Job summary
Modality Partnership
Walsall Division has a full-time vacancy fixed term contract for 12 months for a PCN Social Prescriber. The postholder will work as part of a
multi-disciplinary team within general practice at Kingfisher Berkley Practice
within Modality Walsall Primary Care Network PCN. We are seeking dedicated postholders
to join our team and who can display our CARE values: Commitment, Accountability,
Respect and Excellence.
This job is
suitable for individuals who are career driven and have a passion for working in
an agile manner, and who are committed to make real changes to the health care
services provided within Primary Care to improve patient care. Working with our other PCN roles and
general practice colleagues, including health and wellbeing coaches, care
coordinators and physician associates, the postholder will provide holistic and
person-centred support.
As an employee with
us you can benefit from
Enrolment to the NHS pension scheme
Annual leave minimum 27 days, plus 8 days bank holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
Enhanced Family friendly policies
Flexible working
Wellbeing support and initiative
If you are interested in learning
more, please read on.
Main duties of the job
The role of the
Social Prescribing Link Worker is to provide social support to patients across
the PCN. You will work individually with patients, taking the time to listen
and understand what matters to them, and supporting them to access additional
services, groups or social activities.
The postholder
will need to confidently evidence and utilise key skills such as effective
communication, ability to empower people to take control of their health
and wellbeing through referral to link workers who give time, focus on what
matters to me and take a holistic approach to an individuals health and
wellbeing, connecting people to diverse community groups and statutory services
for practical and emotional support.
You will
carry and manage a case load of patients, working independently within your
remit to support patients. All social prescribers receive clinical supervision.
The postholder
will work in collaboration with local divisions (including Divisional Boards) and
the National Modality Business Support Team to deliver innovative ways of
working to meet the strategic aims of the organisation.
The role is not
a regular 9am-5pm job, the job requires innovation, flexibility, and commitment. The postholder will be required to work
resourcefully as part of the team to ensure tasks are completed.
About us
Modality Walsall
PCN
Modality PCN is an innovative group of GPs providing care for over
80,000 patients at sites across Walsall. We are keen to work in creative ways to find alternative
solutions to health problems, addressing the social determinants of health.
Modality
Partnership
We are one of
the largest GP super-partnerships in the UK, serving over 450,000 patients and
with a workforce of 1500+. We are unique,
we are always looking at ways to improve our delivery of services through the
implementation of new and innovative solutions that we can scale across the
organisation. Your job is to work directly with key stakeholders to help us to
harmonise ways of working and improve working practices to improve patient and
staff satisfaction. This is a role that will equip you with a portfolio of
skills to make sustainable changes within Primary Care.
All employees
are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We
are committed to developing our people through education and career pathways
and who align to our organisational values of CARE.
Modality
Partnership is an Equal Opportunities Employer and is committed to ensuring
equal employment opportunities for all our potential applicants in line with
the Equality Act, 2010.
Job description
Job responsibilities
Please refer
to the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for supporting patients and empowering them to
manage their individual health and wellbeing needs. You will learn more because you will improve
the way we work from the ground up whist working closely with leadership teams
to influence service improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close
this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
Please refer
to the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for supporting patients and empowering them to
manage their individual health and wellbeing needs. You will learn more because you will improve
the way we work from the ground up whist working closely with leadership teams
to influence service improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close
this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
Knowledge
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards.
- Demonstrable commitment to professional and personal development.
- Training in motivational coaching and interviewing or equivalent experience (advantageous).
- Knowledge of the personalised care approach.
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers.
- Understanding of, and commitment to, equality, diversity and inclusion.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- Local knowledge of VCSE and community services in the locality.
Personal Qualities
Essential
- Able to work well under pressure and deliver to tight timescales.
- Well organised.
- Proficient verbal and written communication skills to individuals at all levels within and outside of the organisation
- Strong work ethic as part of a team and working on your own initiative.
- Able to respond effectively to changing priorities.
- Logical and systematic in work processes.
Experience
Essential
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
- Experience of supporting people, their families and carers in a related role (including unpaid work).
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Skills
Essential
- Ability to actively listen, empathise with people and provide person-centred support in a non-judgemental way.
- Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals.
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g., when there is a mental health need requiring a qualified practitioner.
- Able to work from an asset-based approach, building on existing community and personal assets.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Person Specification
Knowledge
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards.
- Demonstrable commitment to professional and personal development.
- Training in motivational coaching and interviewing or equivalent experience (advantageous).
- Knowledge of the personalised care approach.
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers.
- Understanding of, and commitment to, equality, diversity and inclusion.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- Local knowledge of VCSE and community services in the locality.
Personal Qualities
Essential
- Able to work well under pressure and deliver to tight timescales.
- Well organised.
- Proficient verbal and written communication skills to individuals at all levels within and outside of the organisation
- Strong work ethic as part of a team and working on your own initiative.
- Able to respond effectively to changing priorities.
- Logical and systematic in work processes.
Experience
Essential
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
- Experience of supporting people, their families and carers in a related role (including unpaid work).
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Skills
Essential
- Ability to actively listen, empathise with people and provide person-centred support in a non-judgemental way.
- Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals.
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g., when there is a mental health need requiring a qualified practitioner.
- Able to work from an asset-based approach, building on existing community and personal assets.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
