Job summary
Modality
Partnership has a full time vacancy for a PCN Care Coordinator on a fixed term contract for 12 months. The
postholder will be a high performing employee who will work as part of a
multi-disciplinary team across ModalityWalsall Primary Care Network
practices. We are seeking dedicated postholders to join our team and who can
display our CARE values: Commitment, Accountability, Respect and Excellence.
This job is suitable for individuals who
have a passion for working in health care, making a real difference providing
seamless patient care, and who are committed to make real changes to the health
care services provided within Primary Care to improve patient care.
As an employee with us you can benefit from:
Enrolment to
the NHS pension scheme
Annual
leave minimum 27 days, plus 8 days bank holiday pro rata
Employee
discounts and benefits scheme
Employee
assistance programme (EAP)
Education
and career pathways
Enhanced
Family friendly policies
Flexible
working
Wellbeing
support and initiative
If you are interested in learning more, please read on.
Main duties of the job
The role is both
the delivery of evidence-based practice for patients presenting with a chronic
condition, and the provision of preventative health care to the practice
population. for the care delivered to their patients, demonstrating critical
thinking and skills in clinical decision-making in the management of patients.
The role is not
a regular 9am-5pm job; the job requires innovation, flexibility and commitment
and the postholder will be required to work resourcefully as part of the team
to ensure tasks are completed.
About us
We are one of
the largest GP super-partnerships in the UK, serving over 450,000 patients and
with a workforce of 1500+. We are unique,
we are always looking at ways to improve our delivery of services through the
implementation of new and innovative solutions that we can scale across the
organisation. Your job is to work directly with key stakeholders to help us to
harmonise ways of working and improve working practices to improve patient and
staff satisfaction. Most management roles focus on personnel management /
project management. This is a role that will equip you with a portfolio of nursing
in primary care with career advancing opportunities.
All employees
are welcomed to take enrol in our employee benefits scheme and NHS pension
scheme. We are committed to developing our people through education and career
pathways and who align to our organisational values of CARE.
Modality
Partnership is an Equal Opportunities Employer and is committed to ensuring
equal employment opportunities for all our potential applicants in line with
the Equality Act, 2010.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
Your job is to
work directly with key stakeholders to help us to harmonise ways of working and
improve working practices to improve patient and staff satisfaction. You will
be the key link to the people whose care you are supporting, operating as a go
to person to ensure that their care is seamless, they are active decision
makers in their own care, and that everyone involved is working together. Care
coordinators provide extra time, capacity and expertise to support patients in
preparing for or in following-up clinical conversations they have with primary
care professionals.
You will love
this job if you are able to work sensitively with patients their families and
carers, are able to work as part of a healthcare team to seek feedback,
continually improve the service and contribute to business planning.
If you feel
this is the ideal opportunity for you and you want to rise to the challenge of
this opportunity, we welcome an application for you to join our growing team of
likeminded people.
Please note: Modality Partnership reserves the right to close
this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
Your job is to
work directly with key stakeholders to help us to harmonise ways of working and
improve working practices to improve patient and staff satisfaction. You will
be the key link to the people whose care you are supporting, operating as a go
to person to ensure that their care is seamless, they are active decision
makers in their own care, and that everyone involved is working together. Care
coordinators provide extra time, capacity and expertise to support patients in
preparing for or in following-up clinical conversations they have with primary
care professionals.
You will love
this job if you are able to work sensitively with patients their families and
carers, are able to work as part of a healthcare team to seek feedback,
continually improve the service and contribute to business planning.
If you feel
this is the ideal opportunity for you and you want to rise to the challenge of
this opportunity, we welcome an application for you to join our growing team of
likeminded people.
Please note: Modality Partnership reserves the right to close
this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
Knowledge
Essential
- Level 2 qualification in Maths and English (M) Understanding of health and social care processes (E) Knowledge/familiarity with medical terminology (E) Understanding of social determinants of health and how these can be addressed with patients (E) High levels of health literacy (E) Excellent knowledge of Microsoft Office (E)
Desirable
- Educated to level 3 in a relevant topic, or working towards (D) Knowledge of a range of technology and digital tools that can be used support health and wellbeing (D) Understanding of current issues facing the NHS (D) Sound understanding of disease prevention (primary, secondary and tertiary) and how patients can build prevention into their lifestyle (D) Awareness of local services and resources for individuals, carers and families (D)
Experience
Essential
- Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (M) Experience of working in a multi-disciplinary setting where influence and negotiation is required (E) Experience of coordinating and liaising with multiple stakeholders or individuals to meet specified outcomes (E) Experience providing advice/signposting to users (E)
Desirable
- Experience of undertaking quality improvement activity (D) Experience of using technology and digital tools to support health and wellbeing (D) Experience of coproduction with patients or service-users (D)
Skills
Essential
- Skilled in use of person-centred measurement & outcomes delivery (E) Able to collate and disseminate voluminous and sometimes complex information (E) Able to assess and work within an individuals level of health literacy and support them to increase their understanding (E) Proven record of excellent written and verbal communication skills (E) Excellent motivational and influencing skills Excellent interpersonal skills (E) Able to deal with service users sensitively (E) Able to work as part of a team (E) Able to prioritise and manage own workload (E) Strong analytical and judgement skills Ability to analyse and interpret information and present results in a clear and concise manner (E) Excellent organisational and administration skills (E)
Desirable
- Able to use asset-based approaches when working with individuals and families (D) Able to use patient activation tools to measure knowledge, skills and confidence in managing their own health and wellbeing (D) Able to use NHS Choices website effectively (D)
Person Specification
Knowledge
Essential
- Level 2 qualification in Maths and English (M) Understanding of health and social care processes (E) Knowledge/familiarity with medical terminology (E) Understanding of social determinants of health and how these can be addressed with patients (E) High levels of health literacy (E) Excellent knowledge of Microsoft Office (E)
Desirable
- Educated to level 3 in a relevant topic, or working towards (D) Knowledge of a range of technology and digital tools that can be used support health and wellbeing (D) Understanding of current issues facing the NHS (D) Sound understanding of disease prevention (primary, secondary and tertiary) and how patients can build prevention into their lifestyle (D) Awareness of local services and resources for individuals, carers and families (D)
Experience
Essential
- Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (M) Experience of working in a multi-disciplinary setting where influence and negotiation is required (E) Experience of coordinating and liaising with multiple stakeholders or individuals to meet specified outcomes (E) Experience providing advice/signposting to users (E)
Desirable
- Experience of undertaking quality improvement activity (D) Experience of using technology and digital tools to support health and wellbeing (D) Experience of coproduction with patients or service-users (D)
Skills
Essential
- Skilled in use of person-centred measurement & outcomes delivery (E) Able to collate and disseminate voluminous and sometimes complex information (E) Able to assess and work within an individuals level of health literacy and support them to increase their understanding (E) Proven record of excellent written and verbal communication skills (E) Excellent motivational and influencing skills Excellent interpersonal skills (E) Able to deal with service users sensitively (E) Able to work as part of a team (E) Able to prioritise and manage own workload (E) Strong analytical and judgement skills Ability to analyse and interpret information and present results in a clear and concise manner (E) Excellent organisational and administration skills (E)
Desirable
- Able to use asset-based approaches when working with individuals and families (D) Able to use patient activation tools to measure knowledge, skills and confidence in managing their own health and wellbeing (D) Able to use NHS Choices website effectively (D)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
