Job summary
Modality Partnership
Walsall Division has a part time vacancy (28 hours per week) for a Medical
Secretary. The postholder will be a high performing administrator who will work
to ensure referrals are sent out in a timely manner working at Collingwood
Family Practice providing a referral service for GPs who need to refer patients
on to secondary care. We are seeking dedicated postholders to join our team and
who can display our CARE values: Commitment, Accountability, Respect and
Excellence. Salary for this role is £12.50 per hour.
This job is
suitable for individuals who are career driven and have a passion for working in
an agile manner, delivering work that has time limited deadlines and who are
committed to make real changes to the health care services provided within
Primary Care to improve patient care.
As an employee with
us you can benefit from:
Enrolment
to the NHS pension scheme
Annual
leave minimum 27 days, plus 8 days bank holiday pro rata
Employee
discounts and benefits scheme
Employee
assistance programme (EAP)
Education
and career pathways
Enhanced
Family friendly policies
Flexible
working
Wellbeing
support and initiative
If you are
interested in learning more, please read on.
Main duties of the job
The role is an all-rounded,
hands-on referral administration role; the postholder will need to confidently evidence
and utilise key skills such as effective communication, time management, diary
management, and the ability to prioritise referrals and their different
urgencies across the Division and the wider organisation. The postholder will
work in collaboration with local divisions (including Divisional Boards) and
the National Modality Business Support Team to deliver innovative ways of
working to meet the strategic aims of the organisation.
The role is not
a regular 9am-5pm job and is not a pure typing secretarial role; the job
requires innovation, flexibility, and commitment and the postholder will be
required to work resourcefully as part of the team to ensure tasks are
completed.
About us
We are one of
the largest GP super-partnerships in the UK, serving over 450,000 patients and
with a workforce of 1500+. We are unique,
we are always looking at ways to improve our delivery of services through the
implementation of new and innovative solutions that we can scale across the
organisation. Your job is to work directly with key team members to help us to
harmonise ways of working and improve working practices to improve patient and
staff satisfaction. This is a role that will equip you with a portfolio of administration
skills to make sustainable changes within Primary Care.
All employees
are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We
are committed to developing our people through education and career pathways
and who align to our organisational values of CARE.
Modality
Partnership is an Equal Opportunities Employer and is committed to ensuring
equal employment opportunities for all our potential applicants in line with
the Equality Act, 2010.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for thinking outside the box, are organised, and
are driven to find and implement solutions to improve the day to day working
environment. You will learn more because you will improve the way we work from
the ground up whist working closely with leadership teams to influence service
improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the
right to close this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for thinking outside the box, are organised, and
are driven to find and implement solutions to improve the day to day working
environment. You will learn more because you will improve the way we work from
the ground up whist working closely with leadership teams to influence service
improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the
right to close this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
Skills
Essential
- Customer service orientation.
- Ability to exercise high level of attention to detail on accuracy of work produced.
- Excellent administrative and organisational skills.
- Ability to follow policies, practices and protocols.
- Ability to work in a demanding environment with competing deadlines and service pressures/demands.
- Computer-literate and experienced in working with databases.
- Accurate typing.
- Word Processing.
- Diary management.
Knowledge
Essential
- MS Word, Outlook, Excel and other relevant software packages.
- Medical terminology.
- AMSPAR (or equivalent).
- NHS systems.
- Sound working knowledge of office administration systems.
- Knowledge of / experience from within NHS / General Practice.
Personal Qualities
Essential
- Professional approach to work.
- Excellent telephone manner.
- Excellent communication skills.
- Strong team player.
- Responsive and positive outlook.
Person Specification
Skills
Essential
- Customer service orientation.
- Ability to exercise high level of attention to detail on accuracy of work produced.
- Excellent administrative and organisational skills.
- Ability to follow policies, practices and protocols.
- Ability to work in a demanding environment with competing deadlines and service pressures/demands.
- Computer-literate and experienced in working with databases.
- Accurate typing.
- Word Processing.
- Diary management.
Knowledge
Essential
- MS Word, Outlook, Excel and other relevant software packages.
- Medical terminology.
- AMSPAR (or equivalent).
- NHS systems.
- Sound working knowledge of office administration systems.
- Knowledge of / experience from within NHS / General Practice.
Personal Qualities
Essential
- Professional approach to work.
- Excellent telephone manner.
- Excellent communication skills.
- Strong team player.
- Responsive and positive outlook.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.