a full UK licence is essential.
Job description
Job responsibilities
As the Head of Estates, the key focus is to ensure the optimal operation of the Hospital and limit down time
that affects critical clinical services. This involves understanding the intimate workings of the hospital, having
in-depth knowledge of the plant and equipment you are operating, and proactively managing your service to
ensure the operation not only runs but is effectively and efficiently planned to enable full compliance with
statutory, mandatory, and HTM regulations, and lifecycle management.
This will be delivered via a team of managerial, technical and administrative staff and it will be the
responsibility of this role to ensure that these staff perform both individually and as part of the team to achieve
this objective. The role will be responsible for maintenance,compliance, repairs, projects and lifecycle planning
of the sites managed and ensure performance is adequately delivered for our Client, the Trust, and
demonstrated via various KPIs, SLAs and other deliverables on a monthly basis.
As the professional in this discipline, the role will be expected to provide sound advice and propose/implement
solutions for both 2Gether, the Trust and clinical customers and will be viewed as the expert in this field.
Responsibilities will also include budget and cost management planning, specification writing, procurement,
reporting, help desk management and extensive customer liaison/communication.
This role is also required to be part of the on call rota and will be required to attend site outside of normal
working hours to support incidents, emergency planning and contingencies. There will be a need to attend
other sites and therefore the ability to drive under a full UK licence is essential.
Person Specification
Qualifications
Essential
- Professional knowledge acquired through a degree
- or equivalent, plus specialist knowledge acquired
- through post-graduate courses or specialist
- courses.
- Membership of a recognised Building Services
- institute.
- Recognised training to appointed person status for:
- High & Low Voltage services, Piped Medical Gases,
- Legionella.MGPS, HVAC
- Management qualification or training.
Experience
Essential
- 10 years experience in a mechanical and
- electrical environment, preferably within the NHS
- with 5 years at management level.
- Alternative relevant sector experience will be
- considered
Knowledge and Skills
Essential
- Good problem solving skills with a mechanical and
- electrical aptitude. (E)
- Excellent Numeracy skills and demonstrable
- experience of managing restrictive budgets
- effectively (E).
- Computer literacy and the ability to multitask
- Demonstrable experience of the production of statistical reports and the effective management of
- the results (E)
- Ability to work closely with customers/ clients and
- contractors within a complex environment,
- demonstrating results that fulfil the business
- requirements (E).
- Excellent written and oral communication skills
- presenting technical issues to a wide non-technical
- audience (E).
- High level computer skills in CAD, BMS and PPM
- systems.
- Customer Focused.
- Authorised to operate and manage electrical systems, piped medical gases, water systems,
- ventilation systems, steam boilers and electrical
- power generation with sufficient knowledge and
- experience to be appointed an Approved Person
- for certain disciplines
- Excellent knowledge of Healthcare guidance
- HTMs, HBNs and other industry specific guidance
- notes.
- Excellent knowledge of building regulations and
- project management, to include asbestos, water
- management, COSHH and other related
- regulations (E)
Person Specification
Qualifications
Essential
- Professional knowledge acquired through a degree
- or equivalent, plus specialist knowledge acquired
- through post-graduate courses or specialist
- courses.
- Membership of a recognised Building Services
- institute.
- Recognised training to appointed person status for:
- High & Low Voltage services, Piped Medical Gases,
- Legionella.MGPS, HVAC
- Management qualification or training.
Experience
Essential
- 10 years experience in a mechanical and
- electrical environment, preferably within the NHS
- with 5 years at management level.
- Alternative relevant sector experience will be
- considered
Knowledge and Skills
Essential
- Good problem solving skills with a mechanical and
- electrical aptitude. (E)
- Excellent Numeracy skills and demonstrable
- experience of managing restrictive budgets
- effectively (E).
- Computer literacy and the ability to multitask
- Demonstrable experience of the production of statistical reports and the effective management of
- the results (E)
- Ability to work closely with customers/ clients and
- contractors within a complex environment,
- demonstrating results that fulfil the business
- requirements (E).
- Excellent written and oral communication skills
- presenting technical issues to a wide non-technical
- audience (E).
- High level computer skills in CAD, BMS and PPM
- systems.
- Customer Focused.
- Authorised to operate and manage electrical systems, piped medical gases, water systems,
- ventilation systems, steam boilers and electrical
- power generation with sufficient knowledge and
- experience to be appointed an Approved Person
- for certain disciplines
- Excellent knowledge of Healthcare guidance
- HTMs, HBNs and other industry specific guidance
- notes.
- Excellent knowledge of building regulations and
- project management, to include asbestos, water
- management, COSHH and other related
- regulations (E)
