Job summary
Modality
Partnership Birmingham Division has a full-time vacancy for a Deputy Service
Manager Governance and Compliance to support the day to day compliance and management
of Birmingham Divsion Practice sites (HWW, BV, LP and Enki). The post-holder will
have well developed organisational skills, be an excellent communicator
(written and oral), be used to managing and delivering to deadlines and have
strong analytical skills. Excellent interpersonal skills are paramount for this
post together with confidence to engage and work with a range of colleagues at
all levels and from all professional groups. We are seeking dedicated
postholders to join our team and who can display our CARE values: Commitment,
Accountability, Respect and Excellence.
This job is
suitable for individuals who are career driven and have a passion for working
in an agile manner, implementing solutions, delivering key organisational
priorities and who are committed to make real changes to the health care
services provided within Primary Care to improve patient care.
As an employee with
us you can benefit from:
Enrolment
to the NHS pension scheme
Annual
leave minimum 27 days, plus 8 days bank holiday pro rata
Employee
discounts and benefits scheme
Employee
assistance programme (EAP)
Education
and career pathways
Enhanced
Family friendly policies
Flexible
working
Wellbeing
support and initiative
If you are
interested in learning more, please read on.
Main duties of the job
The role is a
hands-on leadership and management role, working to assist the Service Manager
to ensure statutory and compliance tasks are completed each month, quarter and
annually as diarised. The postholder will work as part of the Management Team
to formulate objectives and develop ideas for future practice development
pertaining to continuous improvement and embed national compliance policies and
completion of compliance tasks, in conjunction with Estates and Compliance
Officer.
The job
requires innovation, flexibility and commitment and the postholder will be
required to work resourcefully as part of the team to ensure tasks are
completed.
About us
We are one of
the largest GP super-partnerships in the UK, serving over 450,000 patients and
with a workforce of 1500+. We are
unique, we are always looking at ways to improve our delivery of services
through the implementation of new and innovative solutions that we can scale
across the organisation. Modality Birmingham comprises of 7 GP practices and
has a workforce of 260. Each of our practices are led by a dedicated GP
Clinical Lead and Practice Manager and have a combination of experienced and
newly trained nurses, clinical pharmacists, MSK Practitioners and many more
Allied Health Care Professionals offering a variety of services addressing our
populations needs.
All employees
are welcomed to take enrol in our employee benefits scheme and NHS pension
scheme. We are committed to developing our people through education and career
pathways and who align to our organisational values of CARE.
Modality
Partnership is an Equal Opportunities Employer and is committed to ensuring
equal employment opportunities for all our potential applicants in line with
the Equality Act, 2010.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
Your job is to
support the day-to-day compliance management of Enki Medical practice sites
(HWW, BV, LP and Enki) and branch locations (St.James & Attwood). The post
holder will be responsible in supporting Services Manager with strategic
overview working with Practice Team and supporting Senior PSAs to provide
effective leadership and management that enables Sites to achieve agreed aims
and objectives within a profitable, efficient, safe and effective working
environment and ensure the delivery of compliant, high-quality services and
patient care within Modality Clinical Governance framework.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
The
Modality Partnership reserves the right to close this vacancy at any time
during the advertising period
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage
We are not able to offer sponsorship for this role
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
Your job is to
support the day-to-day compliance management of Enki Medical practice sites
(HWW, BV, LP and Enki) and branch locations (St.James & Attwood). The post
holder will be responsible in supporting Services Manager with strategic
overview working with Practice Team and supporting Senior PSAs to provide
effective leadership and management that enables Sites to achieve agreed aims
and objectives within a profitable, efficient, safe and effective working
environment and ensure the delivery of compliant, high-quality services and
patient care within Modality Clinical Governance framework.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
The
Modality Partnership reserves the right to close this vacancy at any time
during the advertising period
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage
We are not able to offer sponsorship for this role
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
Qualifications
Essential
- Educated to a degree or equivalent qualification or significant experience of working at a similar level in primary care
- Evidence of continued professional development
Skills
Essential
- Proven track record of developing and building effective working relationships
- Strong leadership/management skills
- Excellent team working and customer service skills
- Effective communication both written and verbally
- Ability to prioritise, delegate and work to tight deadlines in a fast paced environment
- Effective time management (Planning & Organising)
- Awareness of the importance of innovation in healthcare Personal Qualities
Personal Qualities
Essential
- Able to work well under pressure and deliver to tight timescales
- Well organised
- Flexibility of working hours/able to work at desired times
- Excellent verbal and written communication skills to individuals at all levels within and outside of the organisation
- Strong influencing, negotiating, networking and decision-making skills
- Ability to effectively deal with difficult situations.
- Able to influence staff positively at all levels
- Strong work ethic as part of a team and working on own initiative
Knowledge
Essential
- Experience of working in a management role within primary care
- Track record of achieving performance targets
- Leadership of service development
- Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services for patients
- Evidence of organisational awareness
- Experience of working under pressure and managing conflict
Person Specification
Qualifications
Essential
- Educated to a degree or equivalent qualification or significant experience of working at a similar level in primary care
- Evidence of continued professional development
Skills
Essential
- Proven track record of developing and building effective working relationships
- Strong leadership/management skills
- Excellent team working and customer service skills
- Effective communication both written and verbally
- Ability to prioritise, delegate and work to tight deadlines in a fast paced environment
- Effective time management (Planning & Organising)
- Awareness of the importance of innovation in healthcare Personal Qualities
Personal Qualities
Essential
- Able to work well under pressure and deliver to tight timescales
- Well organised
- Flexibility of working hours/able to work at desired times
- Excellent verbal and written communication skills to individuals at all levels within and outside of the organisation
- Strong influencing, negotiating, networking and decision-making skills
- Ability to effectively deal with difficult situations.
- Able to influence staff positively at all levels
- Strong work ethic as part of a team and working on own initiative
Knowledge
Essential
- Experience of working in a management role within primary care
- Track record of achieving performance targets
- Leadership of service development
- Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services for patients
- Evidence of organisational awareness
- Experience of working under pressure and managing conflict
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
