Modality Partnership

Operations Officer - Nottingham Division

The closing date is 01 September 2025

Job summary

Modality Partnership Nottingham Division has a part-time vacancy for an Operations Officer. The postholder will be responsible for the provision of a high quality, comprehensive administrative service within practice assisting the Service Delivery Manager and Senior Management Team working at Wellspring Surgery. Assist in leading the Practice in developing the use of information technology to enable it to meet modernisation targets, maximize income and improve patient care. We are seeking a dedicated postholder to join our team who can display our CARE values: Commitment, Accountability, Respect and Excellence. Salary for this role is £13.25 per hour

This job is suitable for individuals who are career driven and have a passion for actively handling day to day tasks to ensure the smooth running of a business, delivering work that has time limited deadlines and who are committed to make real changes to the quality of administrative services offered.

As an employee with us you can benefit from:

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Employee assistance programme (EAP)

Education and career pathways

Enhanced Family friendly policies

Flexible working

Wellbeing support and initiative

If you are interested in learning more, please read on.

Main duties of the job

The role is an all-rounded, hands-on administrative role; the post holder will need to confidently evidence and utilise key skills such as effective communication, time management, diary management, good IT skills and the ability to prioritise projects with differing urgency timescales as requested within the Executive and Senior Management Teams. The postholder will provide administrative services working alongside the Service Delivery Manager to support the Divisional Board and Senior Management Team in all aspects of the ongoing development of the division.

The role is not a regular 9am-5pm job. The postholder will be required to work across all divisional sites. The job requires innovation, flexibility, and commitment and the postholder will be required to work resourcefully as part of the Senior Management Team to ensure tasks are completed.

About us

We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key team members to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. This is a role that will equip you with a portfolio of administration skills and referral pathway knowledge that will enhance your role, and which will contribute to making sustainable changes within Primary Care.

Modality Partnership is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010.

Date posted

22 August 2025

Pay scheme

Other

Salary

£13.25 an hour £25,837.50 per annum WTE

Contract

Permanent

Working pattern

Part-time

Reference number

E0281-25-0149

Job locations

Wellspring Surgery

2 Livingstone Road

Nottingham

NG3 3GG

Job description

Job responsibilities

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you have a passion for administration, gaining knowing of business fundamentals and disciplines.

If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge of this opportunity, we welcome an application for you to join our growing team of likeminded people.

Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment

Vaccinations

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage.

References

References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Job description

Job responsibilities

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you have a passion for administration, gaining knowing of business fundamentals and disciplines.

Please Note: The Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment

Vaccinations

Right to work checks

All applicants invited for interview will need to prove their right to work in the UK at the interview stage.

References

References must be secured prior to beginning employment, one must be your current or most recent employer.

Employment history

You must notify us of any employment gaps of 6 weeks or more.

Person Specification

Personal Qualities

Essential

Professional approach to work.
Excellent communication skills.
Self-starter, able to work unsupervised and on own initiative with the ability to prioritise own workload and multi-task.

Knowledge

Essential

NVQ3 in administration or equivalent level of administrative knowledge and experience.
GCSE English or equivalent.
Understanding of NHS systems.

Skills

Essential

Proficient in key MS applications such as Word, Excel, Outlook and PowerPoint.
RSA 3 Word Processing or equivalent level of practical experience.
Accurate audio typing or speedwriting.
Diary Management.

Person Specification

Personal Qualities

Essential

Professional approach to work.
Excellent communication skills.
Self-starter, able to work unsupervised and on own initiative with the ability to prioritise own workload and multi-task.

Knowledge

Essential

NVQ3 in administration or equivalent level of administrative knowledge and experience.
GCSE English or equivalent.
Understanding of NHS systems.

Skills

Essential

Proficient in key MS applications such as Word, Excel, Outlook and PowerPoint.
RSA 3 Word Processing or equivalent level of practical experience.
Accurate audio typing or speedwriting.
Diary Management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Wellspring Surgery

2 Livingstone Road

Nottingham

NG3 3GG

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Modality Partnership

Address

Wellspring Surgery

2 Livingstone Road

Nottingham

NG3 3GG

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)