Job summary
Modality
Partnership Lewisham Division has a full-time vacancy for INT Caseworker for 37.5
hours per week on a fixed term contract for 2 years. The INTs are designed to
deliver coordinated, community-based care and support. Were building a health
and care system thats not just sustainable but supports peoples physical and
mental wellbeing. By putting peoples needs at the centre of everything we do,
were ensuring access to high-quality, tailored support when its needed most. We are seeking dedicated postholders to join
our team and who can display our CARE values: Commitment, Accountability,
Respect and Excellence.
This job is
suitable for individuals who are career driven and have a passion for working in
an agile manner, implementing solutions, delivering key organisational priorities
and who are committed to make real changes to the health care services provided
within Primary Care to improve patient care.
As an employee with
us you can benefit from
Enrolment to the NHS pension scheme
Annual leave minimum 27 days, plus 8
days bank holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
Enhanced Family friendly policies
Flexible working
Wellbeing support and initiative
If you are
interested in learning more, please read on.
Main duties of the job
The INT
Caseworker will play a central role in supporting the implementation and
delivery of Lewisham NHS 10 -Year Plan for integrated neighbourhood working.
The role holder will focus on improving outcomes for residents by streamlining
care pathways, managing complex caseloads, conducting holistic assessments, and
ensuring individuals receive the right support through effective signposting
and coordination. Acting as the critical link between health, social care, and
community services, the INT Caseworker will ensure seamless, person-centred
care that tackles health inequalities.
The role is not
a regular 9am-5pm job and is not a pure patient facing role; the job requires innovation,
flexibility and commitment and the postholder will be required to work on
quality improvement as outlined in the job specification and work resourcefully
as part of the team to ensure tasks are completed.
About us
We are one of
the largest GP super-partnerships in the UK, serving over 450,000 patients and
with a workforce of 1500+. We are unique,
we are always looking at ways to improve our delivery of services through the
implementation of new and innovative solutions that we can scale across the
organisation. Your job is to work directly with key stakeholders to help us to
harmonise ways of working and improve working practices to improve patient and
staff satisfaction. This is a role that
will equip you with a portfolio of clinical skills and development and operational
skills to make sustainable changes within Primary Care.
All employees
are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We
are committed to developing our people through education and career pathways
and who align to our organisational values of CARE.
Modality
Partnership is an Equal Opportunities Employer and is committed to ensuring
equal employment opportunities for all our potential applicants in line with
the Equality Act, 2010.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for providing high quality patient care, thinking
outside the box, are innovative and are driven to find and implement solutions
to improve the day to day working environment. You will learn more because you
will improve the way we work from the ground up whist working closely with
leadership teams to influence service improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the
right to close this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part
of recruitment to the Modality Partnership, we will be checking the vaccination
status of all new starters so that we can manage individual and environmental
risks. We will offer support to those who may be undecided about vaccinations.
For recruitment
to this role you will be asked to provide full Hep b vaccination history
including titre levels and/or booster evidence and MMR and Varicella evidence.
Right to
work checks
All
applicants invited for interview will need to prove their right to work in the
UK at the interview stage.
References
References
must be secured prior to beginning employment, one must be your current or most
recent employer.
Employment
history
You must
notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for providing high quality patient care, thinking
outside the box, are innovative and are driven to find and implement solutions
to improve the day to day working environment. You will learn more because you
will improve the way we work from the ground up whist working closely with
leadership teams to influence service improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the
right to close this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part
of recruitment to the Modality Partnership, we will be checking the vaccination
status of all new starters so that we can manage individual and environmental
risks. We will offer support to those who may be undecided about vaccinations.
For recruitment
to this role you will be asked to provide full Hep b vaccination history
including titre levels and/or booster evidence and MMR and Varicella evidence.
Right to
work checks
All
applicants invited for interview will need to prove their right to work in the
UK at the interview stage.
References
References
must be secured prior to beginning employment, one must be your current or most
recent employer.
Employment
history
You must
notify us of any employment gaps of 6 weeks or more.
Person Specification
Skills
Essential
- Strong organisational skills to manage caseloads and prioritise tasks effectively
- Excellent interpersonal and communication skills for working with patients, families, and multidisciplinary teams
- Analytical skills to assess population health data and identify target groups for intervention Ability to conduct person-centred assessments and create individualised care plans Knowledge of the health and social care system, including voluntary sector services Proficiency in IT systems and digital tools for care coordination and reporting including EMIS Web, Microsoft Excel/Word/Outlook and AccuRx
- Problem-solving skills to address various challenges
Personal Qualities
Essential
- Self-directed practitioner.
- Highly motivated.
- Flexibility.
- Enthusiasm.
- Team player.
- Ability to work across boundaries.
- Trained in phlebotomy and health care checks .
- Can speak multiple languages
- Able to travel between practice sites Bellingham Surgery, The Jenner, South Lewisham Health Centre Health Centre and additional community centres or venues across Lewisham Borough
Vaccination history
Essential
- Able to provide full Hep b vaccination evidence including titre levels and/or booster evidence
- MMR and Varicella vaccination status
Knowledge
Essential
- Previous experience in health, social care, or community coordination roles
- Familiarity with face-to-face holistic assessment approaches and patient-centred care planning
- Understanding of population health management and tackling health inequalities Competence in completing NHS Health Checks and Diabetes 8 Care Processes including blood pressure, weight, height and pulse checks
- Knowledge of the Lewisham area and its health and care landscape
- Experience with working with those with Learning Disabilities and SMI
Qualifications
Essential
- Good general education with English and Maths to GCSE standard or equivalent Relevant NVQ 3 or equivalent qualification or experience
Person Specification
Skills
Essential
- Strong organisational skills to manage caseloads and prioritise tasks effectively
- Excellent interpersonal and communication skills for working with patients, families, and multidisciplinary teams
- Analytical skills to assess population health data and identify target groups for intervention Ability to conduct person-centred assessments and create individualised care plans Knowledge of the health and social care system, including voluntary sector services Proficiency in IT systems and digital tools for care coordination and reporting including EMIS Web, Microsoft Excel/Word/Outlook and AccuRx
- Problem-solving skills to address various challenges
Personal Qualities
Essential
- Self-directed practitioner.
- Highly motivated.
- Flexibility.
- Enthusiasm.
- Team player.
- Ability to work across boundaries.
- Trained in phlebotomy and health care checks .
- Can speak multiple languages
- Able to travel between practice sites Bellingham Surgery, The Jenner, South Lewisham Health Centre Health Centre and additional community centres or venues across Lewisham Borough
Vaccination history
Essential
- Able to provide full Hep b vaccination evidence including titre levels and/or booster evidence
- MMR and Varicella vaccination status
Knowledge
Essential
- Previous experience in health, social care, or community coordination roles
- Familiarity with face-to-face holistic assessment approaches and patient-centred care planning
- Understanding of population health management and tackling health inequalities Competence in completing NHS Health Checks and Diabetes 8 Care Processes including blood pressure, weight, height and pulse checks
- Knowledge of the Lewisham area and its health and care landscape
- Experience with working with those with Learning Disabilities and SMI
Qualifications
Essential
- Good general education with English and Maths to GCSE standard or equivalent Relevant NVQ 3 or equivalent qualification or experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
