Job summary
Modality Partnership has a six-month internship for an
Automation Intern. This paid six-month internship offers a hands-on
introduction to the world of automation within healthcare. As part of our
dedicated Automation team, you will help design, develop, and deliver
real-world solutions that support the operational success of the Modality
Group. Throughout the placement, you will gain experience across the full
automation lifecyclefrom requirements gathering and design to development,
testing, and deployment. You will also support the ongoing maintenance of
robotics and automations, ensuring their reliability and performance. Salary
for this role is £23,874.88 per annum WTE.
Working closely with senior developers and stakeholders
across various departments and clinical practices, youll see first-hand how
automation can transform healthcare processes and deliver measurable
improvements. You will have the opportunity to present your work and contribute
to meaningful change across the organisation.
As an employee with us you can benefit from:
Enrolment to the NHS pension scheme
Annual leave minimum 27 days, plus 8 days bank holiday pro
rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
Enhanced Family friendly policies
Flexible working
Wellbeing support and initiative
If you are interested in learning more, please read on.
Main duties of the job
The role is an all-rounded, hands-on administration role;
the postholder will need to complete onboarding and training, including an
introduction to NHS clinical systems used in Primary Care and the automation
tools we use. Learn about the automation lifecycle, including when and where
automation adds value. Contribute to a live automation project, from
requirements gathering through to deployment. Maintain existing robotic
automations, ensuring they run smoothly and resolving issues efficiently. Produce
clear documentation for each automation, including pre- and post-development
sign-off and support transparency by generating reports and performance
statistics for deployed automations. The postholder will work in collaboration with
local divisions (including Divisional Boards) and the National Modality
Business Support Team to deliver innovative ways of working to meet the
strategic aims of the organisation.
About us
We are one of the largest GP super-partnerships in the UK,
operating across 53 sites, serving over 470,000 patients, and employing 1,600+
staff. We are always exploring innovative solutions to improve service delivery
and scale best practices across the organisation. Winners of various of
technology awards across Primary Care, we are leading the way with technology
as we share best practices to various other organisations across the country.
The National Business Support Team, led by the CEO of
Modality Partnership, provides back-office support across HR and Workforce
Development, Training, Finance, Governance, Patient Experience, Informatics,
Infrastructure, Business Development, and General Administration. The team is
expanding as more practice-based functions are centralised, improving service
resilience and reducing day-to-day pressures.
All employees are welcomed to take enrol in our employee
benefits scheme and NHS pension scheme. We are committed to developing our
people through education and career pathways and who align to our
organisational values of CARE.
Modality Partnership is an Equal Opportunities Employer and
is committed to ensuring equal employment opportunities for all our potential
applicants in line with the Equality Act, 2010.
Job description
Job responsibilities
Please refer to the supporting documents section to
retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for the
design, creation of automation robotic solutions and integration between
existing systems, as well as related maintenance activities.
If you feel this is the ideal career and looking for a
daily challenge, we welcome an application for you to join our growing team of
likeminded people.
Please note Modality Partnership reserves the
right to close this vacancy at any time during the advertising period.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a mandatory
requirement.
Right to work checks
All applicants invited for interview will need to prove
their right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment,
one must be your current or most recent employer.
Employment history
You must notify us of
any employment gaps of 6 weeks or more.
Job description
Job responsibilities
Please refer to the supporting documents section to
retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for the
design, creation of automation robotic solutions and integration between
existing systems, as well as related maintenance activities.
If you feel this is the ideal career and looking for a
daily challenge, we welcome an application for you to join our growing team of
likeminded people.
Please note Modality Partnership reserves the
right to close this vacancy at any time during the advertising period.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a mandatory
requirement.
Right to work checks
All applicants invited for interview will need to prove
their right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment,
one must be your current or most recent employer.
Employment history
You must notify us of
any employment gaps of 6 weeks or more.
Person Specification
Experience
Essential
- Relevant training or experience in software engineering, automation, or related disciplines.
- Proven experience using automation software to design, develop, and deliver effective automation solutions.
- Experience with automation platforms such as Blue Prism or UiPath.
Personal Qualities
Essential
- Professional and proactive approach to work, demonstrating reliability, confidence, and self-motivation.
- Comfortable making decisions using own judgement and taking initiative where appropriate.
- Self-starter, able to work unsupervised, manage multiple tasks, and prioritise workload effectively.
- Courteous, approachable, and effective when interacting with colleagues, stakeholders, and external contacts.
- Able to exchange information in a tactful, diplomatic, and professional manner.
- Flexible and adaptable, able to respond positively to changing priorities and new challenges.
- Collaborative team player, willing to share knowledge and educate others while also learning from colleagues experiences.
- Be self-motivated and able to work independently, while also contributing to team discussions and collaborative projects.
- Be eager to learn, quickly pick up new technical skills, and apply them confidently.
Knowledge
Essential
- Knowledge of additional technologies or programming languages that support automation initiatives.
- Ideally, have some familiarity with automation tools such as Blue Prism, UiPath, Power Automate, or scripting languages (Python, JavaScript, etc.)though this is not essential.
- Possess an interest in artificial intelligence and its use in automation and other wider tools that can be used to bolster standard automation software.
Skills
Essential
- Strong analytical and problem-solving skills, with the ability to break down complex processes and identify effective automation solutions.
- Excellent organisational and time management skills, with the ability to prioritise tasks and work independently.
- Highly effective oral and written communication skills, including the ability to explain technical concepts clearly to non-technical stakeholders.
- Proven ability to work collaboratively as part of a team, contributing ideas and supporting colleagues in achieving shared goals.
- Confidence in using technology creatively to develop innovative automation solutions.
- Ability to manage multiple tasks and competing priorities effectively.
- Experience working in an Agile environment (Kanban, Scrum).
- Knowledge of scripting or coding languages such as SQL or Python (desirable).
- Bring a problem-solving mindset, combining logical thinking with creativity to build effective solutions.
- Communicate clearly and effectively, both within the automation team and with business stakeholders.
Qualifications
Essential
- We are looking for students on track to achieve at least a 2:1 degree, with Level 6 GCSEs (or equivalent) in English and Maths with a strong academic background and a genuine enthusiasm for technology and automation.
- Six Sigma qualified.
- ITIL certification or familiarity with IT service management frameworks.
Knowledge
Essential
- Knowledge of additional technologies or programming languages that support automation initiatives.
- Ideally, have some familiarity with automation tools such as Blue Prism, UiPath, Power Automate, or scripting languages (Python, JavaScript, etc.)though this is not essential.
- Possess an interest in artificial intelligence and its use in automation and other wider tools that can be used to bolster standard automation software.
Person Specification
Experience
Essential
- Relevant training or experience in software engineering, automation, or related disciplines.
- Proven experience using automation software to design, develop, and deliver effective automation solutions.
- Experience with automation platforms such as Blue Prism or UiPath.
Personal Qualities
Essential
- Professional and proactive approach to work, demonstrating reliability, confidence, and self-motivation.
- Comfortable making decisions using own judgement and taking initiative where appropriate.
- Self-starter, able to work unsupervised, manage multiple tasks, and prioritise workload effectively.
- Courteous, approachable, and effective when interacting with colleagues, stakeholders, and external contacts.
- Able to exchange information in a tactful, diplomatic, and professional manner.
- Flexible and adaptable, able to respond positively to changing priorities and new challenges.
- Collaborative team player, willing to share knowledge and educate others while also learning from colleagues experiences.
- Be self-motivated and able to work independently, while also contributing to team discussions and collaborative projects.
- Be eager to learn, quickly pick up new technical skills, and apply them confidently.
Knowledge
Essential
- Knowledge of additional technologies or programming languages that support automation initiatives.
- Ideally, have some familiarity with automation tools such as Blue Prism, UiPath, Power Automate, or scripting languages (Python, JavaScript, etc.)though this is not essential.
- Possess an interest in artificial intelligence and its use in automation and other wider tools that can be used to bolster standard automation software.
Skills
Essential
- Strong analytical and problem-solving skills, with the ability to break down complex processes and identify effective automation solutions.
- Excellent organisational and time management skills, with the ability to prioritise tasks and work independently.
- Highly effective oral and written communication skills, including the ability to explain technical concepts clearly to non-technical stakeholders.
- Proven ability to work collaboratively as part of a team, contributing ideas and supporting colleagues in achieving shared goals.
- Confidence in using technology creatively to develop innovative automation solutions.
- Ability to manage multiple tasks and competing priorities effectively.
- Experience working in an Agile environment (Kanban, Scrum).
- Knowledge of scripting or coding languages such as SQL or Python (desirable).
- Bring a problem-solving mindset, combining logical thinking with creativity to build effective solutions.
- Communicate clearly and effectively, both within the automation team and with business stakeholders.
Qualifications
Essential
- We are looking for students on track to achieve at least a 2:1 degree, with Level 6 GCSEs (or equivalent) in English and Maths with a strong academic background and a genuine enthusiasm for technology and automation.
- Six Sigma qualified.
- ITIL certification or familiarity with IT service management frameworks.
Knowledge
Essential
- Knowledge of additional technologies or programming languages that support automation initiatives.
- Ideally, have some familiarity with automation tools such as Blue Prism, UiPath, Power Automate, or scripting languages (Python, JavaScript, etc.)though this is not essential.
- Possess an interest in artificial intelligence and its use in automation and other wider tools that can be used to bolster standard automation software.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
