Job summary
Ready to make an impact? Why not consider joining us as Head of Operations within Modality Bedfordshire Division of Modality Partnership.
We are seeking an experienced and dynamic Head of Operations to join the Bedfordshire Division of Modality Partnership. This full-time, senior leadership role offers the opportunity to shape, strengthen, and optimise operational services across a forward-thinking GP super-partnership.
If you are a compassionate, patient-focused leader with a passion for primary care, workforce wellbeing, and service improvement, we want to hear from you. Apply now and join a partnership that embodies our organisational values of Commitment, Accountability, Respect, and Excellence (CARE).
Why join us?
- NHS pension scheme
- Minimum 27 days annual leave + 8 bank holidays (pro rata)
- Employee discounts and benefits scheme
- Employee Assistance Programme (EAP)
- Career development and education pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
Main duties of the job
As Head of Operations, you will be a pivotal member of the Divisional Board, driving operational excellence across the Bedfordshire Division. You will:
Lead strategic operations, workforce management, and organisational development across the division
Oversee governance, compliance, HR processes, risk management, and operational performance
Provide financial oversight, budget management, and optimise resource utilisation
Lead digital transformation and IT infrastructure initiatives to future-proof operational delivery
Shape service delivery models to enhance both patient care and staff satisfaction
Support the Executive Partner and Divisional Board in planning, implementing, and evaluating organisational priorities
Work collaboratively across multidisciplinary teams and external partners to ensure high-quality, efficient, and innovative services
You will thrive in this role if you enjoy balancing strategic planning with hands-on delivery, driving meaningful change, and optimising systems, processes, and operational performance.
All employees have access to our employee benefits scheme and NHS pension. We are proud to be an Equal Opportunities Employer, committed to fair and equitable recruitment in line with the Equality Act 2010.
About us
Modality Bedfordshire Division is part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 450,000 patients with a multidisciplinary workforce of more than 1,500 staff. We are committed to continuous improvement, innovation, and scalable operational solutions, including digital transformation, automation of administrative processes, and robust governance frameworks to ensure patient safety and quality assurance.
In this role, you will help shape innovative, scalable operational models that improve both patient outcomes and staff experience while supporting a culture of excellence, collaboration, and continuous improvement.
If you are ready to take on a challenging and rewarding senior leadership role, where your expertise, strategic thinking, and operational insight will make a tangible difference to patient care and service delivery, we want to hear from you. Apply now to join Modality Partnership and help shape the future of primary care.
Details
Date posted
10 March 2026
Pay scheme
Other
Salary
£56,500 a year Salary is WTE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0039
Job locations
Doctors Surgery
1 Leighton Road
Leighton Buzzard
Bedfordshire
LU7 1LB
Kingsway Health Centre
385 Dunstable Road
Luton
LU4 8BY
Bramingham Park Medical Centre
Lucas Gardens
Luton
LU3 4BG
Grovebury Road Branch
Ridgeway Court
Leighton Buzzard
LU7 4SF
Employer details
Employer name
Modality Partnership
Address
Doctors Surgery
1 Leighton Road
Leighton Buzzard
Bedfordshire
LU7 1LB
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Caroline Rawcliffe
